The Leela Palace:
  Bangalore, India
Check-in
26 May, 2017 (Fri)
Check-out
27 May, 2017 (Sat)
Night(s)
01
Room(s)
01
No. of Guest
01 Adult(s)
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TripAdvisor Reviews (406 reviews, 5/5)

  • Overall Hotel Rating:
  • Very Good smile

  • 5/5 (Based on 406 reviews)

The Leela Palace Kempinski Hotel is 5 minutes from the new airport and within 20 minutes of anywhere in Bangalore. Hands down, it is the nicest hotel I've stayed at in India. Truely world class it give the best of HongKong a run for the prize. Very spacious rooms, each with their own balcony and Italian marbled bathrooms. And always a sign of class - a telephone in the WC. King size bed with turndown service.

254 rooms, 3 restaurants 2 bars, a large pool and excellent spa. Great common areas and wonderful food at each of the restaurants. Discreet but attentive service. Very fast room service available 24 hours.

Had a good conference rate ($175) and an upgrade to a larger room that normally runs $450. Spendy, but ya have to splurge once in a while - right?

A nice shopping center attached to the grounds.

Unique Quality: The whole package comes together to create a luxurious experience.

Opinion of Price: more expensive than average
Related to: Business Travel, Luxury Travel

55

Rating

  By sriram96 on Nov 11, 2011

Ensconced in 9 acres of tranquility that includes an azure lagoon, The Leela Palace Bangalore mirrors the lushness of the Garden City. Harking back to the royal heritage of the Vijaynagar Dynasty, our luxury hotel in Bangalore earns it name by showcasing gold leaf domes, ornate ceiling and grand arches, making it one of the most admired Bangalore hotels.

The Leela Palace Bangalore effortlessly marries the traditional past of Bangalore with its technological present. Liberally sprinkled with both business essentials and creature comforts, it is conveniently close to both Bangalore’s business districts as well as its golfing greens.

55

Rating

  By Devillian... on Nov 11, 2011

The royal look of Leela bangalore is the best hotel in India. Room service is one of the best. Bar in Hotel is never seen before anywhere. The royal setup of hotel give a palace look to hotel. It is highly recommended for people who want royal treatment.

55

Rating

  By rajeshhem... on Nov 11, 2011

This is by far the best hotel in Bangalore. I stayed in June 2011 on a business trip. From inside, the hotel is really a palace with surprisingly big bathrooms! Pool and fitness center are also nice. Extremely courteous staff and excellent facility. Breakfast spread is amazing and lobby is beautiful. Room service was quick and food quality was good.

55

Rating

  By amit511 on Nov 11, 2011

Fantastic Rooms, Huge is not the word. Very luxurious. Stayed for a conference for 3 nights. Once in the hotel did not step out. Great facilities and gardens as well. They have gone out of their way to make this property a palace. But expensive.

55

Rating

  By siddharth... on Nov 11, 2011

I stayed in Leela for couple of days with friends and the place is awesome.
Rooms are sheer luxury, Swimming pool is neat. Beds are so cozy.
Inner view and the hotel itself from inside is worth a visit.

55

Rating

  By Pawan_Hos... on Nov 11, 2011

I stayed in the hotel while on bussiness in Bangalore. The welcome was special with flowers at the airport and around my neck at the hotel. The lobby is beautifull and so are the rooms.
Everything you need was provided in the rooms - even iron and ironing board. Chocolates and some shortbread were dished up in beautiful glass containeers. The room were big and had a small balcony. The bed was comfortable and the pillows heavenly.
Breakfast in the Citrus restaurant was relaxing with a wonderful buffet. Room service was excellent and well presented.
All the staff were friendly and helpfull. I would love to stay here for a vacation

55

Rating

  By Boetie1 on Oct 10, 2011

I would class this hotel as one of the best hotel i ever stayed in Bangalore.Its quite expensive but its worth for a luxury holiday in the heart of the city.This was my 3rd visit to Bangalore and the hotel is located in the airport road which is very near to mg road heart of the city.Great rooms with friendly staff and amazing food.

55

Rating

  By neetu76 on Oct 10, 2011

I spent a week here on business recently and it was extremely pleasant. The rooms are spacious with everything you need, including adaptors to plug in UK and European plugs.

Breakfast is excellent and the staff were very helpful and friendly throughout.

The gym is good with plenty of equipment.

Drinks are expensive in the bar but I expect they are similar to other hotels of similar standard.
I would definitely stay here again in visiting Bangalore.

55

Rating

  By kaori_Dub... on Oct 10, 2011

My stay at the Leela was lovely, everything was brilliant. The room was spacious and very comfortable. The food was fantastic, the chef was very helpful to cater for my dietry requirements. I was only able to have room services, as I was poorly (NOT due to the hotel!) but all the staff was great and helped look after me. I was not able to eat at the restaurants, but I did have a look at the buffet selection and I was very impressed with the choice and the great atmosphere.
The grounds of the hotel was lovely and I had a look around the spa and gym facilities which looked great too

I would definitely stay here again! And would recommend if you are in Bangalore. I couldnt think more highly of a hotel.

55

Rating

  By Traveller... on Oct 10, 2011

Staff are exceedingly nice, rooms are great, and the physical property is luxurious and well kept. I travel a lot and appreciate this hotel. Pulling up and seeing the view of the gardens through the breezeway is fabulous. Bowls of rose petals, incense, and a gracious greeting paint a scene.

The spa is excellent and a bargain. The health club and the fitness equipment are all great. I sprang for the Royal Club, which was a marginally higher rate but included breakfast and subsequent snacks and evening food selections, as well as airport transfers. I highly recommend this hotel.

55

Rating

  By rowingman on Oct 10, 2011

I stayed at the Leela on a pleasure trip in Jan 2011.

The Rooms – Big, Clean, Well Air Conditioned, Well Maintained, Well decorated, Most have a wonderful view of the garden’s or a pool.

The Room service – Food was excellent. / Staff was cordial and well-mannered.

House Keeping - Excellent and Efficient
Restaurants – All the restaurants are neat and served a variety of items.


Other Services

Transportation around the city – Excellent

Airport Pickup and Drop – Excellent / They have a fleet of BMW’s which have smart and intelligent drivers.

Over All Experience was great and definitely worth going back to.

55

Rating

  By homihero on Nov 11, 2011

What an amazing hotel with amazing service. As you walk into the reception you are hit with the aroma of inscence sticks and fresh flowers. Beautifully appointed bedrooms with fabulous bathrooms including molton brown toiletries. This really is a stunning place to stay, I have stayed here both on business and pleasure and would most definitely come back here again.

55

Rating

  By Alex F on Sep 09, 2011

What a hotel!! It is really a Palace. The breakfast was amaaaaazing. They had so much variety. The service was superb. I did not have to wait at the counter for check-in. They sent a person to my room who completed the check-in. Even the person who opened the door of my car knew my name.....I dont know how.

I will only stay at Leela when I go to Bangalore next year.

55

Rating

  By ANaqdiwal... on Sep 09, 2011

I stayed at the Leela for 3 weeks during an extended business trip. As noted many times in these reviews, the hotel is beautiful and serves as a retreat from the bustling metropolis outside. Everything is well thought out to create a tranquil environment formed by the right combination of asthetics; sights, sounds, and aromas.

For me though, the big difference over the course of such a long stay was the staff at the hotel, people I got to know and befriend. Everyone is obviously well versed in service, but it was much more than that. I actually came to feel like people cared about my well-being which helped get me through my long time away. And now being back at home, I miss the people I enjoyed interacting with every day; Lokesh, Anil, Kabita, & Kelsang and others. Thank you.

55

Rating

  By DiverDrew on Sep 09, 2011

I stayed here in early August, and everyone on staff is very helpful, and tries to make your stay as comfortable as possible. The morning breakfast in the restaurant has many options, and always offers a vast buffet. Hotel drivers can meet you at airport, and quickly get you to/from the hotel. I also ate at the Asian restaurant a couple nights, which was a little pricey, but excellent food. - Will stay here again if I return to Bangalore.

55

Rating

  By Chuck_B_N... on Aug 08, 2011

Stayed at the hotel during a recent business trip to Bangalore. I checked in on 11th Aug, late afternoon and that's when it all started. The lady who checked me in graciously offered to accompany me to the room to settle me down. At the elevator, I thankfully happened to check with her if my request for non-smoking room has been considered and the answer was negative. That was the first surprise as I travel a lot and reputed hotels do keep in mind such requests or atleast inform the guest during the checkin process if the request is not met for some reason. Informed her that am allergic to smoke and surely cant stay in the allocated room. She was again helpful and changed my room and settled me on a room in the 6th Floor of the hotel.
Being afternoon and the curtians open, when I was shown to the room I didn't realise that the light in the room wasn;t working. Had to rush out for a meeting, so when tried to swtich on the lights in the bathroom to freshen up is when I discovered this fact. Anyway, freshed up somehow and called the service staff on my way out informing them of the problem and requesting them to get it fixed even if I am not in the room. Was assured that it would be fixed.
I get back to the hotel at 9 PM and first thing I do is check at the concierge if the problem in my room was fixed.....smilingly assured that it has been taken care of.
Reach the room and guess what?? There were no lights!!! I called the service desk from the corridor intercom and sure enough within a few mintues an electrician comes in to fix the lights. Kept waiting for 20 mins for it to get repaired and then lost it!! Had flown in to Bangalore early in the morning , was in meetings through the day and staying at Leela - 5 star and all, expecting the best of services ........
So, I connect with the check-in desk yet again , complained told them to change my room and move my luggage to a room with lights and keep the keys with them which I would collect once I get back from the dinner engagement with my office collegaues at Leela's itself.
Post dinner I pick up the keys and go to my room, its about 11:45 PM by then.....the keys didnt work..... they weren;t acitivated or got deactivated or whatever!!!!
IT WAS IRRITATING to say the LEAST!!! The staff was surely polite....doen;t help if they aren't effecient too.
Checked out on 12 Aug and informed my travel desk not to EVER Book me in Leela EVER!!

55

Rating

  By GuptaDebj... on Aug 08, 2011

I was at this hotel in may 2011 and this hotel is right in the city … due to traffic it takes about hour to reach but once you reach the hotel , you will forget everything
very relaxing place and no need to go anywhere once you are in the hotel, because of it caters to everything. Business – leisure and luxury.
Service was great and I must say breakfast was amazing …

55

Rating

  By boldbeam on Aug 08, 2011

i always wanted to stay at leelas in bangalore.coz the exterior and ambience of it alwys atrracted me a lot.so recetly i stayed thr in month of april.and i must say this is the best paly to stay and relax.its simply THE BEST

55

Rating

  By nibajiya on Aug 08, 2011

Wow mind blowing experience.... The big daddy of all 5 star hotels.... Must stay if you can afford ot at least visit. Truly a palace.. I was in for a office awar function and I must say I was impressed.

55

Rating

  By Ria420 on Nov 11, 2011

Just returned from our 2nd stay at the Leela and we were very impressed.
Excellent service.
Elegant, large rooms.
Very good food, especially the buffet breakfast.
Nice pool area.
Definitely recommended!

55

Rating

  By WLand on Aug 08, 2011

Truly an oasis amid the chaos that is Bangalore. Excellent attentive service, spacious rooms, clearly they cater to the higher end business crowd. The staff in the courtyard lounge were outstanding, creating an enjoyable atmosphere for a solo traveler.

Can't imagine staying elsewhere.

55

Rating

  By al9249 on Aug 08, 2011

I stayed here on business for about 3 nights recently and couldn't fault the place. Every aspect of the hotel was very luxurious. I only wish I had more time to spend there in order to enjoy all the Leela had to offer.

I wasn't in India for long but I imagine the price is extremely high in local terms but you would struggle to find a comparable hotel for this price in Europe.

55

Rating

  By Hallinan on Aug 08, 2011

I've stayed in the Leela Palace a few times and adore it for it's grandeur.

It's a modern complex with the usual facilities for a five star hotel, like a spa, swimming pool and gym and a number of restaurants and bars but it also has a dinky landscaped garden and undercover access to a small shopping centre, so it is hardly necessary to leave the comfort of air conditioning to get to the shops and ATM.

The food in the oriental restaurant Zen is very good and it offers Thai, Chinese, Japanese, Korean and more styles of cuisine. The Indian restaurant, Jamavar, offers food of a very high standard. The menu is extensive, so we always ask our waiter to just bring us a selection of starters and main dishes which they are very happy to do. The wine list is also comprehensive.

I guess some may find the hotel a little artificial but I think it knocks the socks off the other hotels in Bangalore.

55

Rating

  By Holbert on Aug 08, 2011

This hotel really is a palace. A haven in a big, busy city.

We (my wife, two sons aged 14 and 11, and I) stayed for two nights in mid July.

The grounds are beautiful and the rooms are very large and luxuriously appointed. The bathrooms are huge and very nicely done - with a walk in rain shower, large tub and double sink. Beds are very comfortable. Within the room we had a few plug sockets that didn't work but a call to housekeeping quickly solved this.

Everything in the property : lobby, grounds, rooms etc. are all spotlessly clean and very well maintained - no easy task in Bangalore.

Our rooms was in the new wing and as such it was quite a trek from the lifts - a little annoying if you forget something in your room.

Generally speaking service in this hotel is on a par with other Indian 5 stars i.e. incredibly good. BUT, the front desk staff were terrible. When we arrived to check in at 4.30pm we were told our rooms were not ready. To cut a long story short we ended up dealing with 5 people across 4 layers of staff and were not exactly lied to, but were told half truths. the junior staff were abysmal in their handling of the situation, Eventually the front desk manager sorted 'the confusion' and we got our rooms. A champagne bottle was delivered to our room by way of apology. Check in took 45 mins in total. Check out was also painful - though not as bad. Very time consuming and a couple of mistakes on the bill too an eternity to sort out. 20 mins all in to check out. Other, non front desk, staff in the hotel were very very good.

Facilities in the hotel are excellent. A good gym, complimentary wifi (by signing up to a loyalty programme), reasonable pool and an extensive shopping arcade. The grounds are a pleasure to walk in.

Food : breakfast was heavenly and had a massive choice. We also had dinner here - food and service excellent - though was very pricey.

Summary : it would be unfair to let the incompetence of the front desk staff prevent me from giving this a 5 star rating. This is a world class hotel and I would strongly recommend it.

55

Rating

  By Mungo888 on Aug 08, 2011

Stunning property, great spa, delicious food especially at the traditional Indian restaurant - we had dinner there one night and went back for lunch the following day because it was so good!

55

Rating

  By Dubaiexpa... on Aug 08, 2011

On my first trip to India, I wasn't really sure what to expect, but once arriving at the Leela Palace hotel, I knew that the trip had started off on the right note! For lack of better words - wow! Driving into the hotel area was like being transformed to the days of the maharajas - one of the most ornate building structures I had ever seen - and this being a fairly new commercial building. Everything about the hotel resonates opulence: entry, lobby and the rooms. Room was well appointed with amazingly comfortable furniture - work desk area was exceptional. Had a balcony overlooking the pool area - not the greatest of views, but nice to see the surrounding areas. The hotel grounds are one of the best attributes - well manicured gardens and stone sculptures. Just a fantastic hotel overall!

55

Rating

  By june4plus... on Jul 07, 2011

I absolutely love this hotel and can't recommend it enough.
It is an oasis of calm in the chaos (an outsider's view) of Bangalore. Unassuming from the main road, as soon as you drive around the back you realise that this is a hotel of magestic proportions and grandeur. Staff in traditional clothing welcome you warmly. It is is a wonderful welcome after a long taxi ride.

Inside the hotel continues to amaze. It is the simply the most luxurios hotel you can imagine. Spotlessly clean, richly decorated. Beautiful gardens and swimming pool. In the rooms, you will find everything you could ever imagine. The furniture is large in proportion, with chandeliers, gilt mirrors and comfortable beds with crisp white linen. I could have stayed there forever. My room was in the new wind, which is a long way from the lift but you find your way around easily and it's worth the walk.

The staff at the Leela Palace are wonderful. You are offered assistance with every step, nothing is too much trouble. Even late a night when my key card would not work, the porter ran back and forth to get it sorted for me. You wouldn't find that level of service, pride or dedication in the UK.

I am truely excited about the prospect of returning to the Leela Palace and spending more time in this luxurious hotel.

55

Rating

  By SnowWhite... on Jul 07, 2011

Just fabulous!
I am yet to discover another property which can match up to this hotel.
Everyone would know that this is a great property, but I am writing this review to endorse the quality of food that this hotel serves. Just great for a foodie like me!

55

Rating

  By travelp0d on Jul 07, 2011

This is a hotel with true class and style. You immediately feel as if you've journied back in time to an error of royalty and riches. Dine in any of their fantastic restaurants and your taste buds will be treated to a taste sensation. The ambience in the outdoor bar is fantastic after a long day in the office and their cocktail selection is superb.

Great service, friendly staff - a 'must visit' hotel amongst some of the finest in India.

55

Rating

  By LisaS_NZ on Jul 07, 2011

I really loved everything about this hotel, great restaurants, shopping outlets, night clubs, tthe rooms are quite spacious with a nice view outside. the hotel was well planed with lot of trees to create plesant environment Overall I would rate this as the best hotel in Bangalore

55

Rating

  By sudheerse... on Jul 07, 2011

From the moment we were meet at the airport, till the time we left the experience was wonderful, like nothing we had experienced before. The rooms are outstanding and the hospitality is simply superb. The location is just perfect.

55

Rating

  By Gauravram... on Jul 07, 2011

New wing is excellent. Make sure to check the electrical plugs - they are not totally reliable. Food is excellent

Staff is very gracious and accomodating to requests. Spa is also excellent

55

Rating

  By ylanbubbi... on Jul 07, 2011

The hotel infrastructure is just awesome. I really loved everything about it. The restaurant inside the hotel named Jamar is also too good. Its rooms are quite spacious with a nice view outside. Overall its also the best hotel to be at in Bangalore

55

Rating

  By pramaniks... on Jul 07, 2011

I have been several times at the Leela Palace...there are not that many hotels in Bangalore that you can trust to maintain the quality and expectations from one trip to another. There are no words to describe the luxury, and history behind this hotel.

The service is first class, professional and well aware of their clientel. This is primarily a business hotel (mainly due to the prices), however if you want the ultimate...you've come to the right place.

This is a palace converted to a hotel..you will be mesmerized..there is also a wonderful shopping center in a wing of the hotel..a bit expensive by India standards but. nevertheless interesting to walk through to get some ideas if you are into souvenirs.

The service is outstanding based on the type of hotel. You will not be disappointed. The decor is postcard quality right down to the rugs! The people at the Leela know who their clientel are and treat them that way.

The rooms are what you may expect, however being that this is a converted palace they are moderate in size. However they will not disappoint. The view and the balcony itself make up for the difference..the view is simply spectacular and paradise, particularly if you take a room on the inside court which I very strongly recommend. The gardens they maintain are spectacular to the last leaf, and a must to walk through. Sitting on your balcony to observe will make you relax and enjoy life!...especially if you are from a place that is a "rat race" and with someone...very special.

It is important to note... that all other services are not included in the cost. There are amazing restaurants attached to (and attached) the Leela. You will need to decide what type of food you wish for as all are expensive. However its really important to note that they are all worth the price albeit expensive...so no choice will be wrong.

NOTE: Breakfast is not in the price of the room...expensive by non-business standards. Howecer, the breakfast is all you would wish for plus much more. You will not be disappointed for the price and an amzing start to your day. There s a complete menu for all continents.

The Leela is about 30 minutes or less from Commercial street and MG Road depending on traffic. The hotel will easily help you with drivers and security is noticeable and comforting. I stongly recommend to keep the same driver during your stay as he will understand your needs with time and will bend over backwards to accomadate!

I recommend this hotel mainly for business travellers due to the price and amenities...BUT if you want the ultimate in India?...this is one of the top hotels maybe even in the top 10 in the world.

Enjoy.........the ultimate

.

55

Rating

  By 231098Mar... on Jun 06, 2011

The hotel infrastructure is just awesome. I really loved everything about it. The restaurant inside the hotel named Jamar is also too good. Its rooms are quite spacious with a nice view outside. Overall its also the best hotel to be at in Bangalore.

55

Rating

  By Shanky270... on Jun 06, 2011

I have stayed at the Taj and Grand Ashok in Bangalore, but they are nowhere close to the experience I had staying at the Leela.

My first stay at this hotel was very memorable, the counter staff were very warm and friendly and efficient. I was ushered to my room by a very professional girl Neha, who also briefed me on the hotel facilities by the time we entered the room. The rooms have very unique ambience, with a touch of maharaja style decorations. The view I had from my room was of the garden and pool, excellent!

The amenities were also very nice in the bathroom, and the buffet breakfast in the morning was superb. My airport transfer the next day was very well organised, and the checkout process was very smooth and efficient. The feeling of staying in this hotel is just like its name suggests, in a palace.

Best hotel to stay in Bangalore, if you can afford it. Pity the airport is soooooo...far away.

55

Rating

  By rajiv91 on Jun 06, 2011

To Andrew and all the staff at The Leela Palace Kempinski Bangalore.
I would like to thank you all very much for looking after me so well over the last 8 months during which time I had the opportunity and pleasure to have stayed with you for 29 out of 35 weeks over three visits.
You have a beautiful hotel with excellent rooms and facilities (including the best pool in town), wonderful and attentive staff and great food. Nothing was ever too much trouble for the staff.
The staff treated me like a member of family not simply just a guest. I would like to thank them all very much but would like to make special mention of Arvind and Pema who took such great care of me since day one. They all know how special they are and how much I appreciated everything they did for me during my stays.
I would not hesitate to recommend this hotel to anyone travelling to Bangalore.
Kind regards to all the staff.
Roy O’Neill
London

55

Rating

  By RoyONeill on Jun 06, 2011

Stayed at this hotel for few days, while on business. It was like stepping back into time but with modern amenities. Had a very nice room, with a patio, that overlooked the garden.
Service was attentive and efficient. Had to use the business center, briefly, again, very attentive.
Hotel has great public spaces, very relaxing.
Didn't use any of the other facilities, since i was still jet lagged, but definitely a great place to unwind and decompress, away from the noise of Bangalore.

55

Rating

  By gcosta58 on Jun 06, 2011

If you can afford, and are willing to pay for, the rates of the Leela Palace Kempinski Bangalore (a big "if"), then you will not be disappointed.

Everything works well. The air conditioning is efficient and totally silent. Internet is fast and trouble-free. Room service is prompt and affords an almost unbelievable array of choices. The lounge has tasty treats and a good selection of drinks (for example an Ardbeg 10 yo, a Whisky rarely found in "generalist" bars).

Only caveat, the distance from the airport. The hotel is located on "old airport road" and this does not mean "old road to the airport", it means "road to the old airport". The new airport (where all international flights arrive) is at least an hour away.

55

Rating

  By qppstudio on Jun 06, 2011

My first impression on the hotel was about how huge & vast the place is. The lobby decor exudes grandeur while the rooms are likewise luxuriously comfortable. The breakfast spread was amazing and loved how attentive the staff are. They remembered my previous day requests and immediately asked if I wanted to order the same. In fact the whole hotel staff were very polite and makes one feel like an important guest at all times. Highly recommended for travellers willing to splurge.

55

Rating

  By BlueTurtl... on Jun 06, 2011

stayed at this hotel accompanying my husband who was on a business trip. I spent the time relaxing by the pool! The only thing I would have to say against the hotel is they dont seem to understand poolside service very well. They come out straight away with towels, and sometimes water, (which is complimentary. the water tended to depend on who was on duty. though you got it if you asked)
by end of week service was more available, and they had improved brilliantly!
the staff in general were attentive, smiling, and couldnt do enough for us, and many a happy moment was spent in the library bar, with staff looking after our every need.
special thanks to Arri, Mandeep, Deepesh.

55

Rating

  By smiletrav... on Jun 06, 2011

I travel to India 3 or 4 times per year for business and have stayed in many different hotels. The Leela Palace is by far my favorite place to stay. It is always a consistent experience - excellent rooms with everything a business traveler needs.

The hotel lounges/restaurants have beautiful outside seating for entertaining clients. Would highly recommend this hotel to anyone traveling to Bangalore.

55

Rating

  By Chicagoli... on Jun 06, 2011

My wife and me checked into the hotel for a week end. Very smiling front office staff. Great lunch with fantastic service. Superb room service for dinner -- trolley came with hot case and fantastic food. smooth check out. Only issue -- smart card/key not very user friendly. ON THE WHOLE, GREAT EXPERIENCE

55

Rating

  By Ajay33 on Jun 06, 2011

It's a lovely atmosphere and i will love to stay there again.The food was really nice and mouth watering.Also the room service is very good.Swimming pool is very good. I love to stay there again with my family.

55

Rating

  By write2sud... on Jun 06, 2011

Royal property for royal people, each and everything is in royal style, even hospitality during your stay. Most of the bollywood celebrities visits this hotel and this is first choice of ministers to stay for roayl stay.

Nothing to mention as delta points. Simply royal.

55

Rating

  By Sandeeps5... on Jun 06, 2011

We have stayed at many hotels over the years, but Leela Palace is a luxurious place. I’m sure we will still fondly remember the vacation we had there.

The staff are friendly are very helpful. The rooms and surroundings are very clean.

I would definitely like to come back and also recommend this place to my friends. Thank you very much for making our stay so pleasant!!!

55

Rating

  By vcolaco on Jun 06, 2011

Everything about this hotel is beyond 5-star. Size, comfort, luxury, service, food etc. It is among the best hotel I have stayed in, and will always come back for more. It may be a few kilometers away from the new airport but it's not a big deal. You'll be stuck in traffic almost everywhere in Bangalore.

Don't forget to try the maharaja dinner. the roti they serve is heavenly orgasmic :)

55

Rating

  By pplindia on May 05, 2011

There is more you would like to do outside your room - enjoy the brilliant outdoor seating, great restaurants (especially the Indian), outstanding collection of single malts and of course the shopping in the hotel premises.

55

Rating

  By sandeep_c... on May 05, 2011

Especially i love the room at the 3rd floor, next to the Road. I love the scene of the road and flyover from top. The palace also have a ethnic look and the garden was so beautiful. Ambience at the room is also superb.

55

Rating

  By Shebeeb on Apr 04, 2011

Usually I stay at hotels in the US chains, like Hilton, ICH, SPG and so on. This leaves them in the dust.

First, I am not one to notice decor but even I noticed it here. It is wonderfully elegant without being gaudy or overly opulent. In a word, tasteful. The rooms are generous in size and the Indian style of furnishings against the parquet floors looks perfect.

Plenty of drinking water left in the rooms as well as some snacks left daily. There is an ironing board and iron, internet works well and the shower pressure is excellent.

The grounds are the main feature. They are REALLY nice, with a lush jungle of palm trees and a fountain in the middle of the U shaped hotel. Restaurants and bars are dotted around the foliage and I haven't enjoyed just 'being' like I did here in a long time.

The breakfast spread is immense, the pool huge and the morning yoga wonderful - apparently. Service was friendly, calm and plentiful throughout. Just a great choice if you are staying in Bangalore.

55

Rating

  By Suomessa on Apr 04, 2011

Really, nothing to criticised here, besides maybe the price.
The experience was the most amazing, and the services are just marvelous. Nothing is wrong, or was. The welcoming was excellent, the dedication and support for any query instant and really the best hotel I have ever been at.
No brainer, if you don't mind paying the price...

55

Rating

  By ktulu on Mar 03, 2011

The only downsides to the hotel were that I was given a room with two twin beds rather than a king as I reserved and the TVs are old. Everything else was great: laundry service, cleanliness, internet service. A great place for business travelers.

55

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  By gabemeyer on Mar 03, 2011

Well, this was a short stay that my 11 year old daughter and I decided to have at the Leela. We do spend some of our Sunday afternoons at the spectacular brunch - but staying at the Leela was another experience. The experience is something my daughter will not forgot - as there are little things that make a big difference! The hotel has a menu for a variety of pillows you could order in. There is a library of movies you could choose from to entertain little ones. The room itself is swanky and spells luxury, the spa is excellent as well. We walked through the gardens, shopped at the arcade, dined at the different cuisine restaurants and just relaxed and soaked in the ambiance. The highlight was that though it was within our own city, we felt like we were away on a vacation and had to get back to reality the moment we stepped out to drive home. Thanks Leela. Its another thing that we became gold members and have not stopped our visits of stay at the Hotel.

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  By just-fara... on Mar 03, 2011

Leela is Leela, no comparisons available , as far as I know. Value for money, feel like Maharaja. What ever we say about it will be less. I really enjoyed my multitple stays there.
Food, service, and ambience are fabulous and luxurious.

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  By Harikrish... on Feb 02, 2011

This is hotel a beautiful oasis in a very stressful and noisy city. The service is extremely professional and five star. I stayed on business for 10 days and the staff made a point to remember my name and greet me with it and a smile be it walking to my room, having breakfast or departing or arriving at the hotel. The food was great, the health facilities were modern and clean and the rooms were huge, clean and posh. The shower was fantastic.

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  By Dallasguy... on Feb 02, 2011

If wanting to live like the kings and queens of the past is what you are looking for then this the place for you.

From the grand entrance hall and reception area, to the well decorated and extremely spacious rooms, the Leela Palace is sheer opulence. Well manicured gardens and extremely friendly staff.

Matched by 5 star service, this hotel is a must. In relative terms the cost is slightly more that a 4 star hotel, so its worth the extra bit of indulgence.

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  By TravelBug... on Feb 02, 2011

Yet another Leela magic.,
I've been to Goa & Kovalam resorts, Bangalore is a wonderful paradise inside city.
Came here for the New year celebration and it couldn't be done in any better way.
Well organised party, separate kids play area where we left our kids taken care by the well managed staffs. Hats oof to them.
The buffet on New year night was awesome.
Only regret was no daily buffet dinner...!

55

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  By NANDA75 on Jan 01, 2011

We arrived at Leela at 0400 am. The duty manager Mr Raghu kindly allowed us early check in at no extra charge. We stayed 4 nights in December 2010 and 2 nights in January 2011. This is the best hotel in Bangalore and for service the best in the world. we travel to different destinations and found it to exceptional both in standards and the service. It is expensive compared to other hotels in Bangalore but you will get the best. It evens beats Taj hotels and Oberoi.

55

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  By sheelagan... on Jan 01, 2011

This is one of the most perfect hotels that I've stayed at. The Park Hyatt Tokyo came the closest to perfection and this is right up there! The restaurants were varied and wonderful and the rooms and staff cannot be beat.

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  By akinsrule on Dec 12, 2010

a royal experiance. Great staff and great food. Every room and corner in the hotel is art and a a grand feeling altogether. I would love to visit again and again. Hope they dont raise the fares during the next year aeroshow.

55

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  By python201... on Dec 12, 2010

Great conference facilities. It is a hotel that is built for comfort and the stay can be quite enjoyable. No great views though, in fact some rooms may face the wall of another section of the building. The food at the coffee shop is excellent. The chefs also provided excellent food for our conference.

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  By Travel_aw... on Dec 12, 2010

I had an opportunity to stay at The Leela Palace for a day while attending a conference. Even after a year, the experience still lingers! Spacious rooms, luxurious bed, furniture and with the best fitted bathroom still reminds me the stay I had that night.

The breakfast and lunch spread were excellent. The staff, always attentive to all my small and big needs. It was an experince worth remembering for a very long time.

55

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  By RajPatro on Nov 11, 2010

Awsomeness at its peak. This is undoubtedly the most luxurious and finest hotels in Bangalore (Bengaluru). Everytime i visit bangalore, i stay at this place, or let's say palace. This hotel provides you everything that you would need for a royal stay. Best in class service, wide variety of food, excellent shopping, and not to forget the Spa. The location of this hotel is also very convenient as it is in close proximity to city centre. All in all, a very royal experience everytime you be here.

55

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  By mitul123 on Nov 11, 2010

This hotel is nothing short of a home away from home, I have stayed at most of the 5* hotels across the globe, nothing is close to the hospitality of the Leela Group, right from the time they picked me up from the airport to the drop, everything was perfect, one of the best food i ever had, specially love the margerita pizza at the coffee shop, has to be on my list of stops everytime in b'lore. The rooms are very spacious & the spa is just outstanding.

55

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  By AnandNaha... on Nov 11, 2010

I stayed in this hotel with my colleagues from Canada. He has never been to hotel like this in Canada. Even Toronto does not have this kind of hotel. The pool is very good. The breakfast is complimantory and very good. I go to office in the late noon so took my lunch at hotel. Buffet lunch will cost you approx Rs.1200 and is very good. Lots of variety of both vegetarian and non-veg food. There is a Golf course at the 2 minute walking distance from Hotel. The Hotel is expensive as compared to other options available in the nearby locality but these are not comparable to Leela

55

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  By anujspgoe... on Nov 11, 2010

This hotel in Bangalore is one of its kind for the kind of architecture and ambiance...It sets an example for the world class facility with grandeur which is unmatched. Leela serves tasty food with no compromise to quality and healthy varieties. A grand spread of pastries cant be missed and most unavoidable part of ones stay as Leelas. I love this place...

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  By Paresh23 on Nov 11, 2010

I have to travel acoss India for executing my marketing initatives.

I have stayed at many hotels over the years, often luxury ones with impeccable details and fantastic designs. But Leela Palace Keminski always stood ahead with its Royal interiors and excellent service.

Only one thing which could be worked upon is the elevators..... They are really far from the rooms...

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  By vinodsing... on Nov 11, 2010

this is one of the finesh hotel in bangalore. this is in middle of the city so you can get busy roads till the hotel but hotel is really very niceand well known for its luxery.there are lots of showroom in thi shotel so you can find all impotrted brands for shopping.its really nice experience staying there.

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  By shivi2010 on Nov 11, 2010

its on the expensive side but you will get what they promise. i had an amazing stay with my friend. rooms are really comfortable and they give you a cozy rest after a long day of work. the shopping plaza inside the hotel is my pic favorite. the hotel also provides you fine dining .

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  By Rahul A on Nov 11, 2010

What a place !!!!!

I've always heard good about leela properties, but this one is fabulous. Right in the middle of the city, and yet once you come inside, you feel you're in a different place. We stayed here for 1 night during my birthday. The hospitality was excellent. Spacious rooms...though they can upgrade the television to the LCD once.

Very calm and peaceful inside. They also have a shopping section where you can spend a decent about of time.

We tried the india restaurant which was really good.

Overall a great experience...a little pricey.....Highly recommended

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  By travelbud... on Nov 11, 2010

Last month i had a business trip to Bangalore with my colleagues and we had our booking in leela palace
After Our long journey we were all tired (Thanks to delayed flights) and were in a need of a good sleep . u believe me they had every thing which we wanted .. u name it and they had it , the room was very well designed to give you the perfect peace of mind and i had my best sleep there .
Not forgetting the beautiful green gardens and fountains which gives it a traditional indian look which i loved a lot

You really feel like a prince in your own palace

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  By Capt_Sing... on Nov 11, 2010

leela palace as the name suggest i was not expecting a lot from this hotel.but as i entered inside this hotel i was not surprise but shocked to see such a beautiful and huge hotel.a very royal look.beautiful work on wall.beautiful lightings.shopping complex was also very nice.number of exclaters.and the best part was its disc.ATHENA DISC .it was really mast.i danced a lot their.service was also very v ery nice.
i really wants to go their again and again...
thanx

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  By vickySham... on Nov 11, 2010

So, it so happened that me and a group of friends wanted to experience how the first class hotels felt, and so we decided a small weekend getaway. Got the reservations done in The Leela Palace, Bangalore in advance - the price we were charged was huge...but on asking for a corporate discount, we got to a figure which was a little soothing to the eys, and not to mention, the pockets! :D
The experience was wonderful - super cool hotel, wonderfully done rooms, and one of the best foods - Leela Palace had it all. Citrus is one of the restraunts inside The Leela Palace, and I must say, they serve the best and the tastiest cheese cake on the planet!!!!
And a little gaming zone inside the hotel, Amoeba,added to the delight!!!
It was a weekend well wasted, and money, in my eyes, well spent! Two Thumps Up!

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  By gdswalia on Nov 11, 2010

its a hotel of only one of its kind ,,,,,,,,,,, full 7 star facilities with indian ethinicity....... its lush green areas nd lovely restaurants add joy to ur trip........... a cool breeze keeps flowing all about the day which moreover adds flavour to ur stay here.......... a stay here is a must .........the food nd rooms are amazing

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  By googledoo... on Nov 11, 2010

We had revisited Leela after the great experience last time.

May be due to overbooking one felt like being at a railway station.

Rooms there are excellent big rooms with all the necessary facilities for comfort and luxurious stay

Our experience at coffee shop was not good. The papadams served as munchies were fried in leftover oil resulting in bitter taste and wine served was not at correct temperature.
Surendra

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  By Kasuren on Oct 10, 2010

Had a most memorable stay in this fantastic hotel in the heart of the city at Bangalore. I was there with my spouse and we were absolutely pampered to our core by the fabulous hotel staff.

Everything about the hotel, the rooms, the decor, the cuisine, the ambiance etc is of sheer luxury and opulence. I had also been to the other Leela property in Goa which is equally good but this one in Bangalore on the Old Airport road is simply stupendous.

Once you reach the place everything is taken care of and you just need to relax in the truest sense !!!

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  By simantas on Oct 10, 2010

The Lella Palace is like no other hotel. The warmth, friendliness, kindness and most family-like treatment you will ever experience. I highly recommend this hotel for it's location, scenery but mostly the people who read made it an experience for me.

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  By noor7866 on Oct 10, 2010

I have been to the Leela a few times now and have always had excellent service. The food at all the restaurants is excellent as well. Drinks are a little pricey, the but nothing unusual for a high-end establishment. It is always my first choice to stay at in Bangalore. I suggest you book early as it books full often.

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  By Gozo07 on Oct 10, 2010

nice hotel with clean and neat rooms. food is really tasty and it feels like staying in a palace..
great room service..
spa is also available. even though the traffic at Bangalore is too much but hardly noise comes inside hotel.
very caring staff.

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  By vijaymait... on Oct 10, 2010

The Leela palace is a class apart altogether...v expensive but worth it...great restaurants and bars, amazing room and decor, very plush and roomy as expected from a hotel of this calibre, awesome bathrooms and excellent room service...must visit when in bengaluru , v close to the old airport...

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  By nottyandn... on Sep 09, 2010

first impression was the grandeur entrance, its was huge looked like carved.
coffee served there was the most amazing i have had.
Food was superb, big platter to choose from
staff was helpful and room service was prompt
well manicured lawns
rooms though not as spacious for the value we paid.
swimming pool looked good but didn't get a chance to swim
overall a good experience

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  By bunk_me on Sep 09, 2010

The Leela looks like a colonial palace. The building itself and interior design is spectacular. The room was spacious and comfortable. Service was good.

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  By Ro_Hetho on Sep 09, 2010

A beautiful colonial style hotel, with great restaurants and facilities. Highly recommended for anyone travelling in Bangalore. Service was perfect.

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  By Katie99Lo... on Aug 08, 2010

Leela has magnificent architecture wiyh an unbeatable ambience. Beautifully made - Breakfast choice was awesome.he hotel is magnificent with wonderful grounds, nicely appointed rooms and a good location near the (old) airport. I particularly liked the traditional Indian sitar music in the lobby during the evening. The service was excellent, with one exception. During two out of three trips to the restaurant for breakfast, when I ordered tea, I got coffee instead. I work out whenever I travel, and the gym/spa is very nice, although in the morning between 06:00 and 06:30 all of the cardio equipment was being used. They should add some additional equipment. Overall, a great stay at this hotel, but the rates are very high - but I guess that's the price for the hot market in Bangalore.

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  By NikunjAga... on Aug 08, 2010

The Leela Palace is a most beautiful hotel both inside and out. The rooms are very comfortable and the facilities are great.

The only one negative is the location. It is just a little bit out of all the shopping / restaurants in Bangalore. About a 150 rs. rickshaw ride or 250 rs. cab ride.

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  By sventhor on Aug 08, 2010

You name the amenities- you have it at this grand hotel. Definitely a business travellers hotspot.

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  By crazymiti... on Aug 08, 2010

We have recently been to bangalore along with colleagues for company project purpose.
After enquiring a lot about bangalore hotels, We finally decided to stay at this hotel(Good reviews).

Leela place is simply superb. Awsome reception, awsome rooms, nice view.
We really felt like we are staying in a royal palace.

Superb stay. I recommend whoever is reading this please check this hotel out.
I sure you would recommend it for your friends.

Leela palace is royal palace.

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  By srikanthn on Aug 08, 2010

We had an Excellent place for Kickoff Party here in Bangalore Leela Palace. It has very big banquate hall, Dining, Bar, Excellent Ambian, Greenary. Excellent service. Its too Good for Corporate Parties.
We had an Excellent place for Kickoff Party here in Bangalore Leela Palace. It has very big banquate hall, Dining, Bar, Excellent Ambian, Greenary. Excellent service. Its too Good for Corporate Parties.

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  By desaibk on Aug 08, 2010

Really very posh. Service is excellent. Cuisine was also very good. It suited our taste. All facilities are well maintained. Good shopping complex inside. Very near to TOTAL mall which is really good for all sorts of shopping. Very near to shiva temple.

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  By SethuSelv... on Aug 08, 2010

I had been to bangalore and had this luxurious experience of staying at leela palace hotel. The place is away from the omni present traffic of the city.The staff here was very polite and courteous. The rooms are so big and luxurious some which are overlooking the pool.The best part of the room is the bathroom, which is a separate room with traditional shuttered double doors. The bathroom is neatly sectioned: the toilet with its own door, a glass-encased shower cubicle, and a bathtub. two bedside tables. There was a sofa and a writing table with Internet connectivity. Watch out--the Internet connectivity costs a bomb at about $25 for a day. You can also enjoy the complimentary breakfast here which is lavish spread of indian and western cuisine. The gym is well equipped .Overall its a good place to be in.

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  By saddy30 on Aug 08, 2010

i have never seen such a hotel in my entire life..it has got every thing which can comfers u..students cant afford it..so stay away..but if u have a full wallet,just book a room n chill... definitely a 4 star

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  By aquib1 on Jul 07, 2010

What can I say, Leela Palace is one of the finest and supreme hotel in India. Its have all the features which 5 star hotels have. Good services, Excellent sub-continental foods, well structured rooms. The way they treat there customer is awesome.

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  By indranild... on Jul 07, 2010

The Leela Palace, Bangalore not only offers you a heritage palace looks but it also offers you all the modern facilities which a world class hotel can offer you. It has beautifful lawns & fountains. Ideally, a romantic place to stay & enjoy the night life of Bangalore.

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  By ND_ADVISO... on Jul 07, 2010

Wonderful in terms of stay / meeting / or nay thing going there. Its complete and amazing hotels I ever seen . Meeting twise in that for business seminor.

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  By shibraj on Jul 07, 2010

I went to Leela Palace for my business purpose .. I got the nice service.. Wow ..What an interior ... Very decorative.. Really the Maharaja Palace.. I like this... I like this very much.. What a palace... U can go this...Best 5 star hotel in Bangalore..............

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  By Gyanendra... on Jul 07, 2010

Hi i would like to review this hotel because on oct 2009 i was in bangalore with 3 of my friends for a friend marriage party and we all decide to stay at bangalore because we acutally have to go for tumkur and we check in the leela palace bangalore hotel and this hotel is total excellent and marvellous nothing else. This is 5 star hotel with all facility and everything is available in the leela palace bangalore hotel.

I must recommend peoples to stay there when you are in bangalore because this palace is totally sourrunded by lush greenery with cool and quiet temperature.

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  By amit_chop... on Jul 07, 2010

Whn we arrived at the hotel there was a welcome drink on arrival..!!
we were escorted by the bellboy to the room and whn we enter the room its was really nice and from the window view was very good. And the food was excellent and everythng was near to the hotel like shoping malls , cinemas etc etc..!!

We will like to come back here again .

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  By travveee on Jul 07, 2010

Taste of royalty. You will never want to leave the hotel once you step inside. the luxurious lobby, the plush gardens, the extravagant restaurants filled with sumptuous buffets - it is all too amazing and royal. I attended a conference here, so did not get time to really enjoy the place. But surely would love to come back with family. Its an awesome experience.,

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  By sharad90 on Jul 07, 2010

The Leela is just about a palace by itself, as the decor and the size of the hotel might suggest. It is located on the Old Airport Road, and is about less than a 10 minute drive from the old HAL airport which is no longer in use. The new airport at Devanahalli is now very far from the Leela. With the opening of the new airport, the hotel has lost the one great edge it had over all other hotels in Bangalore, proximity to the airport. And now the phenomenon as reversed to the extent that the Leela is the furthest away from the airport.

In all other respects, Leela by far beats all other hotels, the sense of service of the staff is outstanding, the rapidity of response to customer needs is indeed noteworthy. The facadel decor of the hotel is in the form of an Indian palace, magnificient arches, long passageways and lots of open space. There is also a little tropical forest on the backside, which offers a good, quite experience, despite being a stone's throw away from the main road.

The rooms are impeccable and comfortable.

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  By Pranavito on Jul 07, 2010

Out of all the Leelas I have been to, this is the one which looks as magnificent as a palace! It seems like a replica of the famous Mysore palace in Karnataka, from the ornate pillars to the gardens to the rooms- it's just sheer opulence.

It's bang in the centre of the city, on old airport road. It has a beautiful mall inside with all the high end shops, a Barista and a tea bar. You coupld spend an entire day just browsing or window shopping.

The service no doubt is excellent.

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  By Mathanki on Jul 07, 2010

We prefer the Leela Hotels for their hospitality and comfort.

While travelling away on a business trip you always long for warmth, comfort and ease of operation in a hotel.

We were received by warmth of Hotel staff although we reached around midnight.

Quick Check in and escort service to reach respective room was indeed helpful.

You go through the passages covered with beautiful pictures of Maharajahs and local scenes and history is depicted very nicely.

The room had all the necessary comforts and requirements like internet connections, business kit and lovely fresh fruits. Welcome food for that time of the day.

The room was well kept and had beautiful handcrafted paintings of Peacocks.

After a while , when felt hungry the room service provided tailor made food and it was served hot .

The breakfast next day was a feast with wide range of fresh fruit juices , appams and idlis the local flavor was enjoyable indeed.

I recommend this hotle for those who visit Bangalore.
Surendra

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  By Kasuren on Jul 07, 2010

Stayed at the Leela Kempinski on a short business trip. Found the hotel to be wonderful and the staff and service excellent. Had a large room overlooking the garden, very elegantly outfitted, with thoughtful touches down to the miniature bananas in the fruit basket (when you are on the go and have no time to eat those sweet miniature bananas are perfect!) and a nice set of bath accessories. Housekeeping was very good. The food was divine, a good selection of wines and great personalised attention from the F&B manager assigned to the event. A wonderful stay in a great hotel with excellent staff.

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  By TheArctic... on Jun 06, 2010

I must say The Leela Palace Kempinski, Bangalore is India’s best hotel. I stayed this hotel with my family. I felt like being in palace rather than a hotel. Their huge lobby, carving on pillars, restaurants, rooms, everything was really unimaginable.

However it is quite expensive but still it was really enjoyable. The only flaw was its location which is middle of the rushy street.

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  By ishu_27 on Jun 06, 2010

You will feel at top of the world. Very lavishing, who's who comes and stays here. Quite expensive but worth it, a look of raja maharajas era. Tasty deserts, for indians food might not be so appealing.

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  By MeghaGupt... on Jun 06, 2010

I had the best lunch buffet here... great variety and choice... its one of those 7 stars

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  By AnishaBal... on Jun 06, 2010

Wanna feel like a king ???
Be here.
Great place ( or should I say Palace ? )
Just as other Leela hotels, this is also a gem.
Great food, highly trained staff.
They treat you like a king.

No words to complain.
Eveything is just great & ogcourse, value for money.

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  By Yogi_D on Jun 06, 2010

in hotel sorry i cant say it to a hotel is a palace simply a great view great looks u feel like a maharaja or prince . every corner is beautiful .nice swimming pool .its a top class hotel.if you are in leela palace you didnt want to go anywhere to visit in banglore .its a complete package. large rooms great services awesome experience .visit again again and again.

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  By nidhesh on Jun 06, 2010

One of my most memorable hotel stays in India and thats one reason why i wanted to make extra effort to write a review for this property.

Fantastic hotel, extremely good service. I stayed at the spacious club room which is probably 400 sqft big , nicely decorated luxurious mini suite with an attached private terrace. The butler service is efficient and prompt and made my stay an absolute delight. The food at the restaurant (Citrus) was good. The best part of the food was the south indian breakfast. The inroom dining options are a bit limited.

The only place where the hotel scores relatively low is the location. The hotel is on the old Airport Road and about 4-5 Kms from the city centre. ( MG Road).

I requested for a late checkout (5.30 PM) and the same was happily agreed by the duty manager. Asked the hotel travel desk to arrange for a public city cab for the airport drop which unfortunately didnot arrive in time due to peak evening traffic . The hotel immediately arranged a private cab for me and informed the airline office to see if i could be accomodated late.
Absolute Wow !!

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  By Gautam2In... on Jun 06, 2010

A beautifully located warm palace like hotel perfect for IT travellers to Bangalore. Well connected and in close proximation to the Diamond District, the leela is perfect for a business traveller who cares to unwind at the end of a long business day. The food options are excellent and so is the breakfast buffet.

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  By amzzzz on Jun 06, 2010

It is simply superb in every way. Yes, it's not cheap but in this case you really do get what you pay for. The room was stunning with great lighting detail, plenty of space and a very comfortable bed. You even get a 'pillow menu' should the pillows they have supplied as standard not be to your liking! In addition to the rooms, and possibly the hotel's best feature was the staff. From maintenance workers to bar staff, reception staff and bell boys, they were all supremely polite and seemed a lot more genuine than staff can sometimes be at hotels in this part of the world. I was travelling on my own and often the problem can be is that when I just want a relaxed chat with the bar staff, the workers cannot adapt themselves to the situation and instead maintain their official facade. This place was different though and the guys working in the bar were all too happy to discuss the forthcoming cricket world cup which made for a very entertaining evening for me. The spa was also one of the nicest I have visited, again with great staff.

Evoking the architectural glory of Mysore, The Leela Palace Kempinski, Bangalore stands majestically amongst acres of lush green gardens. Here you will find the most spacious and elegantly styled guest rooms in the country. Warm, impeccably trained staff will anticipate and attend to your every need. The Leela Palace Kempinski, Bangalore offers an experience of true world-class luxury.

The Leela Palace Kempinski, Bangalore nestled amidst seven acres of lush gardens and a sparkling lagoon in the garden city of Bangalore. Built in an art-deco form drawing inspiration from the architectural style of the Royal Palace of Mysore and the palaces of the Vijayanagar Empire, its copper domes, arches and ornate ceilings reflect the grandeur of palaces of a bygone era. From the hand-woven carpets to the priceless brass antiques, from the hand picked crystal to the finest bone china, everything is the best the world has to offer.
Situated on Airport Road, it is in close proximity to the Business district and an easy stroll from the KGA golf course. The Leela Palace has all the attributes of comfort, technology and design associated with one of the leading hotels of the world. State-of-the-art facilities and its regal ambience combine to provide outstanding service that is synonymous with The Leela Group.

The palm lined approach to the hotel leads past an exquisite marble fountain into a windswept lobby that overlooks lush gardens, waterfalls and lily ponds. A striking feature of the hotel is its majestic airy porte-cochere at the entrance.

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  By rajendraB... on Jun 06, 2010

Excellent in bangalore hotels even though 7 start hotel. Can't compete with any other hotel.

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  By balaji_ta on Jun 06, 2010

The hotel is really good, as the name suggests, it is really a palace of sorts to stay. The hotel is elegantly designed, excellent quality of food, beautiful landscapes, nice smimming pool. The entrance foyer is also beuatifully done, overall the hotel gives majestic look. I would strongly recommend to all those who visit Bangalore to stay in this hotel.

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  By JRDARYANI on Jun 06, 2010

staying in leela is wonderful all the facilities that they provided us are tremendous and best in its class luxrious suites of leela is like living in a heaven.

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  By romy11 on Jun 06, 2010

Staying in a Royal Palace is what I had always dreamt of. This dream came true when I stayed in The Leela Palace, Bangalore. Very expensive which otherwise couldn't have afford to stay, but my office. Wonderful infrastructure and mind boggling service and you just can't stop admiring the architecture. Amazing rooms too, for pure relaxation.

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  By icoolucoo... on Jun 06, 2010

Really Excellent Place, this is only place which is so beautiful from start to end. Good hospitality, nice response, fantastic connectivity. Yes, definitely i would like to recommend this for bangalore visitors, guests and others.

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  By nabinpadh... on Jun 06, 2010

True to its legacy, Leela has built the best hotel in Bangalore and the experience cannot be forgotten for quite some time.You really have to find a reason to dislike this place.Keep it up guys.

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  By Rkhannamu... on Jun 06, 2010

Fantastically located in the heart of the city, this hotel provides all possible amenities in terms of an ultra luxurious and supremely comfortable hotel. Room service being the jewel in the crown, the restaurant boasts of all possible combination of cuisines ranging from continental to thai and the obvious presence of Indian traditional cuisine fills in for the rest.
The rooms are ultra luxurious and supremely comfy. It truly gives you the feeling of being special. A must visit if you are a frequent traveler to Bangalore and prefer to dish out the shells for the luxury you get in exchange.

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  By behrupiya on Jun 06, 2010

One of the best hotels I have ever stayed in. However the prices have increased dramatically since the last time we were here, I shudder to think what the prices will be the next time we come back. The only downside was the security procedures to enter the hotel

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  By sanjudmlt on May 05, 2010

Leela palace is known for its architecture and lighting. The interior is rich and decorated with candle light. The furniture and the environment is simple superb.We have big shopping mall where u can get all variety items. We do have bowling and so many games in the fun zone. You will simply love the ambiance, service and surrounding. You feel like u are living in the palace.

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  By Chinnak on May 05, 2010

Staying at the Leela in Bangalore was a great experience. The hotel is magnificent with wonderful grounds, nicely appointed rooms and a center location near the (old) airport but if you are to visit the other side of Bangalore it will be nightmare. I particularly liked the traditional Indian sitar music in the lobby during the evening. The service was excellent, with one exception. During two out of three trips to the restaurant for breakfast, when I ordered tea, I got coffee instead. I work out whenever I travel, and the gym/spa is very nice, although in the morning between 06:00 and 06:30 all of the cardio equipment was being used. They should add some additional equipment. Overall, a great stay at this hotel, but the rates are very high - but I guess that's the price for the hot market in Bangalore - too many foreign expats travelling to visit Indian.
On a conclusion note you can recommend to stay at Leela if its company sponsored not at your own cost.

55

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  By NasirKhan on May 05, 2010

The hotel is really very good. This is a 5 star facility. Definitely recommend to everyone. The facilities are really good.

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  By AddyMaddy on May 05, 2010

it was one of the best hotel i have ever stayed in... i was tired with the weeks travel plan leela palace was just the place to relax and i had a very sound sleep...the service was awesome and the food was great..rooms were royally decorated and all the comfort was at an arms distance only

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  By infinites... on May 05, 2010

We had visited Banglore as my Dad was admitted in Manipal Hospital in Banglore. this was the best and the nearest resort that we could find to stay in. the service that was offered to us was really out of this world, and the quality of food was excellent.

The rooms were very spacious and comfortable.

it was our bad luck that we were not able to stay for a long time in this resort.

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  By traveller... on May 05, 2010

bIg,attractive hotel,i went to bussiness meeting.good seminar hall,well furnished furnitures.beatifull lady staffs

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  By ReviewFor... on May 05, 2010

Hotel Leela is the Best Hotel in the Bangalore, I visited to bring my Client from that place, the Service, and quality is fantastic, even my Business Client is very happy abt the hotel we got appriciation for booking this hotel.

55

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  By vasudev_h... on May 05, 2010

Hotel Leela is truely a pearl in crown of Garden City Banglore. I stayed here for conference with one of my collegues. Spectacular indoors and spacious room make stay really comforting.

55

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  By PuneTrip on May 05, 2010

Excellent Hotel. The Location is Awesome. The Hotel interior and Exterior remind you of a palace. Food is authentic. Nice Staff.

55

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  By vkvegi on May 05, 2010

The best experience of my life at leela, with restaurant like jamawar adds value to the place : )

55

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  By syedusman... on May 05, 2010

i must say if u come to bangalore u should visit leela palace.. apart from amazing staying experience u can also have a good time in the shopping galleria.. for the party freaks, leela palace has got one of the best disc in bangalore... and the garden is amazing with beautiful waterfall..

55

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  By aadibanga... on May 05, 2010

Leela palace is really like a palace.It was a great experience for me there.The services of this hotel is very royal.It will make you feel very royal.

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  By Rocky1433... on May 05, 2010

After a long business meeting day, Its a perfect place to come and relax. Spa, swimming pools and all kids of attraction. Food tastes nice. Environment is built up like palace. Very near to bangalore city. So everything is convenient here

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  By PratikPot... on May 05, 2010

I happend to stay in The Leela palace hotel bangalore as part of a business trip,. The place is very nice and amazing. The rooms are spatious, luxurious & has a royal touch. The whole setup looks like a palace. The buffet lunch at citrus was amazing. Lot of varities of dishes at a reasonable cost of nearly 950Rs. In a 5* hotel this price is acceptable..:)

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  By Sagar_ali... on May 05, 2010

The greenry around the lobby gives the magnificent scientic beauty, moving from lobby to indian cuisuine resaurant was breath taking experience.
The quality of food was adorable.

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  By iiseLuckn... on May 05, 2010

The Leela Kempinski can truly be regarded as the bset luxury hotel in Bangalore. The grandeour of the hotel cant be described and can only be felt. Everything about this marvellous structure is excellent. The food, service, the lounge, the coffee shop etc are top class. It is on the expensive side and one has to fork our 10,000-15,000 per room night based on which month one plans to travel. Go and spend to money if you have. Truely a great experience

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  By sranjan on May 05, 2010

The Leela Palace is an absolutely beautiful hotel, luxury to the max, however the service was mediocre and the food just so-so...However, the spa was wonderful and they were very professional and nice. As for the total hotel experience, for the price, it wasn't worth it.

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  By vijaykuma... on May 05, 2010

I got the chance to enjoy the royal life at hotel Leela during my visit to bangalore in march2007. It is located on airport road(45 min drive from airport).It provides all kind of rooms and suites .The services offered is of world-class.
It is good blend of business and luxury hotel.dinning experience and some moment spend in royal club were just unforgotable . world-class shoping can be done at Leela galeria which adjourn the leela place.The Banquets at the Leela Palace Bangalore, has all the attributes of comfort, technology. It is a finest meeting venues in Bangalore.State-of-the-art facilities and its regal ambience combine to provide outstanding service .
In my opinion ,The Leela Palace Kempinski Bangalore, provides a truly exceptional experience, worthwhile living for.

55

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  By saagionto... on May 05, 2010

A great place and you will feel like a prince of some state....a place located on old airport road looks like a capital of king and ambitence and food is really too good here....

You will feel like a king and very comfortable env

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  By Sparshlov... on May 05, 2010

I never been to any other such a p(a)lace in bangalore... Its good for everything... no need to have 2nd though if you are planning to have something in Leela Palace.

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  By RajeshPra... on May 05, 2010

The Leela Palace Hotel is a popular Five Star Hotel in Bangalore. Serving you with all the world-class comforts under one roof. The Leela Palace Hotel in Bangalore won’t fail to enchant you during a stay. Stay in a room of your choice from an array of 254 well-equipped rooms of The Leela Palace Hotel, Bangalore. All these room are furnished with the latest amenities.
Rest assure of having a comfortable time staying in a room of your choice at The Leela Palace Hotel – Hotel in Bangalore. Beautifully adorned with modern furniture and ethnic décor, rooms of The Leela Palace Hotel are true delight to stay in.

55

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  By SamTou on May 05, 2010

Wooooooooooow was my mouth when i landed in the hotel... the way it looked and warm welcome..

It was great experience staying in this hotel. i would love to visit again with my family.

The staffs were very friendly and it was wondeful experience.. I would recommend to all my friends.

55

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  By EagleCam on May 05, 2010

I visted this hotel of a business meeting, and I really liked the ambiance and feel the atmoshpere around it. Its very much close to nature in the heart of the ciry, and the staff were very much well behaved. It makes you feel great and give posative energy for your deals.

55

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  By Silu_Sara... on May 05, 2010

The Leela Palace Hotel is a popular Five Star Hotel in Bangalore. Serving you with all the world-class comforts under one roof. The Leela Palace Hotel in Bangalore won’t fail to enchant you during a stay. Stay in a room of your choice from an array of 254 well-equipped rooms of The Leela Palace Hotel, Bangalore. All these room are furnished with the latest amenities.
Rest assure of having a comfortable time staying in a room of your choice at The Leela Palace Hotel – Hotel in Bangalore. Beautifully adorned with modern furniture and ethnic décor, rooms of The Leela Palace Hotel are true delight to stay in.

55

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  By BittuGurg... on May 05, 2010

Over the last three years I am on international assignments and travel globally >50% of my time. During 2009, I was to Bangalore once a month for 5-6 days, April - Dec. The biggest mistake I did when I visited Bangalore for the first time was to stay at Leela Palace!!! Since then whichever hotel I stay....I MISS Leela. Each visit to Bangalore, I ended up in Leela Palace, each time counting fingers for the next visit.

A marvel of a Building - fitting for a Palace, tastefully done floors, a myriad of floor marbles, almost an artwork. Comfortable well appointed rooms. You have a Pillow menu even!!! 24 hour house keeping is a blessing. House keeping staff is so courteous and respectful you feel like giving them a hug.

Excellent Spa and Gym, every time I check in, I run to it. I liked the idea of cordless head phones in the Gym, I brought one for myself for my home gym.

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  By RanjithBa... on May 05, 2010

I went to this hotel for a buisiness. This hotel is one of the best hotel in India. I heard that it is a 7 star hotel. When you go inside the hotel you will get a feeling of entering into a Raj Mahal. Very nice ambience. Very well located in the heart of the city. Nice supporting staff.

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  By naughtycn... on Apr 04, 2010

I had made an official stay at Leela Palace, when i was at bangalore last year. Right from airport pickup to first entering he hotel..... the experience was awesome. From outside it looks as if it is a palace and u r entering it.

The place, facilities, staff, room.. everything is too polite and clean and will make u fall in love with it. Even the shopping experience inside Leela was unbelievable.

Food was too good and delicious... both veg and non-veg.

Though it is a bit expensive, but it is situated in the heart of Bangalore city and I would recoomend it to all to go and stay there once.

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  By Birds_net on Apr 04, 2010

I visited this hotel with one of my colleague who came from France.
We both felt it is very good hotel even though it is quite costly. I have visted some good hotels in Europe as well, but "Leela Palace is the excellent hotel I have ever visited".

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  By gobabu on Mar 03, 2010

I stayed here for a business visit but availed the spa facilities too. It was a wonderful experience. They pamper you and treat you well. The comprehensive package was definitely pricey but worth it since they take their own time and make you feel good. No rushing around.

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  By lolopot on Mar 03, 2010

The Leela hotel is one of the best I have stayed in. Every aspect of the hotel, from the pool, spa, rooms and dining, are wonderful. The service is so attentive, you find yourself wanting to be treated this way for the rest of your life. I would return in an instant, for both business and pleasure.

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  By Quinzen on Feb 02, 2010

Hi i stayed in that hotel for three days for a charity event . The hotel was amazing with vast Rooms, Beautiful Furniture and Big LCD's.I had watched all my favorite movies, the hotel was very clean which gave me mental peace and rest. I kept sleeping all day after the event. In the night i Got to taste all my favorite dishes in the restaurant and the Pool was awesome. The staff were very friendly and i had a great holiday trip.

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  By nareshram... on Feb 02, 2010

This was our 3rd time staying at the Leela Palace. It is perfection. Well well worth it to book a room on the 5th floor (the Executive floor) For about $50 you have free breakfast, high tea, cocktails and munchies anything all day. The food is lovely, the service perfect. I always work out a couple hours in the gym, go to the pool for a few and have a massage in the wonderful spa. I have never eaten in the restaurants because the outdoor patio is so romantic we always sit out there and order small plates with drinks. You can order from any of the restaurants' menus to be delivered out there. The Leela Palace will restore you (something you need on an India trip)

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  By goodtrips... on Feb 02, 2010

When I did my booking, my wife looked at the room photos posted on the hotel's web site and said "wow, look at that room - that must be an executive class suite". In fact, it was my room.

Absolutely fabulous! Staff, service, food, amenities, good swimming pool, nice shopping attached to the hotel, pleasant grounds. Fresh fruit in my room daily.

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  By Renaissan... on Feb 02, 2010

though it is at the busy airport road in bangalore,but it offers great comfort anf facilities to its guests. the food here is very nice and the rooms are of excellent quality.

55

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  By dhi89 on Feb 02, 2010

The best thing was my personal chef - Chef Thomas. Man I miss that!

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  By tampaglr2... on Feb 02, 2010

From spacious rooms to a well equipped Business Centre to some good dining there's little to fault the Leela in Bangalore for. The only unfortunate bit is that when the airport moved the Leela is now "at the other end of town" a good 1 and a half hour away from the airport and with traffic around 30 mins away from the city . But that also means that it's closer to Whitefield and all the IT companies!

But with a great scenery within the hotel grounds and a mini shopping mall attached to it there's very little reason to venture outside if you can bring your meetings to you (which I did). During my three days only one person I was meeting declined to come to the Leela and I had to endure traffic both ways to meet him. For the most part I had several meetings over breakfast, lunch or drinks. Interestingly enough there's a coffee house in the mall in case you tire of hotel food. And there's a rather happening club with good music athough a very youngish crowd.

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  By skywords on Feb 02, 2010

very nice hotel and the pepole is really funny and good

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  By IndiraO3 on Feb 02, 2010

The best place that I have ever stayed. It was booked by my company and was primarily for business. It's a 5 star hotel and needless to say, it met all the expectations! It's on the expensive if it's personal expense. Everything from reception, restaurant, room and service was excellent. No defect can every be found in anything!

55

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  By donrafael on Jan 01, 2010

During dewali vacation we had decided to visit Mumbai and Bangalore. We found that Leela hotel is best in Bangalore. The quality of food and staying facility is high class. There is also complimentary usage of the gym and swimming pool facilities which we enjoyed lot .Overall it was the excellent experience to stay at Hotel Leela.

55

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  By MovingAro... on Jan 01, 2010

Excellent hospitality, swimming pool, food, shopping.

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  By amitkrgar... on Jan 01, 2010

I stayed two days in this hotel and the experience was amazing. Starting from the rooms to every details in the hotel was really good. The place was very clean. rooms were very good. amenities all provided. Even the buffet food was really great. All the staff were friendly and responsive to all your details. just wished there were more restaurants in the hotel. they also had complimentary WiFi.
I checked out many hotels before coming here and have to say This place rocks. have recommended the place to many of my colleagues.

55

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  By jay_katar... on Jan 01, 2010

Awesome experience in the hospitality. The entire flora and fauna creates a value return for your time and the spends. I think, in the city bangalore, it has an unique experience of having some quality time with friends; to visit here again and again.

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  By thakurhuk... on Jan 01, 2010

Leela Palace is really good.Excellent and very professional service
Good food, great service and even pick up and drop facility.
Nice arrangement for sight seeing facility.

55

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  By kan2kus on Jan 01, 2010

It’s excellent. Amazing ambiance. one of the best shopping stores in it.

55

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  By ManishKum... on Jan 01, 2010

Great entertainment with Friends... We spend gr8 time there.
Great Facilities for business travelers.

55

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  By KKKrish on Jan 01, 2010

great on every part i see to because they serve a lot then we expect.
mindpumping and marvelous experience

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  By ninja786 on Jan 01, 2010

The Leela Palace is magnificent ..
Really great place and really great service......
One of the best places in the city..
And it looks very grand and beautiful .......... like the name suggests.
Just looking at the place makes you feel good :) ......

55

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  By sujay_000 on Jan 01, 2010

It is a very good place to stay and is located in the mid of the city. They have very good dining as well.

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  By krao_36 on Jan 01, 2010

It was quite a drive because my earlier recall of the hotel was that it was just next to the airport now here I was in the car for more than an hour and I was told that it was not peak traffic time so we were lucky.
However after reaching the hotel it was a visual pleasure the artificial waterfalls gives a soothing effect.I must say security standards are quite high.I had the evening free and didn't want to get out of the hotel hence decided to just walk though the Shopping arcade which is probably best in class almost everything is available.
The beauty parlour is good but not as good as the spa experience.The trip would be incomplete without a tradiditional massage at the spa.I was quite impressed with their cutting-edge business facilities too. Personally I liked to sit at the LIBRARY BAR A throwback to the times of the Raj, this old English lounge is for gentlemen who want to sit amidst dark wood and leather interiors and unwind to their favoured tipple.
Overall excellent experience if you want to indulge...would like to come back for leisure trip.

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  By saagarika on Jan 01, 2010

When it comes to Leela's it goes without saying... that the CLASS has to be there..... the great ambience, excellent service, great dining experience, close to the old airport, preferred for executive visitors and foreign customer stays.
It has has a library too!!
Close to center of city.... MG Road isn't far

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  By vinban on Dec 12, 2009

Stayed in the Royal Lounge area and the bed was so comfortable that I sank into it and did not want to move. Then I went to the bar and it was so lovely in there, Colonial style, and cool, and did not want to leave there. The room was luxurious and the food was great. I will never forget my stay there.

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  By vhanke on Dec 12, 2009

my wife and i had the best experiance at a hotel in India since we have been visiting India for the last five years. Foodwas rich and tasty and the service impecbale. Mr.Yogesh at the front of office really made sure that our stay was most comfortable. My wife had a surprise birthday cake delivered to our room. we shall definalty retun same time next year. see you all soon

55

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  By aftab_moh... on Dec 12, 2009

If you want feel Royal in Bangalore, Leela is the place to go Rooms and restaurants are excellent. Try sunday brunch, its expensive but worth it

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  By castlebea... on Dec 12, 2009

It is one of the best hotels in India. The location on Airport Road was good. The whole hotel building is very imposing. You are treated like a royal family member inside the hotel. It is a great place for fantastic food as well as to shop .It is a worth visit hotel for anybody travelling to Bangalore. But book well in advance to get a room for sure.

55

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  By rahul99 on Dec 12, 2009

I attended a wedding at the Leela Palace, and was blown away by the service and the attention to detail. The hotel is truly a five star experience with something for everyone. The galleria had shops for every kind of need with a cafe on the top floor to relax when you were done. The garden attached to the entrance is also lovely to walk around in (that's where we attended the wedding ceremony). Though its pricey, the rooms are gorgeously done. The location was also great because it was right by the airport, though now the airport has been moved. Still, there are a number of restaurants nearby and the heart of the city is about a 15 minute drive. Great hotel!

55

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  By ashwins00... on Dec 12, 2009

I have stayed in this hotel with my wife.
You are greeted by a liveried door man and led from the colonnaded walk way to the reception.
Attentive staff and you are checked in within seconds!
The room befits the word "Royal". Massive room with period furniture and even the minutest details are well taken care of. Huge bath room with a large tub and a wall seperated WC. ( A good idea) with a bidet in the opposite direction. The fittings in the bath room were fabulous and fit for royalty! Dito with the supplie and linen. ( One of the very few five star hotels where I have seen two bath robes and silk bath slippers are in place)!
The bed was King size and thanks to the upgrade, I have got a room with a view of thier garden - really refreshing and soothing ( I shall gome back to it.)
The in room dining menu is large and dominated by non vegetarian dishes.
The signature " Please the Guest" attiutde of Capt.Nair is evident everywhere, greeting staff, clean and nice environment and service with a smile. The room service was fast and good. However, the quantity, if increased, will draw blessings from the satisfied guests.
The breakfast buffet was Huge by any standard which caters to the pan global guests, European, Oriental, American and Indian Of course, The spread was very lavish with good quality cheeses and ingredients. The live counters oferred you every thing - you just have to ask for it!
The Indian restaurant was very finely decorated and the food quality was outstanding. Hereagain, we could have used a little large portions! I havent tried thier Oriental restaurant. Bar is well decorated and plesant.
The attraction was the Cigar room - perhaps, this is the only hotel which has a large cigar room on the top floor. With great collection of books and antique furniture and limited servive, this is an excellant place to spend some quality time after dinner. Dont miss out on spending some time in this quiet and charming room!
The shopping arcade is large and is a mall by itself, with a cofee day restaurant and numerous shops. Worth checking out!
I can go on writing about this magnificient place - but let me close it with a par about their garden.
This garden which is surrounded by the hotel block is really outstanding, with a small lagoon with a water fall feeding it and small fish and lotus flowers greeting you! Green Lawns with various type of ferns and flowering shrubs, this is a scene to behold and to spend a full sunday lazing around! wish they have placed some lawn chairs here!
Insist for a room with the herbarium ( Garden) view and get ready to enjoy your well earned week end - have a good brunch, relax with a novel you like with I pod belting out the numbers of your choice - this is what I call a royal experience!!

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  By ykamesh on Dec 12, 2009

It was great to stay with my wife with all peace and luxury with so much space. Next day we had lunch with friends and almost felt like inviting people home.

our room had a seperate reception and breakfast lounge , excellent for the price of luxury you pay..

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  By sandeepme... on Dec 12, 2009

code TAIR09
i visited bangalore for a pleasure trip browsed many hotels, found the bookings rates picture of my place to stay etc very easily in tripadvisor, booked a room for 3 days at leela palace, reached there and entered the hotel, woooowww its a real palace and i was treated as a KING,a royal feeling the days i stayed, soo cozy atmosphere,if anyone want to be a king then go ahead for it,seeing is believing. feel free to ask to me about my experience [--]

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  By krvinodra... on Dec 12, 2009

Excellent but cost is a bit high

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  By ravi437 on Dec 12, 2009

Staying at the Leela in Bangalore was a great experience. The hotel is magnificent with wonderful grounds, nicely appointed rooms and a good location near the (old) airport. I particularly liked the traditional Indian sitar music in the lobby during the evening. The service was excellent, with one exception. During two out of three trips to the restaurant for breakfast, when I ordered tea, I got coffee instead. I work out whenever I travel, and the gym/spa is very nice, although in the morning...

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  By arnoldter on Nov 11, 2009

CLEAN
NICE
Best food
WOW just be a king for your stay

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  By borsoaa on Nov 11, 2009

I went there for a ring ceremony of my cousin.. I was so excited to see a new city where I was not been so much and its Bangalore... I reached there on 10th of June 2009 and had a pleasant stay through out 2 days... There services are excellent.. I thought that it would have been so costly but I got surprised when I got to know that this is just 2 Lacks per day for 10 marvelous suits and a reception hall booked for 5 Hours...

A very reasonable yet very quality service they have... Very good and lovely place to stay at...

If I got any other reason to go there I will like to visit this place again...

Thanks for giving me a chance to share my opinions.
Anurag

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  By AnuragBai... on Nov 11, 2009

Outstanding hotel and service. The room was wonderful and the staff is excellent.

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  By iwmiller on Nov 11, 2009

The hotel accommodations were very comfortable. The staff was extraordinarily friendly and professional. The food was very good and of good variety. There's security at the front fountain/circle which actually made me feel quite safe here. If you're coming to Bangalore on a business trip, stay here! Only downside: When I called the desk to troubleshoot the internet, they told me that the charges would be removed from my bill due to the fact I was staying with a preferred customer account. To date, the $100 approx. for 1-week of internet service has not yet been refunded. But I remain hopeful they will do the right thing.

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  By zhree1 on Oct 10, 2009

Very nice amenities. Gave the option when checking out to check out in US currency - very nice touch.

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  By alspi03 on Oct 10, 2009

This is the best hotel I was in while visiting countries. I travel quite often, visit usually hiltons, sherattons, ... and this hotel is far ahead.
Large rooms, very good restaurants (3), nice swimming pool, very big fitness,... in one word : perfect.

55

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  By wimereux on Sep 09, 2009

Most Excellent place !~

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  By rockstark... on Aug 08, 2009

We stayed at this wonderful hotel from 1st of Aug to 4th of Aug 2009. We were travelling through South of India must say this hotel was one of the best we have stayed at. The service was second to none. We booked to stay in the Executive Floor so got picked up by a 7 series BMW, we were met by hotel rep as we arrived he arranged for the baggages to picked and took us straight to the car.
As we arrived we got taken straight to the room and was checked at the comfort of our room.
The Executive Lounge on our floor was amazing, always Shushi, some finger food and drinks available. The breakfast at the executive floor was just amaxing. The staff in the Breakfast room is just the best, curteous, well trained and great at what they do.
Number of restaurants downstairs all serving great food. The buffets are just perfect, don't miss the Sunday Brunch.
The swimming pool and the spa is modern and tranquil.
My advice would be if you are looking to stay at this hotel book into the Executive Floor.
I would have no problem staying at this lovely hotel again.

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  By KavithaMa... on Aug 08, 2009

My company booked me into the Leela for a week-stay for business. What an amazing experience. Our flight got in late and even at that ungodly hour, there were a lot of staff around. Both my co-worker and I was greeted each by a staff. They took us to our room where they then proceeded with the check-in business. All the staff was friendly. Always a smile and a hello wherever I went. Housekeeping comes by 3 times daily. There were always chocolate, fresh fruits, and water in the room. There were also a mini-bar but I never needed to look in there. They provided just about everything. The Leela also housed The Galleria which is a mall as well as several 5-star restaurants. These are pretty expensive though. If you're staying on the 5th floor which housed the Royal Club, you have complimentary breakfast every morning and complimentary nightcap every evening. The bed was heavenly. They even have a pillow menu if you didn't think your pillow was comfortable enough. I liked everything about the Leela, from the service to the elegance. However, I probably would not have book this place if it wasn't paid for by my company as it is pretty expensive. The only con is that it's actually pretty far away from a lot of places. It was a 30 min drive away from where I needed to go to daily.

Though they do accommodate business travelers (and do a good job at it), I would recommend this for family and honeymooners. It's quite romantic.

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  By SiennaVST on Aug 08, 2009

Just returned from a 6 night stay at The Leela which, as always, was excellent (this was my fourth stay). The facilities and staff are superb - the concierge service and drivers in particular were courteous and efficient. The hotel itself is an oasis of calm in the midst of the hustle and chaos of Bangalore.

The hotel is now better value with much lower rates - some of the staff informed me that occupancy is down since flights moved to the new airport, so maybe there is now pressure to lower costs to fill the rooms. Despite this, there are still some areas which are poor value. In a hotel of this calibre and price, it's always disappointing to have to pay a hefty charge for internet access - even more so in the IT capital of India. The other idea would be to emulate some of the best hotels in Dubai which charge in 24 hour blocks for people catching the international flights leaving in the overnight period - at the moment it's necessary to book two half-used days to ensure that a room is available.

The gym is superbly equipped and well run, but on my visit the temperature was far too hot and there were no fans available.

Regardless of this, this hotel remains a firm favourite. It's also reassuring to see extra security in place, no doubt as a consequence of the attacks in Mumbai. There are now airport-style scanners at the main entrance, as well as the usual vehicle checks.

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  By FrogeeLHR on Aug 08, 2009

I stayed at the most desired hotel of Bangalore - Leela, as my company had a conference there. Although I stayed for only one day/night, it was a memorable experience without any doubt.

The leela has a beautiful entrance and a grand lobby/reception area. i could not wait o see the room once I saw that.

I was not surprised to see an equally good room, with all the best facilities available, like LCD TV, Fridge etc.

Room service was top notch, and the food was 5-star quality.

Loved the stay

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  By catchshar... on Aug 08, 2009

I have been to Leela Palace for the first time to attend a Roadshow organised by Australian Higher Education. Its been quite an overwhelming experience as I have expected far less display of hospitality by an Indian Hotel.
I have been to many places in the world but I say the experience you get in Leela Palace is absolutely an unique one and a very relaxing. The service at the hotel is at the top notch with any other five star International Hotel. Food is exquisite .Conference rooms are very placating with beautiful Art and painting.
Overall I would say Leela Place is one among the best in India.

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  By nareshbik... on Aug 08, 2009

The Leela is a great place to stay, a total oasis in the city. The staff are really attentive, the restaurants are really good and the spa is fantastic!

While the room prices are superb for this class of hotel in a big city, you can really run up the bill on items like laundry, which is unreasonably expensive, especially when you know how cheap this generally is in India.

Overall thoguh I would thoroughly recommend this as a great base, for business or for pleasure.

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  By ph1973 on Jul 07, 2009

I've just returned from India and stayed at the Leela palace Banaglore for 2 nights and it was amazing!
We were greeted by the staff as soon as we entered the hotel, they made us feel very welcome. After checking in a member of staff then took our luggage up to our rooms and showed us where everything is.
The room was beautiful, marble bathroom with glass shower huge bath and toilet. We has a Plasma tv on the wall and cd/radio player. We all had a balcony and a wonderful view overlooking the pool and the lush green gardens of the hotel. Not forgetting to mention the beds are huge and very comfortable.
We ate in all of the restaurants and the food was fantastic, we tasted a bit of everything and we couldnt complain about anything. Again the staff are very friendly and they will do anything for you.
We sat in the lounge area and a had a drink which was very relaxing and a good way to end the day.
I would reccomend this hotel to any traveller as it is a perfect hotel.

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  By EnglandGe... on Jul 07, 2009

It was one of the best hotels where I have stayed anytime. The rooms are pricey but the comforts are the best. The restaurants inside the hotels are awesome with good choice of food.
It was truly a royal treat!!

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  By dnambiar on Jun 06, 2009

The Leela is one of the best places I have been too, Excellent ambiance, nice shopping stores, nice coffee shop and don't miss the Japanese Buffet and the Hyderabadi food there.
On the busy ole airport rood and close to the city centre.
Expect that the place is a little expensive, you get quality service for the price you pay.

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  By Bangalore... on Jun 06, 2009

This is one of the most magnificient hotels i have ever lived in!!!
It is sooooooo huge, that its hard to find yourself....
The staff is very friendly, the service provided, i found splendid...
The food was not that great, as i have found in many such hotels, but i think that could be put aside if you see the other facilities....the room is luxurious, and the conference area is really great to hold business meetings in...it has all the facilities you would need....you might find it a little costly, but i think it is certaily worth staying, atleast just once...oh, and the shopping out here is great as well....they have most of the brands , so you are totally set....

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  By aniruddhm... on Jun 06, 2009

If you need a royal treatment in an exotic location, still being in the heart of the city, The Leela is the place to be. One of the amazing architecture and great hospitality with some wonderful cusines.

Rooms are above average and good value for money. It will cost you more than the other nearby hotels but is worth its value.

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  By Vaibhav23... on Jun 06, 2009

A perfect experienceof staying in a palace. No better place in all of south india to give youself a feeling like King. Enjoy the best service which is a perfect example of indian culture. Live the kings life at Leela to beleive in my words.

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  By zaheerkam... on Jun 06, 2009

Located very near the old airport and near all the major business district, no expense has been spared to build this lavish and imposing building.

Huge lobbies, spacious outdoor restaurants and beautiful rooms with everything that one needs for business and pleasure.

The restaurants are many and have varied and excellent cuisine, making it difficult to choose the venue of the evening meal.

The bar is outstanding. Some really great cocktails, on and off the menu.

The spa and gym are exceptional.

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  By ParimalGa... on Jun 06, 2009

It is truly a palace experience! Fantastic restaurants and gardens, impeccable rooms and service. Their staff struggle at times with communicating with foriegn guests, but otherwise it is exceptional.

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  By Expatago on Jun 06, 2009

The hotel is near to all business establishments and verymuch suitable for all who travel on business purpose. The stay is excellent. Reception is very cardial.

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  By Byreddy on Jun 06, 2009

Like a Palace
everything is big and feel like staying in a palace
excellent food in jamavar restaurant

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  By 29SP on Jun 06, 2009

Lushly opulent and green and with some of the finest eating places in bagalore.
leela is a place we stay ay everytime we are in bangalore, its a destination in itself .evrything can be accessed and conducted from there.
Business meets, shopping,client dinner or catching up with friends.
the decco is well written about and stands upto its appreciation

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  By Family74B... on Jun 06, 2009

This was amongst the best experiences for our family. The room was much more than we expected, in terms of size and the quality of furnishings. The bed was inviting and one that we hated to get out of.

The service was out of the world and that means a lot, especially when one considers the high levels of service one is pampered with in India.

Quality of food was good. We were a tad disappointed with the portions as at those prices, one expects much larger portions. Thus we ended up under-ordering.

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  By Travel_Pr... on Jun 06, 2009

This is a wonderful hotel. I have stayed there three times, each time on the club floor, which adds a lot of value to the stay. The staff treats you so well; the service and niceness of the people is terrific and genuine. It is too bad that the airport that used to be 2 k away is now closed; what was a really convenient place is now a rather awful hour-long drive if there is light traffic (a Bangalore rarity) and it has greatly reduced the number of guests. That seems to have caused some almost imperceptible but slightly visible cutbacks in painting and other areas. But the food is wonderful, the service great, gym and spa nice... really, just all good. I like the Leela and the people who work there.

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  By withkidst... on May 05, 2009

Awesome property...a little expensive but by far the best property in bangalore if you can afford it. Excellent restaurants and food

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  By Abhinav79 on May 05, 2009

A stay at the leela was a wedding gift from my friends and it was an amazing stay!! we were greeted with flowers and a bottle of champagne!! the club room was awesome... it had a huge oversized tub and a superb shower!!...
In the evening there was an open bar and snacks at the club level and there was Sushi being served for snacks!!
I think my wife and me will never forget one of the most amazing hotels we have been in!

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  By Ramvish on May 05, 2009

From Nissan Tiena cars to the shopping mall this palace is an epitome of luxury. The lobby itself is so airy that one can spend an entire day admiring and feeling the breeze. The rooms are spacious and so comfortable that one can be sure that for the price you pay you get what you deserve.

The one setback is that the hotel is quite far from Bangalore Airport and also the food could be a disappointment to people who are used to North Indian Cuisine. Excepting for these two things the place is just awesome.

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  By Shreyas24... on May 05, 2009

it goes by its name its a grand palace it is huge beautiful marvellous and worth one go. true paisa vasool

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  By kotakpara... on May 05, 2009

Everything about this hotel is spell bounding. The food, the ambiance, the building, the staff ......everything rocks.

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  By AwesomeMo... on Apr 04, 2009

grand,majestic and breathtaking,the leela palace is s structure which can take ur breadth away at first sight.

situated in the kodihalli area of bangalore,it is fast becoming a star landmark in one of the fastest growing cities in india.well, this should give u an idea of it’s quality.it stands out as one othe trueely elite hotels in the silicon valley and that is saying something,because banngalore has about 35 5 star hotels.

as one enters the gate and into the portico,one is amazed by the truely grand style of architecture based on the mysore palace.is it a delicate shde of pink and stands high with several minarets.
as one enters throgh the huge doors,the sweet smell of fragnance refreshes one’s senses and trely provides a very hospitable welcome.the standout restraunt is the buffey one which has an astounding array of dishes and dlicacies on offer.there is also quality backgroung music,which truely puts u into good spirits.the food is sumptouus to say the least and offers everything from sushis to biryanis!!

the leela palace also has a shopping complex worth a visit.

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  By amdy87700... on Apr 04, 2009

Booked this hotel for a break to follow two weeks visting many places in Rajasthan prior to boarding the Golden Chariot Train.
From the moment you arrive at the Leela you are aware that this is an impressive location. This feeling is continued from the initial reception, the quality of the rooms, the room service, gym and pool facilities together with the bars and eating areas.
However, the overall impression is of a hotel which is MANAGED by professionals. This is what they advertise, supply and what you pay for.
The only downside was that their professionalism highlighted the the lack of skills and management experience during our 7 days on the Golden Chariot.
With hindsight we should have remained at the Leela.

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  By HighburyC... on Apr 04, 2009

Very simply, these people take care of you. Anything and everything is there. Clean plush accomodations. Superb very helpful staff. Case in point - I asked for a 7AM wake up call. Aowke slightly early, showered and went to breakfast. When I returned, the door room was unlocked and the con cierge was waiting there for me - worried that I had overslept or something had happened.

There is a mall attached to the hotel for more dining choices.

Lovely garden in the center of the hotel - pics attached.

J...

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  By mclejc on Apr 04, 2009

We had a brief one night stay at the Leela Palace we were looking for a good 5 star hotel that was centrally located to the airport and a meeting in India the Leela palace was a perfect option for us. I stayed at the hotel while my better half attended a meeting, the room was nice we were upgraded to a suite, and we stayed at club level which i highly suggest.. The common area, pool, gym and restaurants were really great. There is a nice mall attached to the hotel so I wondered around there a little during the day.

I highly recommend this hotel we have stayed at other Kaminski’s and always enjoyed our stays at them.

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  By vactionfo... on Apr 04, 2009

I just love this hotel for everything. there are several pages that I can write about my experiences at this hotel.

I just enjoyed the BMW airport transfer on arrival, the room.

The mattresses are just perfect for a good night sleep. The view from the room was amazing.

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  By NRILondon... on Apr 04, 2009

Excellent property. Luxury rooms and facilities. Very good location. Good food. Shopping complex within the hotel.

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  By Shankarkr... on Apr 04, 2009

Really enjoyed our stay, we were met at the airport by the hotel car, it all ran like clockwork, all the staff were really professional. We booked the room from the night before as we arrived on the London flight at 04.15. We stayed on the club level which was definately worth doing. We tried all the restaurants in the evening except the european one, all were good. The hotel is really stunning, nicely furnished rooms the level of service was excellent (as you would find at the Fourseasons), Pool and Gym were good. Could'nt fault it ,we would definately stay again. We flew down to the Maldives after 2 days, spent 6 days there and flew back for another 2 nights at the Leela before returning to London, much better than going through Dubai.

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  By passeport... on Apr 04, 2009

Brilliant Service

Great rooms and good food

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  By ankitg on Apr 04, 2009

Good place to hold conferences

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  By Bangalore... on Apr 04, 2009

The Leela is a great hotel with excellent service. I highly recommend it for any business travelers.

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  By mrijay1 on Apr 04, 2009

When I visited Bangalore for the first time I was privileged to be booked in the Leela Palace for 14 days. And, even after a years time, I can still say that this was and will probably be the most luxurious hotel stay in my whole life.

The Conservatory Room is very spacy and has a nice ambience. The furniture was in excellent state, and the room was always impeccable clean. My room had a garden view with a balcony, which served as a small little oasis in the all too hectic Bangalore metropolis. A fruit basket, pralines and no less than two newspapers are complimentary and refreshed every day. The quick and friendliy Room Service is available 24 hrs, including alcoholic bererages and a choice of warm meals.

The Breakfast buffet is overwhelming in its variety and of great quality. The food of the other Restaurants is equally excellent and "Western" food, i.e. Beef, is served a la carte.

The Bar is situated on a canopied terrace, which gives it a very decent flair, especially during a nice and warm evening. A great location to hang out after a busy day.

While the Leela Palace is an excellent choice in total, it's a pricy place. The Conservatory Room is about 300 USD per night, Wireless Internet is about 30 USD per day, Breakfast Buffet is about 25 USD. Pricing of other services is comparably upscale.

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  By palzkillm on Mar 03, 2009

Hi,

From ab initio i heard all good things about Leela Palace and When i went to Leela palace in 2006 with my family..the experience we had was awesome and impeccable. The facilities provided by the hotel were admirable.
Overall the wonderful atmosphere and spacious rooms of Leela palace places it in the category of one of the finest hotels in India.

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  By rahulrock... on Nov 11, 2008

This is one of the nicest hotels i have stayed at; i traveled there for a 5 day business trip.

The room was spacious and very comfortable; the staff was welcoming, friendly and made you feel excellent. Food was top class and there is a variety of restaurants on site. The hotel also includes a mall that have pretty much anything you need. Gym and Spa were great. Only complaint is that i was told that the massage i was receiving was from a registered massage therapist (as i am covered by insurance) but later found out they were not so no i was not able to claim it.

i did a city tour by hiring a private driver through the hotel which was an excellent choice. tours the cities landmarks as well as the opportunity to venture to local markets.

I would fully recommend this hotel/palace, you will not be disappointed!

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  By Matty_G81 on Oct 10, 2008

I recently spent 5 days in the Leela Palace and enjoyed it immensely. The staff were friendly but not overbearing. The quality of the rooms and restaurants was what you would expect for a hotel of this class.

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  By CobraBlue on Sep 09, 2008

I've stayed here a number of times over the last 6 years. As usual, the quality of the hotel is top-notch, cleaniness is unbelievable, and service was fantastic. Lots of places to eat, lounge, etc. Business office was great. Concierge bent over backwards to help me package a piece of art for a long trip home. Best of all was that the price was cheaper than ever (proabably from increased competition in the city). At 4am, it took me 45-50 minutes to get to the new airport. Count on about 90 minutes in typical traffic. New airport is great and 1000x better than the old one (that should surely be preserved just to show how far India has come in just a few years).

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  By brian796 on Jul 07, 2008

I stayed at the Leela Palace for four nights on business. The hotel is very comfortable. The hotel room is on par with a typical Hilton and Marriott. The bathroom is well above average, with plenty of room, a separate room for the toilet, and a walk in shower as well as a tub. There was some street noise, but not much that I could hear from the room. Additionally, the blinds did a good job of keeping out daylight. Finding all the right light switches took a bit of exploring, but after finding them, there are no confusing layouts. The room service hotel staff were excellent. I had a bit of trouble with housekeeping as I did not get turndown service one night. The front desk staff was helpful on the whole, although when I inquired about the safes that a sign in the room mentioned, they could not answer my question.
The hotel is about a 30-45 minute ride from the tech parks / campuses on the east side of Bangalore and in non rush hour about an hour from the new airport.
The adjacent mall is a great spot to get some souvenirs for friends and family back home.

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  By jbtexas on Jun 06, 2008

This hotel is aptly named "palace". First class all the way. We stayed on both the club floor and in a standard room. I felt that the standard rooms were excellent, and there was really no need to upgrade, although the complimentary cocktails, hors d'ouvres and breakfast were lovely. The staff, services and facilities are top rate. I had a massage, used the gym and sat by the stunning pool - the best club house sandwhich and fries I have had in a long time. As well, we dined in all of the restuarants, the Indian and Thai/Chinese resturants were fabulous - world class.

If there is a bad room, I didn't see it. The other mjaor competitor as I see it is the Taj hotel in the city. The Taj feels more personal and intimate, while the Leela has a bit more of a big hotel feel. Nonetheless, a great experience.

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  By MJBOnt on Jun 06, 2008

Every staff member is very helpful. Nobody comes across as a suck up, just a with genuine to ensure your stay is enjoyed. Staff members always address you by your name (they must run off and check the computer for each person in the restaurant)

the rooms are large, and comfortable. Cleaned well each day. Shower is very nice.

Concierge desk is very helpful. Hotel cars aren't grossly overpriced compared to city taxis.

The restaurants are all quite good for being in a hotel. (The Sunday brunch in the Oriental Restaurant "Zen" is quite a treat)

All in all a great stay. To be honest I expect this type of service for the rates they charge; but it is nice to see that expectation meet consistently.

PS - If you fly Air France from Bangalore in Biz class, they have a "lounge" on the 5th floor for the day you check in. (makes up for not having one at the airport) Food drinks, and then you're whisked to the Airport, led to the front of the security line, and dropped on your plane. Not a bad deal!!!

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  By jddssc121 on May 05, 2008

This truly is a fantastic hotel. The staff ar friendly, the rooms are spacious, the facilities are first class - but it is all expensive.

I stayed here on business for 12 nights and it really was the most amzing hotel I have ever stayed in. The Conservatory Room was very roomy, the bathroom was elegant, and everything was so clean. The attention to detail was impecable.

Swimming pool was fantastic. The guy would come round and open up the towel for you and bring over a bottle of water. On the Sunday we were there, they brought out frozen grapes on a stick - simple but really refreshing. This was followed by ice cold flannels.

Food was good in all restaurants, but again it was expensive. There is a shopping mall attached to the hotel, but the owners are like vultures when you walk past - prices are expensive, and the experience is just not pleasant.

The bar shuts at 11pm - as it seems to all over India. This is frustrating when working UK time and getting back late to the hotel. There is one 24 hour restuarant which serves a variety of food, al though it becomes limited after midnight. This is also the restaurant for the breakfast buffet, which can also be taken out on the terrace.

Room service is quick and efficient. All staff were very helpful and friendly. Laundry service was fantastic - all items come back like new. Including socks inside cloth bags with a cardboard tag around each pair.

All in all this hotel was very relaxing for when we werent working. It was actually quite hard to leave. That said, you really do pay for it. Everything in the hotel is expensive. If I was paying myself, I would still go back - but probably only for 2 nights!!

I have stayed at the Royal Orchid previously which is just over the road. This was a similar cost per night. They have a slogan which is "Expect More..." My colleague and I concurred - we did expect more...

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  By Westy08 on Apr 04, 2008

Well Bangalore is not a great tourist city but we stayed one day/night at the end of a two week bus tour.

This hotel was five star in every imaginable respect. Fabulous grounds, service, restaurants, rooms, etc.

I have traveled quite a bit, mostly in Europe and North America, and so far, this is definitely my favorite hotel. Granted, it's also the most expensive so far, but my wife and I loved it. Like an oasis of peace and luxury in a big noisy city with terrible traffic.

Peter www.peterkburian.com

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  By PeterBTor... on Mar 03, 2008

Bangalore is not an attractive city. I went there for business; my first time to India and the locals I was visiting said I'd be very comfortable and safe at the Leela. Well that was an understatement. While it is surely a "palace" with a large, beautiful structure, excellent restaurants and very posh rooms, I felt like I was a visiting guest. Every person, cleaning staff, bellmen, concierge, spa staff and my room butler routineloy greeted me with a smile and a "good morning/afternoon/evening, can I help you?" or something similar. And I did not feel smothered. I selected the Leela because I wanted to a health club and found the most heavenly place on earth (for a spa/health club). It is a heavenly place, wonderful spa-- go for the Indian Ayurvedic treatments. My room, one level up from standard, was very comfortable--posh linens, mattress, pillows, fresh fruit, chocolates every day -- attended by a butler who will polish your shoes and attend to your every need. The luxurious breakfast buffet offers western, indian, asian choices. Yoga and pilates classes are offered outside by the fabulous,large pool. The shopping mall adjoining the hotel is full of lovely shops. Try Annochi for western styled clothing & bed linens in beautiful Indian fabrics. Many pashmina stores but be sure to compare prices/quality & haggle -- at least 50% lower than original price. I did well in "The Treasure Mall" on the second floor in a corner. In Bangalore itself, I recommend FabIndia for home linens & Indian cotton clothing and "The Bombay Store" for silver jewelry, arts/crafts and lovely home furnishings. I did not shop for gold or fabrics so I can recommend anything there. Overall, I can't wait to get back to the Leela, especially its spa.

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  By Pat&Georg... on Mar 03, 2008

We stayed at the Leela, Bangalore for two nights in Feb., 2008 and thought it was wonderful .We have traveled quite a bit, and have come to believe that the last nights of a holiday should be spent at a great hotel..for some reason the whole holiday seems to be colored by the experience of the last place we stay. So it was the Leela for our tour of India, and it certainly was a treat.
Our travel agent booked us on the Royal Club floor which is really meant for business travelers .However, as weary tourists we really enjoyed the pampering.The hotel is very beautiful, the food was great, and the staff was wonderful. We found the hospitality industry in India to be every bit as professional as in Europe or America.

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  By benjiCana... on Feb 02, 2008

Have stayed here a couple of times now and it is in my opinion the best hotel in Bangalore.

The rooms in Royal Club are spacious, offering every comfort required for a stay in India and the floor 5 restaurant was very good, especially for breakfast.

The pool is great and the spa also impressive.

A selection of restaurants ensures you can stay here for some time without becoming bored.

The only downsides for me were the early closure of restaurants and bars - by midnight, as often when working late this caused a problem.

And it is incredibly expensive by Indian standards.

One other word of caution, currently it is very close to Bangalore airport, but the new airport is 40-50km out of the city so with Bangalore's traffic problems this hotel may lose some of its current convinience.

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  By DozyAF on Feb 02, 2008

It's a 5 star; therefore, the service and the price. However, the restaurant food as average; yet, a lot more expensive then restaurants in other 4-5 star hotels in BLR. Example: jasmin tea ($10 US), grill salmon and desert ($40 us).

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  By nvomy on Jan 01, 2008

Cant say enough about this place, was simply an incredible stay, stayed for a total of two months on business, and yes, while pricey, you get what you pay for.
the food in the brasserie is amazing, very continental, and gives plenty of choice for someone who found india in general quite tough on the stomach. never had a single problem at this hotel, unlike the ITC Sheraton Windsor..another story..
the spa is lovely, the jacuzzi amazing, and the opportunity to take a wander round the attached shopping centre is a welcome relief to lonely travelling life..
going to blore? then stay here.

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  By pbeart13 on Jan 01, 2008

This was a fantastic hotel, but not being business travellers it was expensive. We spent a few days chilling out and coming to terms with the jet lag before moving on to Sri lanka and it was ideal. Loved our room,the spa, the food, and everything about the hotel. The staff were superb. Someone from the desk came with us to the airport, helped us through security with our many bags, accompanied us to check in, obtained and filled in all the necessary forms for us and made sure that each hand bag had the required lable before departing. The manners of each member of staff that we came into contact with were faultless.
We also took the car into town but were a bit disappointed to be taken to obvious tourist outlets, good though one of them was. Would have liked to have browsed around the real Bangalore.
If you can afford the rates, stay here. It's worth it. A delightful experience.

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  By Uk-lass on Jan 01, 2008

The Leela Palace was absolutely great! From the staff to the food to the amply appointed rooms I found the hotel completely comfortable and lacking in nothing. The Spa treatment I choose was one of a kind and I have had many different Spa services. The staff surpassed themselves to go out of their way to make you feel welcomed and comfortable.

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  By jimmyvChi... on Nov 11, 2007

I stayed here on a business trip in July 2007,

The restaurants were very good and the food was perfect in every way. I even had the fish and prawns with no ill effect.

The room I had was well equipped having just been refurbished (I was the first guest in apparently) It was comfortable and the bed was a delight to sleep in, the bathroom was just beautiful and a joy after a long day in the heat.

I found the staff very helpful and the attention to detail they had in every aspect of their presentation of the hotel was great, from the guy who put rose petals in bowls of water to the drivers of the hotel cars and desk staff.

The hotel is very plush with a shopping centre over three floors which is attached to the hotel. It also has a bar with three ten pin bowling lanes. The spa is well equipped with running machines, x trainers, weight room, and massage area, the steam room and Jacuzzi are worth a visit due to the size of the latter. The spa has separate areas for male and female guests.

I hired a driver from the hotel to drive me round Bangalore and see the main sights and this cost about £15 for four hours, which I thought was good value.

I have to say this was an impressive hotel, the area outside the hotel is a little different with lots of unfinished buildings and a shanty town just 100 meters away and the sight of an old lady washing her clothes on the pavement made me feel a little uncomfortable in the opulence of the Leela Palace.

That said, if you have to stay in Banaglore, then it is the best hotel in the city, I would advise you to end your stay in India here rather than start it, as every other hotel you stay in will not live up to this one.

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  By Mikesul1 on Aug 08, 2007

I stayed in the Leela for 3 Months on business. Also having stayed at the other 2 5star hotels in Bangalore i can categorically say that it is the best hotel in Bangalore. The reason for the high cost is supply an demand. There is high demand for good hotels and not many rooms. If you are going to bangalore on business then location should be your main concern as it takes so long to drive around the city but if your with an hour and a half of the leela this should be the default choice. If you are on holiday there then it would seem a little overpriced at $300 per night. If so look at the sharaton where is it plenty good enough for $100 less

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  By psjohners on Aug 08, 2007

The Leela Palace is everything a 5-start hotel should be. I stayed here for 9 nights on business, so experienced a lot of the hotel.

The experinece starts when you enter, when you are shown personally to your room by a very nice female receptionist. The rooms (expecially in the "new" wing, where I was) are simply wonderful, with lots of space, grand bathroom, nice sitting area and huge flatscreen TV on the wall (not that there are many programs in English, and unfortunately no in-suite movies.)

My room overlooked the pool, which was incredible to look at, as well as swim in and lounge by. You can get ANYTHING brought to your chaise - from coffee or tea to breakfast or lunch.

The restaurents (three) are all excellent, but of course quite overpriced compared to other hotels. The Leela is "THE" place in Bangalore (perhaps besides the Tah West End, where Aerosmith stayed when there for a concert in June).

The grounds are grand, the rooms grand, the gym and spa spotless. Doors are opened for you everywhere, and you are greeted and treated warmly by everyone (unless you are a snob).

There are many tips I could provide about shopping, but perhaps the simplist is that the shops attached to the Leela (and many shops you get taken to by any driver) are generally twice the price of "real" Indian shops. So haggle well. On the street the price for some bangles started at 500 Rs, and was down to 50Rs by the time I walked back to my car (the salesperson following me all the way).

The city is crazy all the time, but definitely get yourself out there and mix and mingle with the real India, that is what is really memorable in the end.

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  By Canada_On... on Jun 06, 2007

This hotel is hands-down the most maganificent hotel I have ever had the pleasure to stay in. The grounds are immaculate, service is fantastic, rooms are beautiful and the sheets were like butter! The hotel bar is really cool. It's a neat old world library with great service. The restaurants are 5 star. Loved it!

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Rating

  By travelsno... on Jun 06, 2007

Have stayed in several Bangalore hotels now - but this is the best one if you can get in (need to book well in advance).

It's stunning - really luxurious; butler service; great food; choice of pillows; US$400 per night. Crazy when one thinks there are people outside the walls living rough.

Choice of pillows? You bet!

"Your room is provided with goose down feather pillows but we offer a choice of pillows for your sleeping comfort and experience.


Try:

* Spelt pillow
* Neck supporting pillow
* Horse hair pillow
* Down special pillow
* Non allergy bolster
* Smoker pillow complete with "anti-smell" treatment
* Standard latex pillow
* Super soft pillow
* Chimera pillow
* Firm pillow
* Contour pillow
* Slim pillow"

Wild. I wonder how many people actually bother to change? Reminds me of the occasions when one goes into a NY deli for a cheese sandwich and then you're confronted with a bewildering choice of breads; cheeses; pickles etc etc etc and then you just choose the first on the list.

Let me tell you about the massage experience I had @ this hotel.

It was a 'Ayurvedic Head, Neck & Shoulder Massage' (cheapest one on the list):

"This massage is performed in a rhythmic motion by a therapist using a special massage oil over the head, neck and shoulders."

I'd not quite prepared myself for the quantity of oil but should have known ...

They insisted on standing over me whilst I took my top off. Then asked me to strip down to my underpants. Gave me a dressing gown then I was escorted to the massge room.

Dim lights ... candles ... new age whale whining ... you know the deal. Then the (male) masseurs asked me to get naked. I questioned him on this (it was billed as a head and shoulder massage only) ... his retort was "there's a lot of oil".

I duly stripped off - then he wrapped this kind of paper sanitary towel round my nether regions, sat me on a stool, and then proceeded to tip a bucket of warm melted butter (ghee) all over me. Was not expecting that -- extremely smelly and itchy. Not very relaxing to be honest. I'll know for next time.

Check this one out - also on the list @ the Leela - and recommended by one of my Indian clients!

NETHRA THARPANAM
In this treatment, a boundary of herbal paste is made around the eyes and warm medicated ghee is gently poured into it and retained. This not only cools the eyes, but strengthens the optic nerve, relieves eye strain and prevents eye disease.

Pouring luke warm melted lurpak on my open eyeballs is not for me to be frank!! Imagine what your eyelashes will be like when it hardens!

Anyway, Leela's pretty cool. Watch out for the aircraft noise.

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  By crippo on Mar 03, 2007

Incredibly overpriced hotel, the true value per night is a least 150.00 USD lower, only stayed one night as it was near the airport for my 0645 flight back to dear old blighty.
The rooms were superb the gnocchi on the menu was the best I have had for a long time.
The beds wrap themselves around you.
I was on the inside of the property and enjoyed a drink on the balcony.
I would stay at again if I could get a rate of less then 300 USD.

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  By Worldwide... on Mar 03, 2007

Do describe this hotel as 'opoulent 'would be to do them an injustice. It is simply superb in every way. Yes, it's not cheap but in this case you really do get what you pay for.

The room was stunning with great lighting detail, plenty of space and a very comfortable bed. You even get a 'pillow menu' should the pillows they have supplied as standard not be to your liking!

In addition to the rooms, and possibly the hotel's best feature was the staff. From maintenance workers to bar staff, reception staff and bell boys, they were all supremely polite and seemed a lot more genuine than staff can sometimes be at hotels in this part of the world. I was travelling on my own and often the problem can be is that when I just want a relaxed chat with the bar staff, the workers cannot adapt themselves to the situation and instead maintain their official facade. This place was different though and the guys working in the bar were all too happy to discuss the forthcoming cricket world cup which made for a very entertaining evening for me.

The spa was also one of the nicest I have visited, again with great staff.

Ok this hotel is not cheap but in a lot of hotels that are above average in price (and particular the larger chains) you wonder where your money is going. In this place - you know.

If I go back to Bangalore I will certainly be visiting this hotel again and it is just a shame this website does not offer the option to award 6 or 7 out of 5!

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  By RobMo on Mar 03, 2007

I had the most fantastic experience in this hotel, I stayed at the "private suite" 5 th floor with private restaurant .
The interiour is of sheer opulance and grandour, I totally loved the room, fantastic beds and the bathroom is stunnig.
The SPA is excellent and do try the ayurveda massages.
Staff was absolutely fantastic (I can only speak for the 5th floor private conciege how went out of their way to organice my rather odd requests)
Do treat youselfs and stay at this stunnig place!

The ambiance is truly splendid. I did not want to leave!

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  By gorgeus1 on Feb 02, 2007

I have stayed in many of the hotels in Bangalore and have to say that the Leela really is the best. The decor is impressive and the service initially a bit shaky is really personal by the time you leave.

Sure, I have stayed at the hotel a number of times now, but it never fails to impress me that all of the key staff greet me by name every time and remember my favourite drink and what I like for breakfast. That is what I call service..... Yes, it is expensive but not exorbitant when comparing to the other hotels in Bangalore

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  By rjb01 on Oct 10, 2006

Hello

This is the best in Bangalore if u have money to cash out. Otherwise stay away. If u don mind spending, then trust me...theres no other place. The Leela has the best in service and facilities i have seen ... they make u feel like a king. The food and the spa is amazing. Enjoy
Mahesh

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  By maccc on Apr 04, 2006

My wife and I's stay at the Leela Palace was really amazing. I am usually very tough on five star hotels because I usually dont think they live up to their reputation, but this one really did.

Everyone gushes about the decor, but I want to hit on the service. Here are a few highlights.

1. We were bumped from our flight at the airport. Not to worry. The driver from the Leela who had been nice enough to walk us all the way to the check-in counter argued our case with the airline, asked to see a supervisor, and eventually after about 45 minutes got us two seats on the same flight just because he did not think it was fair for us to have to wait four extra hours when we had confirmed seats.

2. I told the bellboy that my wife like the flowers we saw in the lobby. When we returned from dinner, someone had filled our room with the same flowers. Needless to say, my wife was pretty impressed.

3. We told the front desk that we were going for a long car trip. They offered us free bottled water, a bottle of sunscreen, and asked for our driver's cell phone number so that they could call and check on us in case we got lost.

All in all, I fully agree that the Leela's service IS off the charts. I highly reccomend it to anyone as the best $300 per night hotel in the world.

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  By charles11... on Dec 12, 2005

The level of service at the Leela is off the charts. I've spent four times the room rate in other countries at exclusive resorts and they couldn't touch the service here. Every base is covered. I did ante up the extra money for a club level room (5th and 6th floors) which gave me access to a separate restaurant, billiards room, and two club lounges; one of which has complimentary drinks and apetizers throughout the day. Perhaps the stay would have been a little different if I weren't on a club level room.

The entire facility is wall to wall, ceiling to floor, marble; except for the massive columns throughout. The room I was in was hardwood flooring which was really nice. Each day they refreshed a tray of chocolates (made in the hotel), fruit, and bottled water.

As a Westerner, I was a bit concerned about brushing my teeth with tap water, but I went for it, and was fine.

This is truly an oasis in an otherwise, relative to Western cities, dirty city in tremendous disrepair. I should also note that although the rest of the city suffered from frequent daily power outages (very short in length), the Leela never skipped a beat.

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  By jvaleski on Aug 08, 2005

I stayed with my husband at the Leela Palace. He was in Bangalore on business, so I stayed by myself pretty much all day. The housekeeping was great, as were the butlers. I loved the full gym. I would use the treadmill daily. I had a wonderful pedicure and also a hot rock massage while I was there also. Both were great! The pool is huge! The attached Leela Galleria Mall is very nice also. You really did not have to venture outside the hotel grounds if you did not want too. All of the hotel staff were very accomodating. The only problem we had was with the wait staff in the Citrus restaurant. They seemed to be arguing between themselves and were not paying attention to us at all! We did complain to the manager. We just never went back after that, and opted instead to order room service. Food was usually delivered within 30 mins. Our room was very nice. Large bathroom and beautiful view of courtyard from our balcony. The only thing I missed was a map of the hotel, since it was soooo big we had to venture thru it to find different restaurants and such. A map would have been helpful. All in all it was truly a 5 star hotel in my book.

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  By LiFrannie on Jul 07, 2005

One of the best hotels in the world. From the moment you step onto the forecourt you are ensconsed in luxury. The lobby is a marble paradise, the rooms are opulent and have the best beds you will ever sleep in your life. My wife and i are planning to go back to bangalore just to stay at the leela for a few days...What a Hotel.

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  By Dr_JRJ on Jul 07, 2005

The Leela Palace is the nicest hotel in India. Our group stayed on the club floor which was fabulous. It had a beautiful lounge with full open, top shelf bar, beautiful snacks and hors d'oeuvres and a private breakfast restaurant. The lobby and grounds are gorgeous and well mentained. The only problem is trying to get a reservation - this hotel is always booked. I'm a five star hotel addict and this one rates right up there.
Don't miss the Indian restuarant Jamovar - the food is wonderful.

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  By elynchkin... on Jul 07, 2005

The Leela is trully a palace. We stayed there only one night. We first got a room with a back street view. I asked for a garden view and they did change our room. We had dinner at the Zen restaurant. The food and service was good. But, the Indian restaurant looked like an experience, wish we had dinned there. Breakfast at the coffee shop was wonderfull. Rooms are great, bathrooms grand. We used the spa. I got the ayurveda treatment. I can't wait to experience that again. It was the best spa treatment ever. They have showers in the treatment rooms. The grounds are so well kept. The entrance is beautifull. visited 3 Countries and 6 cities on this trip. This was my favorite Hotel.

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  By on May 05, 2005

Dieses Hotel ist unglaublich! Bereits an der Zufahrt wurde man von der Polizei gestoppt und mit Hunden und Suchgeräten nach Sprengstoff oder Drogen abgesucht. Die hielten sogar Spiegel unter das Taxi! Dann durften wir reinfahren, vor den Eingang, vor dem ein grosser Springbrunnen steht. Das Empfangskomitee war dann auch filmreif: Das Taxi hielt an, und der erste machte die Tür auf, der zweite holte mein Gepäck aus dem Kofferraum, der dritte stand einfach da, um dazustehen. Einer ging mir voran, dann kam ich, dann der mit dem Gepäck und zum Schluss der andere, der einfach ging. :-) Sie waren überaus höflich.
Die Halle ist bereits ein Palast mit Säulen, Palmen, Bistrotischen, Samt und Seide und Luxus pur, es war atemberaubend schön!
An der Reception ging alles sehr schnell und diskret (d.h. sehr ruhig). Man übergab mir den Zimmerschlüssel, und der erste ging wieder voraus, ich hintendrein, und hinter mir wieder der, der einfach mitging. Der mit dem Gepäck kam später.
Das Zimmer war absolut top, mehr geht nicht, und ich bin einiges gewöhnt. Es gab ein grosses Bad mit separater Dusche, und das Klo war durch eine Tür vom Bad getrennt. Alles war aus Marmor und Messing und wunderschön.
Ich installierte mich also, da klopfte es auch schon. Ob ich was brauche, ob alles in Ordnung sei, ob ich ein Bad nehmen wolle. Hmm ja, das war eine gute Idee.... OK, man käme sofort. ?? Und man kam dann auch: ein junger Mann und eine junge Frau, sie natürlich hinter ihm. Der Mann machte mir die Badezimmertür auf (zwei Flügel, sehr schön!) und hiess das Mädchen, das Wasser in die Wanne einzulassen, was sie auch tat. Er stand daneben und sah zu, hielt den Finger rein, ob's auch die richtige Temperatur hatte, und hiess das Mädchen dann, den Hahn zuzudrehen. OK Miss, bath is ready - und lächelte. Mich hat's fast verscherbelt, so musste ich mir das Lachen verhalten. Sie waren echt süss, aber ich musste ihnen dann doch sagen, dass ich schon allein zurecht käme! OK, ich soll aber klingeln, wenn was bauche! - Na, baden kann ich noch alleine! :-)
Später liess ich mir das Abendessen aufs Zimmer kommen. Das war wieder ein Tanz für sich! Es ging sehr schnell und man klingelte an der Tür. Dann schob sich ein eleganter dunkler Holztisch auf Rädern ins Zimmer, schön mit gestärkter Tischdecke und Silber und Prozellan beladen. Excellent inszeniert! Wo ich denn zu essen gedenke, vor dem Fernseher oder auf der Terrasse? In Anbetracht dessen, dass die Sonne unterging und wohl die Mücken hungrig waren, entschied ich mich für den Fernseher. OK, und schon zauberte der Herr einen Service zutage, der sich gewaschen hatte: Under der Tischdecke hatten sie das Essen warm gehalten, und ich bekam eine Bedienung wie im Restaurant, mit Schöpfen und einschenken und "please have a seat" etc. Oh yes, and please call when you're finished, denn sie wollen gleich abräumen. Da sass ich also in meinem Bademantel (schön kuschelig und bequem) vor dem Fernseher in diesem Palast von Hotel in einem luxuriösen Zimmer mit Sicht auf den Park und speiste (nicht ass) zu Abend von einem eleganten, gediegen gedeckten Tisch. Man kann das vergleichen als hätte ich im Burj al Arab im Bademantel im Restaurant gespeist. Danach klingelte ich, damit sie den Tisch wieder abräumen, und sie kamen innerhalb von 10 Minuten.
Später ging ich noch hinunter ins Einkaufszentrum, das sich im Untergeschoss befindet. Ich war froh, nicht im Bistro draussen gegessen zu haben, denn die Mücken waren tatsächlich hungrig und vor allem fünfmal grösser als bei uns.
Quintessenz: ein absolutes Luxushotel, ein Palast sondergleichen, beste Lage mit schönem Park und Pool und Spitzenservice und Infrastruktur. Sollte ich je wieder nach Bangalore reisen müssen, würde ich nur dort absteigen. Ich kann dieses Hotel fast nicht in Worte fassen, so schön war es, und es hatte alles, was ich mir erträumen konnte.
Bei der Abreise haben sie mich zum Flughafen gefahren - und den Empfangsjungen unten gleich mitgenommen. In Indien ist man nie allein, da wollen alle mit oder schauen oder fragen oder anfassen. Das ist dort so, und ich fand es sehr sympathisch. Der Fahrer hat mich am Flughafen begleitet, bis die Dame der British Airways mich in Empfang genommen hat (Die stellen immer jemanden hin, der ihre Fluggäste abpasst, denn in Indien herrscht Chaos total und sie wollen alle ihre Leute sicher haben, samt Gepäck, das keiner aufmacht und drin herumwühlt). Es war eine unvergessliche Reise, und könnte ich es orchestrieren, würde ich mir ein Projekt in Bagalore schaffen, damit ich wieder ins Leela Palace gehen kann!

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  By Londinium... on Oct 10, 2011

Estuve durante algo más de una semana en el Leela Palace, y quedé encantada, el personal me atendió de maravilla, la limpieza, y el servicio fue impecable. las salas de reuniones eran amplias, le temperatura era ideal, y tienes una galería comercial muy completa sin salir del hotel.
Las zonas verdes, y la piscina son una maravilla, el Spa, y los masajes, son excelentes, es verdad que es un poco caro, pero si tiene sla posibilidad de hacerlo, no lo dudes.

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  By samarian... on Dec 12, 2010

Leela Palace ist wirklich ein Palast mit schönem Garten und Poolbereich. Man kann hier mitten im lauten Bangalore doch abgeschirmt von dem Straßenlärm ein paar ruhige Stunden verbringen. Das Restaurant bietet durchgehend ein Morgen, Mittag oder Abbend Buffet an. Nicht sehr günstig, eher westliche Preise aber alles sehr sehr gut. Insgesamt eine noble Adresse.

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  By buhartman... on Nov 11, 2010

Dieses Leela ist m E. neben dem neuen Leela Hotel in Delhi das beste der Gruppe und bietet wirklich hervorragenden Service. Die Zimmer sind sehr gräumig, hatte Blick in den Garten und sogar einen Balkon. Das ganze Hotel ist sehr detailgetreu gestaltet und das Personal ist sehr aufmerksam.
Das Frühstück ist auch sehr reichhaltig und bietet alles was das Herz begehrt. Das indische Restaurnt ist Weltklasse. Insgesamt ist das Hotel wirklich empfehlenswert und bietet ein tolles Preis- / Leistungsverhältnis.

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  By Bella1106 on Nov 11, 2010

Das Leela Palace gehört sicherlich zu den besten Hotels in Bangalore. Es ist im Kolonial-Stil gehalten, also ziemlich groß, pompös und luxuriös.
Die Zimmer sind geräumig mit seperatem Wohnbereich. Die Badezimmer komplett aus Marmor. Das Personal ist sehr zuvorkommend und lässt keine Wünsche offen.
Es gibt mehrere Restaurants (indisch, asiatisch, internaltional) und eine gemütliche Bar mit bequemen Sesseln und Sofas.

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  By jmaKrefel... on Sep 09, 2010

整个酒店的建筑就像一座宏伟的宫殿。Leela就是。标准间的床超级舒适;每个房间都有一个阳台,阳台上摆放着小桌子和躺椅,早晨和傍晚坐在这里面对满眼的绿色,各式各样的绿色植物郁郁葱葱。卫生间干净,大而深的浴盆感觉舒服极了。尤其值得一提的事迎宾水果和点心,绝对是经过精心准备的,味道好极了。早点的种类丰富,你可以吃到印度当地的餐食也可以吃到西式早餐。比国内的五星级酒店的服务要好。

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  By on Sep 09, 2010

Ein sehr großes Hotel mit großen und _sehr_ luxuriösen Zimmern. Das Personal ist sehr zuvorkommend und freundlich. Man fühlt sich wie ein kleiner Mararaja. Die Außenanlagen sind sehr schön und großzügig und es ist zum Garten hin auch erstaunlich ruhig trotz der sehr zentralen Lage in Bangalore. Wir habe 2 der Restaurants ausprobiert: Sehr gutes Essen aber auch recht teuer. Angeblich laut Forbes Magazine eines der 100 besten Restaurants der Welt... naja so hoch würde ich nicht greifen, aber schon sehr gut! Ich würde auf jeden Fall wieder hier übernachten, wenn ich privat oder beruflich nach Bangalore muss.

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  By Seb_GER on Aug 08, 2010

Ein traumhaftes Hotel, in dem man sich fühlt wie ein Maharadscha. Das Stadthotel ist wie ein indischer Palast gestaltet und bietet eine grüne Oase mitten im belebten Bangalore. Die Zimmer sind großzügig und sehr komfortabel ausgestattet. Es wird ein schöner Wellnessbereich mit authentischen Ayurvedabehandlungen geboten. Der große Außenpool läd zum schwimmen oder einfach nur zum abkühlen ein. Der Service ist nahezu perfekt. Es gibt jeden Tag frische Früchte und Süßigkeiten auf das Zimmer. Benutzte Handtücher und Bademäntel werden umgehend ersetzt. Zwei hervoragende Restaurants runden das Bild ab. Einzig das Auschecken verlief nun bereits zum zweiten Mal sehr mühsam (40 Minuten!).

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  By captain_t... on Jul 07, 2010

Das ist eines der besten Hotels in der Welt.
Umgebung, Service, Qualität. Alles ist outstanding.
Sehr zentral gelegen. Alles was das herz begehrt ist im Umkreis, Geschäfte, Restaurant, Ruhe und ENtspannung. Ein typischer indischer Palast.
Ich war schon mehrmals im Leela. Es ist für mich die erste Adresse. Die Bediensteten sind sehr freundlich, zuvorkommend und doch sehr im Hintergrund tätig. Gleichzeitig ist die Architektur des Gebäudes eine Augenweide. Es ist nicht nur eine Empfehlung, im gegenteil es ist ein muss dort zu wohnen.

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  By ScoobyBie... on Jun 06, 2010

Eine Oase in der mittlerweile längst nicht mehr grünen Gartenstadt auf dem Deccanplateau und seit der Verlegung des Flughafens um einiges ruhiger gelegen. Sehr großzügige öffentliche Bereiche, die wohl größten Zimmer in der Stadt mit einem schönen Balkon und bequemen Sesseln. Aufmerksamer Service und für ein arbeitsfreies Wochenende eine sehr schöne, großzügige Poolanlage in gepflegtem Garten.

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  By EEBWill on Jun 06, 2010

Leela在老机场路上,算是班加罗尔最高档的酒店了,不过不在闹市区,有点偏远。酒店有个几个餐厅都非常高档,人均近千人民币,也有中餐。最喜欢楼下的Oxford书店,在这里买了全套的阿加莎克里斯汀。

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  By on May 05, 2010

Magníficas habitaciones, exuberantes jardines, estupenda piscina y gimnasio y una de las mejores galerías comerciales de la India.
El precio es elevado, pero el hotel y todos sus servicios lo merecen. En el The Leela Palace Kempinski todo esta impecable y hasta el último detalle esta absolutamente cuidado. El resultado es excelente.

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  By VinciBarc... on Nov 11, 2009

wir waren nach 6 wöchigem trip durch indien,der die etwas hochstapelnden bezeichnung "luxury india"hatte,von vielen duchschnittlichen und auch schlechten häusern genervt und kamen am 15.2.2007 für 3 tage ins leela palace....aus unserer sicht das beste hotel von den 30 fivestar hotels,die wir unterwegs gesehen haben und das mit deutlichem abstand....excellenter service bereits beim empfang,late outcheck selbstverständlich ohne aufpreis,wunderbar stimmungsvolle restaurationen und tolles essen,ein schöner garten mit wasserfall und sehr große zimmer und ein frühstück,wie wir es nur im taschenbergpalais oder im adlon.gegessen haben..außerdem gab es gerade angebotswochen,das zimmer kostete mit frühstück 400 dollar...o.k.,nicht gerade ein schnäppchen,aber wenn man die ganze pracht des hauses gesehen hat....sollte uns jemals wieder etwas dorthin führen,dann nie wieder ein anderes hotel...zuvor haben wir nämlich im the park genächtigt,für 500 euro,aber nicht annähernd so gut...siehe kritik

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  By seefahrer on Mar 03, 2007

Easily one of the better properties in Bangalore (but some way to go to become the best)... be it the regally furnished lobby, rooms.. you get the feeling that you are in a palace and the staff do make you feel special as well.

I stayed at the hotel for multiple weeks for a project in Bangalore. We zoned in on the property after trying out couple of other hotels in the area, because of it being centrally located and also because of the high reputation of the property!

The rooms are spacious and have a regal feel to it, carpets, drapes, furniture.. the whole set looks like it has been taken from an elegant palatial room.
The restaurants are amazing, especially the Indian and the oriental one. The service is prompt and the food is really delicious.
Check-in and check out took some time, which is not ideal given the rush for business travelers and can be improved.

The gym was great, but i have seen better ones in other Leela properties. The rooms are well done, but the regal touch means that some of the electronic devices have not kept up with the times. While I was there they did not have a flat screen tv in the rooms and the screen flickered a lot. Definitely something that needs urgent attention.

Overall, on value for money terms, there are some things that can be improved to make it the best property in Bangalore.

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Rating

  By Raghav_Iy... on Nov 11, 2011

Very nice location gives a feeling of staying in a palace without going to Jaipur or other place,very good food at jamavar,one can do lot of things here shopping,swim in one of bangalore's best pool or simply relax at its spa

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  By kunalkhaj... on Nov 11, 2011

Its one of the best and rich hotel in Bangalore. the ambience is like King's palace and there are many such rooms as much as you can pay. You can enjoy the rich in the premices of the hotel. The service is fine. And the food sometime is not upto mark. The quality of the food is great but the taste is not upto the mark.

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  By jr9986 on Nov 11, 2011

The hotel location is very nice. Everything is centrally accessible. If one wants to do shopping than popular M.G Road is just 2 kms away. There are many local markets around the hotel.

Hotel building is a attraction in itself. Hotel building looks like a old palace both from inside and outside. Hotel staff is very friendly and cool. They can speak different languages.

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  By nikhilbeh... on Nov 11, 2011

I stayed in the Leela on business in July 2011. The rooms are big, clean and mine had a nice view over the pool area and city beyond. Room service food was excellent. Never felt relaxed around the staff, although they were friendly but every chat was more like a business discussion. Pool was nice. Restaurants also looked nice but I heard they were very pricey. Hotel were very helpful in arranging transportation around the city.

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Rating

  By AndrewHam... on Nov 11, 2011

I visit Bangalore fairly regularly on business and alternate between The Oberoi and the Leela Palace. This trip it was e turn of the Leela.

The Leela is a magnificent hotel. The rooms are large, airy and comfortable. The bed is great. The drapes black out the room. Bathrooms are large, marble and beautiful, with a big deep bath.

The best service in the hotel in my opinion, is from the room service staff. Order your coffee or tea with your wake up call and it will be there punctually. If like me, you wouldn't normally eat shortbread with your first drink of the day - throw way normal convention and try the delicious biscuits accompanying your drink, so thin and crisp. Pure sugar but absolutely divine. The room service staff are smiley and all round lovely ( where are you from Miss? Australia. You like cricket Miss??!!!!)

The Indian food at Jamavar is very good. Citrus is Ok but just your usual cafe fare. I was disappointed by the pizza but then I subsequently asked myself WHY I was ordering pizza in India so I think I only have myself to blame.

Service at the bar on our last night from our female server was surly but we ate there and were offered not only the bar menu but also that of Jamavar and Citrus.

I didn't have time for the spa this time but I have been before and it is very good.

If you are in Bangalore, this is one of the two best hotels to stay at.

45

Rating

  By JOP1_10 on Oct 10, 2011

The hotel is beautiful and the spa was a great way to unwind after working all day. Everything I ate at the hotel was very delicious and well prepared. The weekend lunch buffet was beautiful and high quality. The drivers for the hotel cars tended to be the nicest guys working there and were very helpful. Wish I could say the same for the concierge desk and the reception desk. They weren't helpful when I wanted to make plans to do some touring around the city (which is really what you'd expect a concierge to do) and the reception desk wouldn't help me out with adjusting my reservation despite me staying there for two weeks. The rooms are huge. Not sure what it was, but I heard some sort of drumming most of the nights through my closed windows though I don't think it was coming from inside the hotel.

Also be prepared to be constantly bombarded by the smell of rose water or some other scent. It gave me a headache to walk into the hotel because the scent was very over powering.

45

Rating

  By berkb123 on Sep 09, 2011

I went here for sunday brunch a couple of weeks ago with some friends who are working in Bangalore at the moment.
First impressions of the hotel are excellent, it's very grand and palatial.
Brunch had a huge choice but to get the best food you had to go round the far side of the cooking station to where there are a selection of items you can have freshly cooked and brought to your table. This includes excellent spiced tenderloin, tiger prawns and mini-burgers.
One disappointment is that they only serve sparkling wine and not Champange, they do offer a wide range of other drinks and cocktails though, so it's not the end of the world, but going the extra mile would be nice.

45

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  By paulwilki... on Sep 09, 2011

Only stayed here one night but was upgraded to a suite. Room was beautiful but it was as far from the elevators as possible. Surprising that in a hotel of this size, only one set of elevators to/from the lobby. 4th flr also had a funny smell but I guess that should not surprise me! Service was overwhelmed in the restaurant for breakfast since there was a convention in progress but the buffet was good and plentiful. All other service was superb! Overall a very nice hotel just a few quirks...

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  By skisnowy on Aug 08, 2011

My experince Leela Palace is like an Illusive Dream, The ambience right from the main porch which is known as Peacock Lounge to the Minitiature Garden added with a beutiful man made Waterfall
transport you to the bygone era of Royalty & Blue Blooded Hospitality Standards.

Well if you are paying around Inr 15000 for a standard Room per Night then you do have the right to ask for the Lap of Luxury. What really defines Luxury in Leela Place bangalore is the Ambience, Decor & Architecture. Everything is so perfect practical as well as bestowed with Royal Feelings. Whats really come out on face is the product so refined which can be compared to the best Hotels in world like Ritz Carlton Paris or Mandarin Oriental HongKong.

The only dampner is the Service Standards which least to say are just Slow & less then even a Average. Firmly Belive that Staff is not looked after well in this Hotel as it can bee seen in there Body Language & Faces which reminds me of them as prisoners in Palace.

The best part of the Hotel is Royal Club which is situated on the 5th 7 6th Floor.
Billiard Room, Exclusive French Restaurant are really up to the standards set up by the Architecture & Ambience. Icing on the Cake is a champagne Room where you can have Worlds few of the most expensive & rare wine Bottles. So i wasn’t surprised when Lunge staff told me entry to it is only through the Invitation from Exexcutive Commitee Employee or a General Manager.

It could have been the finest Hotel in India experince wise if it pull up its socks on service standards.
Reservation is easily available on the net but standard rooms are never advertised on that, Its Adviced to call up Hotel reservation Directly two moth Prior to make reservation as its always Full which at the rate of $500 a room night is really an achievement.

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  By licashok6... on Aug 08, 2011

Stayed here once on business and highly recommended. We normally use the ITC and this in my mind is superior. Robust security and spacious new accommodation coupled with unrivaled cleanliness I would highly recommend this

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  By AlexF76 on Aug 08, 2011

last September i travel to Bangalore for my business meet. i book 2 room one is for me and other one is for my business partner. we both enjoy the trip in a luxury way. first i love the hotel food. in Buffet more than 50 verity. for non veg lovers it is a good treat. the conference hall are so nice and service of the staff are good over all best hotel in this city

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  By hideme_me on Jul 07, 2011

Arriving to this hotel feels like entering into fairy tales of Aladding or other Asian & Persian kingdom. Hotel has massive enrtasses and common areas. Rooms are large and clean. At executive lounge, peacefull resting time is available always after workday. This hotel defenately offers totally different world compared to anything else outside of it's walls in Bangalore.

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  By FinnWithF... on Jul 07, 2011

This is one hotel anyone would love to stay if one is ready to pay the bill.
the hotel is luxurious..
IT is marvellous.
Situated in the city Bangalore this is one such hotel where one feels relaxed and homely

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  By anubhav_k... on Jun 06, 2011

Stayed in the Leela for the first time, the roads leading to Leela is hell, but once you are inside, it is a different world all together. The architecture is unique - as though it is an Indian palace. The best part was the green garden/lawns and also the excellent spread they have for breakfast and lunch. We always had our dinner from outside.
Apart from the at-times slow service, we found everything to our taste. Very, very good choice if you are in Bengaluru.

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  By backpacke... on Jun 06, 2011

You cannot call this a hotel , as it really looks like a palace,conveniently located when the old airport was there , but now i think not many people need to go to that side of city,great rooms, and nice bathrooms, very well maintained, quite expensive of course, has a small shopping are which is nice and a gaming area for kids.

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  By geo075 on Jun 06, 2011

Stayed 4 nights on business as my organisation was running a major event here. We had taken over most of the function rooms, and used the pool area for evening event(s). It's a very good hotel for business, everything works. The setting/gardens are pretty which is a plus as this is a city centre hotel. The outdoor bar/lounge is lovely and it's nice to be able to sit outside - so many hotels are over air-conditioned and don't have outside space. I had a fantastic huge room/suite, amazingly comfortable bed. The service is truly excellent. Staff are very well trained. The service at the poolside however was very slow.

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  By SandieLon... on Jun 06, 2011

It was a pleasure being in Bengaluru, Karnataka around the time when the weather was so pleasant and ravishing. Stay in Leela Palace was a cherry on that cake. I personally loved the architecture and aura they have maintained. Reminded me of Kempinski, Dubai. Its location in the city is central so I did not have any problems in commuting from one place to another. Room service was quick enough to get me whatever I wanted.
Overall it was a time well spent.

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  By Prafsa on Jun 06, 2011

the Leela blore is no doubt a beautiful hotel but .. if ur not staying in th palace wing th walk to th elevator can be a killer ..the rooms are beautiful .. but th room service is really slow .. overall its a great place but make sure u get a room next to th elevators ... !!!
love th sunday brucn at th coffee shop...

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  By Rasy3426 on Feb 02, 2011

Completely fell in love with the hotel and its grandeur. Have stayed earlier at Leela and always love their service and it was no exception. The hotel is like a palace, beautifully built and its green lush gardens just will brighten you up immediately.

stayed for 2 nights, for work and completely loved even the smallest time I got to stay. Its close to the city's liveliest place 100 feet road, Indra nagar.

The room are generously sized n well-decorated. Definitely a gr8 place to stay

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  By flam18 on Feb 02, 2011

Nice Decor.
Warm Welcome from Airport.
good for relaxing.
Food is ok.(Expectations were high)
Not much of a space to walk
Nice designer boteques.
Accessable to active locations in the city.
Bit uncomfortable at the lobby area.

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  By Lovetrave... on Feb 02, 2011

The entire experience of the stay at Leela was good. My client (from Morristown, NJ USA) had a seminar to attend. The restaurant services were good. Staff was friendly and understood the needs. The ambience was excellent and I felt royal during the stay.

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  By koodludea... on Feb 02, 2011

I was there in this hotel for a 1day Business conference with the customers.
Its near to our office and easily accessible by road. Food and wine served was good. Service was excellent. Felt costly but i think thats what they should charge for only 7 star hotel in India.

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  By Anup_5785 on Feb 02, 2011

It was a great experience to have stayed at Leela Bangalore, and from the minute you enter the hotel, it looks like a royal palace. Its beautiful, the aura is ausum. THe rooms are really big size, havent seen rooms like this in many hotel properties, with all services intact, and the view to the garden from the room is really cool too.

All in all I would go back everytime I go back to Banglaore to stay at The Leela.
The Indian restaurant was truly authentic too. Very courteous and smiling staff.

Its great !

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  By arch38 on Nov 11, 2010

This hotel is just awesome. words cant describe the beauty of the hotel. The hotel has one the worlds best art design. I just felt like entering heaven when I entered this hotel. The hotel also has best pools and gym. So i office trip almost became a luxury trip because of this hotel. So don't miss this opportunity..

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  By vimal_may... on Nov 11, 2010

This is surely one of the best hotel to stay and hangout. A royal look with very good ambience gives you the satisfaction.It was a good experience , and location is also good. I would like to come back again.The atmosphere and the decoration of the hotel is awesome, the staff is amazing,great value for money.it has a fountain at the entrance which lights up and resembles the quality.

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  By sagarkrjn on Oct 10, 2010

Leela Palace is an excellent luxury hotel in Bangalore, any was one of my best experiences for a Bangalore hotel. Spacious and clean rooms, along with great customer service. The food in the restaurants is exceptional, and we had tried out Jamavar for food. The location for this hotel is also a big plus, since this is close to the airport. Also, conveniently located close to the center of the city and MG Road.

That being said, the luxury comes with a price tag. For me since this was a Business trip, I could afford it.

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  By ravi_triv... on Sep 09, 2010

I stayed in Leela for about 2 weeks. It is probably one of the most decorated hotel I have seen. The staff is very friendly, however, service level has some room for improvement. It happened twice that I ordered for the dinner table to cleared from my room but nobody came for a long time. Also, on one occasion...the bathroom drainage was blocked.

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  By SDwibedi on Aug 08, 2010

Try the unique South Indian items on the breakfast menu, including coffee prepared and served the special South Indian way. The included breakfast is a la carte in addition to the extensive buffet. But there are variations of the a la carte items that only a local would know about. Ask your server or maitre d’ for advice about additional varieties(of dosas,for example)if you are staying more than a day or two.

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  By tmhasan on Aug 08, 2010

Great place to stay with your freinds or family specially as it has great customer service with excellent rates as well. This was the second time I stayed there........If someone ask me for the best hotel to stay in after hectic journey....I will certainly recommend this.................

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  By aliul on Jul 07, 2010

I think this is the best place to stay in bangalore if looking for comfort and luxuary. whenever i visit bangalore, I want to stay here.

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  By johmodel on Jul 07, 2010

One of the best hotels in whole of karnataka and the restuarant being filled with multicuisine

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  By swat12345... on Jul 07, 2010

Hi,

I stayed in this hotel for 2 days. The hotel room was very spacious and tidy. AC and room service was good. Though the food rates are a little on the higher side (considering the 3 star facility), the quality and taste was amazing

Overall, a good, memorable experience

Cheers

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Rating

  By hemanthck on Jul 07, 2010

this happened last year when we had our usual company quarterly forecast as things were going tough due to rescission still our V.P decided to break free from our work pressure where ? at leela located at old airport road bangalore .the hotel looks like a palace with good shopping center .nice place to hang out with good cocktail and lots of intercontinental food to choose from .good ambience and a very good hotel.cost is a bit concern but being a business trip we didnt have to bother about the bucks.overall we had a gr8 time .

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Rating

  By trek_10 on Jul 07, 2010

I stayed in Leela Palace in the month of Jan and it was a pleasent and peaceful stay for me there..and i liked the food over there and there are many games like Ameeba where u can play bowling..and u can njoy the stay over there..

Mermaid Hotel is close to VYTILLA junction on National Highway 47 Byepass, which is the major interchange between routes to Calicut and the airport to the North, Kottayam and High Ranges to the East, Alleppey and Trivandrum to the South, and Ernakulam to the West.

Every room and suite at the Leela Palace mirrors the royal resplendence befitting a business hotel created for the emperors of the IT world. Deluxe Rooms have work desks, high-speed Internet access, two-line telephones, dataports, 100-channel cable TV, electronic safes, bathroom telephones, and stocked minibars. Extended amenities are found in the Royal Club, Conservatory Room, Royal Premiere Rooms, Turret Suite, Executive Suite, Deluxe Suite, and Presidential Suite.

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  By vishi57 on Jul 07, 2010

It used to be the most conveniently located hotel in Bangalore but the shifting of the irport to Devanahalli has made it lose that advantage. What hasn't changed is the fact that its still a very good hotel. The food, the service and especially the ambience is very good. There are a number of eating options, the grandeur of its entrance and the entrance lobby and the landscape add to the pleasure of visiting the place.

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  By itisjustm... on Jul 07, 2010

I viseted bangalore t attend some conference and my company offered my stay at Leela palace. I had some nice experiences in Leela Palace, the staff has been courteous as ever and the value for money is observed at every step.I am a vegetarian and by mistake i was served a Non Veg dish, and the Restaurant Mngr came to appologize and the entire bill for the evening was bourn by the hotel.

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  By rajsinha on Jul 07, 2010

Apart from food and beverages, everything cost normal than above pricing.

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  By scaryshah on Jun 06, 2010

1. Good place to dine in
2. Beautiful ambience
3. good service & food

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  By mailruchi on Jun 06, 2010

It is luxurious. I really enjoyed my stay at the hotel. The room was nice, clean and comfortable. What's more is it overlooked the lovely garden with walkways at the hotel. The cool part was that the room opened onto a balcony that ran all around and you could go out and walk on that and enjoy the garden view. It really did feel like it was away from it all despite the busy main road just being on the other side of the garden.

The location probably could be the only drawback because it is a considerable distance away from the airport. The food was pretty good and access to the mall just across is quite handy.

I was there for work as well as relaxation. The venue for the conference was great and the bar, conference venue, outdoor dinner venue were all impressive.

If I was going to Bangalore again and had to stay in a hotel, I would definitely pick the Leela.

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  By ravingrep... on Jun 06, 2010

The location is one of the best
The rooms and the decor is excellent
Staff and services can be improved

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  By amitarana... on Jun 06, 2010

IT was realy a very good ecperience .while chosing & then staying in leela hotel.The location was awesome.Its in the city and easly approchable to all part of bangalore green city

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  By Reetesh on Jun 06, 2010

the hotel is very beautiful and very much up to standards (staff/service, cleanliness, location, very comfortable, etc) , but despite the splendid exterior, in my opinion, leela lacks in personality and charm. so spending few nights there felt bit like an unnecessary splurge but I did enjoy my stay.

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  By suvi_tmp on Jun 06, 2010

This was my second trip to the Leela in Bangalore. The service slipped just a tad from my first stay in Feb 2009. Reasons for not rating 5 stars: Last year the hostesses at the Citrus restaurant were stationed outside of the restaurant in the hallway and remembered my name the first day. Not the case this year; I had to wander into the restaurant and wait to be approached and it took a week or so to remember my name. Also, this time when being seated the hostess invariably asked if I would like tea or coffee. This was rarely delivered until I flagged down the waiter / waitress and asked again. Is this a big deal? No. But I reserve 5 stars for hotels that go that extra step.
What is still EXCELLENT:
1) The car service at the hotel is wonderful. I never had to wait more than 2 minutes to be driven to my office. The drivers were polite, knew their way around the city, safe and did not try to get me to call them for other services (I have been offered sight seeing, shopping trips and hookers from drivers at other hotels).
2) The rooms are extremely clean and well appointed.
3) The spa, exercise equipment are top notch. The pool is 25 meters and always clean and clear.
4) The ambiance cannot be equaled in other Bangalore hotels.
5) The front desk staff and concierge are always friendly and eager to help.

I frequently travel to Bangalore and the Leela is the only hotel I book.

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  By Rodeler on Jun 06, 2010

The positives - large rooms, friendly staff, large complex, the bells and whistles.
The negatives - was made to hold for an eternity when requesting an early check-in; the bathroom shower had a small leak; the razor was of really poor quality; the elevators were really far from the room (at least a 2 minute walk!)

Given that this is considered a 5 star+ hotel, I was disappointed with the overall experience, especially as the prices charged are quite high even when compared to other 5 star hotels.

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  By TravelExo... on Jun 06, 2010

Nice, five-star hotel with a few good restaurants, nice grounds and common areas, and a large retail component. Rooms are a little older and stuffy but good size and a new wing recently opened. Spa / health club and pool all very impressive.

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  By goud_mca on Jun 06, 2010

Leela Palace hotel is really good place for all kind of amenities, like shopping, eating at restaurant, Caffee Coffee Day , Play area for bowling , lots of good things..

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  By Chetanr on May 05, 2010

Never been comfortable more in any hotel before. It's expensive though... but the facilites it provide are marvelous. You can join the 24X7 resturant "Citrus" at any time and they are good. Athena the Disc is good but a bit congested....
The shoping area has some classy shops as well. Over all it's a nice place to be...

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  By yanky_y on May 05, 2010

This is just an awesome place to recommend to your clients - to simply sweep them with breathtaking views / comfort.

It has been built in the form of a Palace - so have Palac-ial style ceilings ... amazing interiors.

If you cannot visit Mysore Palace - Visit Leela Palace :)

Only drawback being the Room Size - But I guess thats depends on the Budget :) ... You can go for a larger room :)

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  By pankaj_tr... on May 05, 2010

Hello Friends,

Recently I had been to Leela Palace to celebrate my anniversary with my girlfriend.
The place was so big i could have lost my self there but thanks to the hotel authorities I enjoyed myself to the fullest.
On the ground and first floors they have a coffee shop and some garments shops where we really enjoyed ourselves buyin stuff.
There was a sports bar too were we enjpyed bowling and the beer was fantastic.

Our room was awesome, with internet services and cable connection was good too.
The staff were alwaysa call away.
Food and services were good too.
The bed was very comfortable and the sheets were so smooth that one could fall down asleep.

Bathroom was spacious and in excellent condition with all toiletries.
My stay and experience was one which was befitting a king.

Thanks to you Leela Palace.

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  By DipsyShek... on May 05, 2010

i booked this hotel to stay for three days. nice trip to stay this hotel.

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  By Jayanthki... on May 05, 2010

1. Nice food
2. Good hospitality
3. Nice ambiance
4. Nice locallity
5. Services are really good.

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  By MCPNLK on May 05, 2010

Leela is other term for excellence . I really loved my stay there, everyone where so decent and I felt really cozy and at comfort. The Nissan car service they provide for commuting is awesome.

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  By beautify5 on May 05, 2010

My third visit to the Leela Palace in three years. Consistently above average. Great service. Lots of choices with places to eat at the hotel. Rooms are very nicely appointed, clean and comfortable. Shopping arcade attached to the hotel with many good choices to select from. Would recommend the Leela Palace and hope to return.

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  By MassTrave... on May 05, 2010

I visited hotel Leela palace in Bangalore recently. No doubt the hotel structure itself is very classy. It's like a rare view in Bangalore of a lavish king's palace of Rajasthan. Inside the hotel almost all the services for pleasure are available for instance games like balling and many other games, spa, well maintained swimming pool, branded shops, restaurant etc. Beautiful views like roses in a small pool and decoration of coming festivals makes it look all the more attractive for travelers. Friendly staff and service is other positive point about the hotel. The only and a very big negative point about the hotel Leela palace is HIGH PRICES. Everything is over priced here from restaurant to spa, from rooms to shopping. So overall if you don't care about prices and looking for best place to stay at ..... This is the place for you :)

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  By divyagand... on Mar 03, 2010

Excellent place to camp at B'lore. I liked my stay very much.

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  By emailzapp... on Feb 02, 2010

I had to attend a business meeting in July 2009...and the stay for the same was planned at the Leela Hotel in bangalore...I was given a room at the 6th floor...Arrived in the evening to enjoy the great weather of bangalore...the palace gives you the remenaissance of the ancient times......the staff is very friendly and cooperative....the hotel is very nicely maintained with a lot of greenery and fresh air to breathe in...the bathrooms are awesome....the service of the staff is really gud....the food in the form of buffet mostly coantained more variety of non-vegetarian stuff.....but overall it was a wonderful experience...
A small shopping complex within the hotel gives you the chance of shopping good stuff for your family...

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  By testdata2... on Jan 01, 2010

Its good. food is excellent...

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  By BrijeshLu... on Jan 01, 2010

Place very intresting. When u enter the hotel, u feel that u are entering some heitage place. Ambince of the hotel is very. Food is also up to the mark.

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  By travel4fu... on Jan 01, 2010

This is my third stay at the Leela, things have gone down hill since August 2009. When I first stayed here I would rate it as the best hotel I have stayed in but in the last two trips staff seem to have lost some motivation or the place is understaffed. I think the hotel is struggling in the recession and so perhaps they have had there pay or hours cut.

While still a great hotel with great service it is not what it was and it is expensive

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Rating

  By fish20094... on Jan 01, 2010

The Leela the is best the place to stay in Bangalore. It combines the high standards of the Kempinski chain with incomparable Indian hospitality, making any stay a real pleasure. The property itself is massive, built in the style of a Raj period palace. The location of the hotel, once on the edge of the city, is now very urban, with chaotic traffic just outside the door. Once inside the hotel, however, the craziness of Bangalore fades away.
The hotel is located on Airport Road, but don't be misled. The Leela used to be a short jump to the old airport, which was essentially the airforce landing strip, but with the opening of the new airport on the other side of the city, the Leela is now a good 50 minutes away at the best of times (typically between 10 pm and 7 am), and up to 2.5 hours at peak travel times. As most international flights arrive and depart in the early morning hours, this typically is not an issue, but if you're flying domestically, be warned!
Back to the hotel....the rooms are large, well equipped, and comfortable. The beds are almost too comfortable. Getting up in the morning is an internal battle of "stay in bed/go to meeting" but that being said, the bathroom, with its deep tub and separate shower, is inviting, as is the breakfast spread in the Citrus Restaurant on the ground floor. The breakfast buffet, which caters to numerous culinary and dietary styles, is a good way to start the day, and being able to sit outside and the cool morning air is a real pleasure.
The staff at the hotel are exceptional. Whether it's about getting a suit pressed on arrival at 2 AM, arranging transport, or getting a cup of tea, requests are welcomed with a smile and an inviting nod of the head.
One wobble is perhaps the front desk, which tends to be slow, particularly for check-out. The other is the walking distance from the lobby to some of the rooms. The hotel is vast, and the only time one feels the size of the establishment is in getting to the room, some of which seem to be located at the dead-end of a complex labyrinth. There's not much to do about the hotel's layout, but if you are of limited mobility, please make sure to ask about the walking distance when checking in.
All in all, you can't go wrong with this property, and despite some of the minor drawbacks, the Leela remains the preferred address in Bangalore.

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Rating

  By voyageur... on Dec 12, 2009

leela is a great hotel in bangalore with amazing facilities and good location. I liked it when i went for business. good breakfast and good restaurants for dinner. business centre is good but very expensive.

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  By yk1 on Dec 12, 2009

Had gotan opportunity to stay at this Palace. Had always wondered why this place is called a palace especially while passing it by while going to airport. i have been a regular at the ITC Windsor Manor, but owing to non availability during my visit I had made the decision to stay at this place (even though it was approx 20% more expensive).

But the moment I stepped in this magnificent palace of a hotel, I was wonderstruck and realized why its called a palace. The lobby is actually palatial, the restuarants (especially citrus and jamavar) are royal and they truly justify the price tag, coz they give you the royal treatment. From the bedroom to the bathrooms to the health club everything is royal about this hotel. They also offer amazing soft pillows which is a great treat for the tired souls after the days hard work. Overall i spent a wonderful week here and look forward to re visiting this palace whenever i visitbangalore again.

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Rating

  By Priyank00... on Dec 12, 2009

Being in this hotel, makes you feel you are someone special! the staff is very kind and helpfull always ready to accomodate you!
Even if the staff in the breakfast are sometimes a bit strange and slow the quality of the buffet makes it all! Nice and relax time!

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Rating

  By NathalieB... on Dec 12, 2009

I was at the Leela Palace for a conference. It is a magnificent hotel from both outside and in. It is sprawling and makes you feel pretty royal and a little overwhelmed when you enter it. The entrance and all the rooms that I saw were breathtaking. The conference hall itself was very well done up and clean and nice looking. The staff was attentive and helpful. They could've been more polite, but overall they were very nice. Food was great too. I have been here for a couple of parties as well and enjoyed the atmosphere and food and of course the feeling that you are in a special place.

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Rating

  By skark on Nov 11, 2009

This is a very beautiful hotel with an upmarket galleria attached. It used to be right opposite the airport until the airport shifted.

The foyer is one of the best I have seen. It really looks great. At the Leela you will be hanging with the business elite of Bangalore. Some serious money stays here (not me!).
It is expensive so be prepared for that.

I have stayed here several times in the last couple of years. I visit the Citrus (one of the restaurants) usually once a week.

The bad points are:

1. service in the hotel is patchy. You may have to ring a couple of times to get your room cleaned. The restaurants almost always have great service. Although it is not unknown for the staff at Citrus to go MIA at lunch. The morning staff are excellent.
2. the gym is always ultra humid and quite cramped. The gym does have great lime juice on tap. (the best gym in Bangalore is at the Oakford apartments - world class)
3. some of the rooms are below standard. Poor finishing and sloppy workmanship can be found in some of the cheaper rooms. Weird considering the high standard of the rest of the place! Some of the expensive rooms come with their own butler.
4. check in can be slow but not usually.
5. the price of the car service is a complete ripoff.
6. A SPECIAL NOTE: on our very first visit (some two years ago now) a very weird staff member approached our 3yr child in the foyer. While I was at the reception desk he walked up to my daughter asked her to 'come with me'. When she said no, he told her 'Your daddy doesnt want you, come with me'. I dont want to dwell on this to much but note that we keep a real close watch on our daughter when we are at the Leela. I might also note that the Leela does not see much in the way kids. It is a business hotel mostly.

The good points are:

1. great pool;
2. great Japanese restaurant with excellent service;
3. beautiful hotel;
4. galleria has nice stuff (although it is quite expensive);
5. sauna/jacuzzi/steam room are fantastic;
6. really big towels! also massive soft pillows if you like that sort of thing.
7. sunday champagne buffets are usually considered good value and great food by one and all.
8. still a great location although now 45 minutes from the airport.

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  By lex_loci... on Oct 10, 2009

We had gone for a holiday in Coorg and stayed here for one day before taking our flight back to Mumbai.

The stay was great - and our room on the first floor was superb. At first floor - there is a "common" terrace which connects all first floor rooms. This was great - as we could just come out any time and relax - all within the hotel itself.

The room size and TV + DVD player etc were a boon for both of us. All oin all - a great romantic stay for both of us.

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  By KatoMumba... on Sep 09, 2009

Its a beautiful hotel , its age can be seen in certain parts ot the hotel like the balcony , but general the rooms are comfortable and clean. The old world oppulence and charm can be felt throughout the hotel . Its quite a special hotel and gives one the special feeling. Would recommend for leisure and business. The fusion resturant is good but quite pricey . The buffet spread is also good.

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  By treetop19... on Aug 08, 2009

I attended a wedding over there & was treated with great hospitality. the service is extremely good. Every one gets special attention Its mantained really well,

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  By jain_saa1 on Aug 08, 2009

Stayed here a couple of times on business, and bit the bullet and took the family when we needed to spend a weekend in the city.

Striking property, verging on the kitschy. Definitely pricey, no question - but I generally had good experiences with service.

The rooms I have been in (and I have seen several besides the room I was staying in) were all extra spacious - one of the other reviewers complains about a small room; I really cannot fathom where that room might have been. All well equipped.

Restaurants, spa and other services were excellent; service was always good. Though I personally didn't experience any fall-off or malfunctions requiring unscripted intervention (and I agree, that is what sets great service apart), others in my party did, and when these were brought to management's attention they were speedily rectified.

Used to be really convenient to the old Bangalore airport - which was a real contributor to peace of mind, given the chaotic state of Bangalore's traffic, and the number of horror stories (all true) about flights missed while being stuck in traffic a mile or two short of the airport. The new Bangalore airport is miles away, so that advantage is gone.

In summary, pricey certainly; but service for me was well up to the price.

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  By Non-Red-I... on Jun 06, 2009

It was so exciting to spend my nice time in such glorious place

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  By sanju9 on Jun 06, 2009

The Leela Palace is a six-storied hotel with elegant and spacious rooms and suites. Each room has a balcony over looking the azure pool, lily pond or the lush green garden in the courtyard with a grand Italian marble bathroom with separate walk-in glass shower enclosure. A striking feature of the hotel is its majestic airy porte-cochere at the entrance.

The conference and the banquet rooms at The Leela Palace, Bangalore are ultrafine in all respects with latest audio visual equipments and facilities. The Grand Ballroom, the largest pillar free room in the city can accommodate at least 500 guests. In addition to this, the Royal Ballroom, two boardrooms and the six meeting rooms are designed accordingly for organising other small to large level meetings.

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  By hunkabhic... on Jun 06, 2009

leela is a good hotel. its got a good lounge. the food is really nice. their service is also great

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  By 230884 on Jun 06, 2009

Luxury in true style is Leela Palace Bangalore. Located few minutes from the heart of city, its a place if you want to get pampered.

Awesome food especially the Sundy brunch add to the overall experience. A must stay during your next Bengaluru visit.

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  By Prateek on Jun 06, 2009

My overall experience with the Hotel was very good. My first impression of the hotel was very good. The staff is very curtious. I had been with my friends to enjoy and Leela was the perfect place. Its disc is amazing and is the place to be.

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  By yashrules on Jun 06, 2009

the place, service and ambience are really nice! Truely royal!

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  By meeravelu... on May 05, 2009

Variety of food, royal living style, excellent service, luxurious environment (dining, swimming, club, rooms etc).

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  By experiece... on Apr 04, 2009

Was here for a reunion with friends. this place has a nice coffee shop, nice shopping and nice games as well. But the location of the place on a crowded road is interesting to say the least..

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  By bpbindaas on Apr 04, 2009

Leela requires no introduction to tourists travelling to India. The Leela has established itself in no time in the League of champions and a bit ahead of the pack.

The investment that has gone into this property, the richness of the architecture, the furnishings, the rich flora and fauna, the opulent restaurants, of course the royal lobby......is all a unique experience.

Having stayed in Leela twice in the last two years I would like to share my personal two bits of pluses and minuses-
PLUSES -
1) the Porch - (Which is possible only in Bangalore or perhaps in Goa aka Marriott) - open and spacious, away from the humdrum (which is actually very close) with some very nice seating arrangements, overlooking the lush greens. The dwarfing entry doors on either side for the hotel and the shopping side - FABULOUS,
2) The opening towards the restaurant in the garden - wonderful,
3) Of course - the lavish lobby,
4) the rooms - LARGE (yet not compensating for the 350+USD you have to shell out-just for the night) and lavishly furnished, are a delight in class and taste.
5) the garden in the centre - small but unique and a pleasure to roam around in.
6) the Location - close to the city,(in Bengaluru this point may matter themost actually!!)

Of course, almost everything is perfect - the swimming pool is nice, the service is without a fuss and the attitude is right.

Minuses -
a) Price - way too high. Even if you consider that this is "The Leela" and even if it is "Bengaluru" - yet the price somehow does not fit.
b) Space - for a property of this caliber and this brand - the property is cramped, with very little space and the garden(though very well done) is not what you would expect and is more a good backdrop to the lobby/restaurants etc.. than a green in its own right.

Anyway - surely worth a try...

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  By dreamtrav... on Apr 04, 2009

I stayed 3 nights in Leela Palace during business trip. In general the hotel is really fine and the atmosphere is high standard, also the overall service level is high. Restaurants are very good and gym & pool area also. However, there are few disturbing happenings that might just differentiate the hotel from TRUE 5 star experience. Let me shere those with you: in my last night someone from the hotel staff intruded my room. Luckily I had the safety chain on, but the noise and bang from the chained door was very loud. Not a nice wakeup call at 2.15 in the night! I never got any explanation why this was done because the person left in a hurry. Strange thing which should not happen in a 5 star hotel. Additional bad experience happened while checking out. My preordered transportation to airport was not there and a small mess was ready. Hotel did recover quickly and my trensportation arrived. Anyhow, I feel this should not either happen in a 5 star hotel.

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  By ByAirMail on Mar 03, 2009

I have Been for A Seminar Conducted by the Accenture India Pvt Ltd. for More That 4-5 Times.

The Experience is Excellent.
Awesome Gardens, very Nice Place

And Its A healthy food, Its Not At All Spicy. Average Food

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  By Sunilgate... on Dec 12, 2008

Hi ,
I am varun kumar i have visited to leela palace located in bangalore for a official work. Really excellent place to visit. Nice house keeping and facilities are admiring.
I like the traditional view of the hotel where it looks really a palace.

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  By bevaBanga... on Dec 12, 2008

Stayed at the Leela palace one night for business. Started out quite bad arriving from Frankfurt 01.25 to Bangalore, and believed it should only be a 5 min. trip from the airport to the hotel - unfortunately this is NOT the case, rather it was a 1 hour taxi ride !! For the hotel it is good hotel with friendly and personal staff. Rooms are fully up to 5* standard, with good beds, nice bathroom etc. Coming to Bangalore next time I will for sure pick a hotel with a more convenient location in relation to the international airport.

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  By AlanPP on Nov 11, 2008

We were on our honnymoon on those days so we decided to saty in a hotel which offers luxury as well as good food and we opted for Leela Palace.We had a wonderful experiance with Leela Palace while staying there.The hotel is nera to domestic airport so there is no transport hassales a tall.

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  By indiatime... on Nov 11, 2008

I've stayed for 10 days with Leela for a business trip. The staff has been friendly throughout. They almost missed me at the airport but were pretty apologetic about this.

The room is very clean and neat and a great bathroom. The staff's response had been very prompt and attended to my needs.

There're 3 restaurants with pretty good food, serving some good Indian and Asian cuisines. You may wanna try their seafood buffet (but with a 20000 price tag)

However the price is really getting more and more expensive. From food to transport to internet... They'll charge you in astronomical prices for these services.

I think this is an exceptional hotel with it's services and attention to detail, but the price tag might deter us for a return.

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  By Luis_HK on Nov 11, 2008

Good Hotel with excellent facilities.. Good support from the support staff. Only problem is tha it is far from te airport

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  By prabhutre... on Sep 09, 2008

This is my second stay at the hotel, in 5 years, the hotel is still a beauty when it comes to the lobby and the entrance and garden, the rooms are good, but, all of this comes at an unbelivable price that beats even paris and london hotel prices !!!

and with such a high rate, you have to deal with staff who are eager to help you but somehow you feel they are not fully trained, and missing some essentials , like you get charged for internet while you are at club floor.

if i would come again to banglore, the lela is an option, but I will definetly look for other options where the price/value is much balanced, yes you look for luxury but not for 470 USD/ night for a room.

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  By ohashem1 on Jun 06, 2008

My second stay. First class accomodations, restaurants, & gym with attentive service and very few glitches. Housekeeping, laundry excellent. We love Indian food and Jamavar Restaurant is a world class
standout- nothing like it in Boston, NYC, London, Tokyo, HK. But the food is much richer than what you'd get in an Indian home and can be debilitating after a few days- e.g. lentil soup is drenched in ghee or clarified butter. Also, if you're ordering from the excellent set menus, be aware that if you order "non-veg" you should expect dish after dish of meat and fish. But the waitstaff are terrific and will accomodate any reasonable request, e.g. "hold the ghee," and "surprise
me and mix in some of your favorite vegetarian dishes with my non-veg set menu." Or you might just consider eating vegetarian- after all you're in South India. Speaking of which, the South Indian buffet breakfast at Citrus is outstanding- they rotate specialties each morning. And if you crave western food, order an omelet- they do a good job. Service is very attentive and helpful. The one restaurant I'd skip is Zen (East Asian)- apparently it's under new ownership. Service was great, but the food was mediocre and I got sick 6 hours later, generally a pretty sure sign of food poisoning. There are also occasional reminders you're in a developing country, so keep your sense of humor.

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  By MAVacatio... on Nov 11, 2007

The Leela palace is a wonderful hotel to experience. You are in the lap of luxury. I had my wife along and they didnt charge extra for double occupancy (Many Indian hotels do). However it was quite expensive in the first place.

The hotel is very close to the airport and the main city and is considered the best hotel in Bangalore. I cannot disagree though I personally would rate it 2nd behind the Taj West End.

I gaced a few teeting problems however. The rate presented at check in was much higher that what was agreed during the reservation process. had to argue twice to get it restored back to what it was. Also they had opened a new wing before opening the new set of elevators. So it was a long walk after i got to the floor my room was on.

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  By SiddMoras on Oct 10, 2007

of vanishing money in this exquisite palace of decadance! I am still waiting for the duty manager to contact me regarding some English money that went missing from my room. Only a small amount that I didnt feel was worth putting in the safe, however I have asked the duty manager to contact me regarding its whereabouts - did housekeeping put it away or take it as a tip? Security are looking at the room key activity reports and are getting back to me - that was 5 days ago!

I had reason to complain twice in the Garden Lounge. Western females, for some reason are invisible in this part of the hotel. I rate this hotels decor and appearance easily on par with Dubai - including the prices. Service, staff appearance and etiquette not quite up to Dubai standards.

The 'all you can eat' brunch on Sundays are worth going to for £25, but make sure you book beforehand. The staff are reluctant to provide cocktails so ask and they will provide a list of whats available.

Some parts of the hotel are currently undergoing maintenance cleaning and painting which can be smelt along various corridors. Rooms are lovely but some of them overlook the slum areas of Bangalore. Problem with the aircon - seem to stick at 25 degrees, maintenance were quick to attend to once I complained.

Overall, pleasant stay but expensive.

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  By Hethyheth on May 05, 2007

A very very nice hotel, but they know how to charge!

Everything about the Leela is superb.....the rooms, service, food..everything! But the cost is very steep.

I visited Bangalore on business and enjoyed my stay very much...but one the one thing I didnt like was the inflexibility of the Management team. As I was working to UK time, I was having
"breakfast" at around 12pm My room rate was B&B...but as I was not eating "brekfast" they charged me full rate for "lunch" even though I usually only had egg & toast...with no reduction on my room rate. Shame.

Great hotel, but if I was paying out my own pocket (thank you work!)....I would find somewhere cheaper!

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  By skybluero... on Apr 04, 2007

I stayed at Leela in mid March after getting many positive reviews about the hotel. The hotel doen't disappoint. The rooms are quite spacious and the bathrooms are grand. There is a feel like palace at this hotel. On checking out however, I had a bit of a shock. I was presented with a bill for one night extra than I stayed for. Upon pointing this out to the reception, they promptly gave another bill that was kept ready with the right amount. Short time on hand and the
ambiance that was too nice to ask this suspicious conduct. It left a bad taste in the mouth that a hotel of this calibre would want to extract some unearned money from inadvertant customers.

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  By MumbaiVoy... on Mar 03, 2007

This must rank as one of the nicest hotels I have stayed in, although it is probably more expensive than it merits (the room rates are very high, as are extras like internet access). It is impressively furnished in both the public areas and the bedrooms, and is very very comfortable. The overall level of service and food was very good. If money is not an issue, then stay here and be pampered. It is like an oasis away from the traffic and noise of Bangalore - an escape from the reality of life in the city.

The only reason that this hotel doesn't get five stars from me is that on my last night there, I could hear building work noise, well past midnight. After phoning reception to complain, it stopped, but I'm disappointed that a five star hotel doesn't know how to phase in refurbishment work properly. However, this was the only blemish in what was otherwise a very nice hotel.

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  By Cypsi on Dec 12, 2006

The hotel is luxurious, with very well appointed rooms. Dining options are limited, but excellent quality. What is disappointing in what would otherwise be an unblemished reference, is how completely overpriced this hotel is. Rooms go for $500+ tax, you can negotiate down to $425+ tax. One would expect that with such rates the airport transfer (barely a mile each way) and breakfast (buffet breakfast is now the norm at all leading hotels in India) would be included, but sadly those too have to be negotiated. And after you've stayed there a week and run up a bill of $5000 including food, if you'v forgotten something they will charge you $5 to send your stuff to your next hotel. This really exemplifies being cheap.

Much better value for money is available at Taj West End and LeMeridian.

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  By on Jun 06, 2006

The Leela is a beautiful hotel, the nicest in Bangalore as I was told by locals (the rickshaw drivers also got a kick out of dropping us off there). The building itself, the grounds, restaurants, pool and the rooms are all gorgeous and top notch. The food is good and there's quite a variety for travelers (mostly business) from all over the world.

Service was definitely not 5-star by western standards and not even close by Asian standards. Hotel staff, while very nice, were seemingly incompetent. It took ages to get served in all of the restaurants and a lifetime at the pool despite requesting a menu or placing an order multiple times. The club level concierge referred me to the main lobby concierge for all my inquiries leaving me to wonder what the club level concierge actually does.

Location is near to most of the major companies doing business in Bangalore and about 10 minutes by rickshaw to the MG/Brigade rd area. I highly recommend the autorickshaws over a car - they can scoot though the traffic much more quickly (but there's no AC and you do inhale a bit of exhaust).

Overall it's a great hotel in a very interesting city. Just don't expect stellar anticipating-your-every-need service and you'll have a great time.

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  By matthew.c... on Apr 04, 2006

I recently stayed at the Leela and was quite pleased with the quality of room and service. The quality of the restaurant food was average. Not bad but I did expect better for a five star deluxe. The Zen restaurant had what seemed to be a 30 page menu which got a bit ridiculous. The workout facilities are very good and the grounds and pool area are beautiful although, where the hotel is located, the smell of pollution is clear. There is a galleria attached for which you can do lots of shopping. the room was beautifl - hardwood floors with a full marble bathroom, jacuzzi tub, etc. One problem I found was the room lighting. A couple of nights it went on and off in the middle of the night on its own. I was never able to get the problem fixed and just ended up wearing the night mask I got from the airline on the way down.

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  By Lizbizten... on Feb 02, 2006

The aesthetics, building quality is world class. The food, I must add had some variety, and was good- but surely not top notch. You're better off wandering the city and eating in an independent restaurant such as "The Empire" chain of hotels (if you want some good South Indian food). The ambiance was also excellent.

The deco was designed to near perfection and I bathed in luxury my whole stay there. But alas...

...the service was surely not up to the mark- especially for a place charging INR 20,000+ in India. The service doesn't even come anywhere close to what you'd get in similar establishments in South East Asia. So, people who are world travellers, or Asiatic travellers, for that matter will surely find this element lacking (unless they've improved since I last visited).

I'm not saying that the hotel is bad- it's good- as a matter of fact, it's one of the better ones. As a veteran traveller worldwide, I sincerely feel, though, it's really not worth INR 20,000+. But then again- it's better than the West End, Oberoi (other somewhat comparable places I've stayed at).

In summary, I recommend this Hotel for those coming down to do serious business or some serious R&R after a hectic year, in B'lore and just need a nice, luxurious, cozy atmosphere to unwind and relax. However, world travellers, be warned: The service comes NOWHERE CLOSE to what you'd have seen in similar establishments in South East Asia!!!

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  By Arif_M on Sep 09, 2005

leela is definitely the most visually spectacular hotel in Bangalore. It is also handily located for the airport.

The main problem I have with it however, is the cost !. it runs anywhere from $300-$450 USD per night, even with corporate rates, and on top of this, all the extras (internet access, minibar, etc) are about 20-30% higher than in the other Bangalore hotels.

2 glasses of decent scotch will run you $40 in the hotel bar.

2 weeks can easily run to $7-8000...

Room service is also desperately SLOW. The food is also pretty average.

The Oberoi has better service and food.

Sunday brunch well worth trying - 800 Rupees for all you can eat and as much champagne as you can drink. Service though, as usual, leaves something to be desired.

It does though, have the best hotel pool in Bangalore.

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  By jondav on Jun 06, 2005

Most beautiful hotel ever. All staff were professional and attentive. Try to get a room overlooking the garden. The room had high speed cable connection and competent technical staff who quickly and unobtrusively assisted. Bathroom has a wall-mounted, extensible mirror that lights up and magnifies. The designer took the time to incoporate the use of lighting into the decor. Bed is extremely comfortable and sheets feel nice. Laundry service is reliable. Good selection of bottled water. Invoice at checkout was itemized and easy to read/review. Since it is such a large hotel, the corridors can be extremely long from end to the other. Visitors may want to take a quick moment to visually locate and memorize the number of doors to get to the nearest emergency exit.

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  By on Dec 12, 2004

Beeindruckendes Ambiente, quasi die Replik eines Maharaja-Palastes, große, komfortable Zimmer, freundlicher Service, für indische Verhältnisse nicht ganz billig. Etwas enttäuschend das Restaurant im Innenhof/Garten: Die Speisen waren nicht schlecht, aber auch nichts besonderes, und dafür zu teuer; der Service zeigte sich nicht in der Lage, uns zu erläutern, warum die auf der Karte aufgeführten "Starter" angeblich keine Vorspeise und die "Entrées" (Hauptspeisen) kein Hauptgang sein sollten. Etwas ,strange'!
Der Preis für ein Glas (!) Wein war mit 15,00 € absolut unangemessen.

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  By AuW on Jan 01, 2011

we had booked a pool facing room, but it was changed to the new unit without asking us. we were told that our room has been upgraded. The new unit does not have elevator service to lobby and the exit stairs leads to nowhere. once out on staircase, the way to get back inside is scary. there is no doorknobs on those stairs, you have to insert your finger inside the keyhole to open it. There is no warning sign that the exit stairs has no way back. Also the new unit is several hunder yards away from the main elevator. we had 1 infant and one kid and we had to walk a mile (literally) to get to our room. Stay away if you are offered or upgrade to the new unit.

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  By Venkat86 on Jul 07, 2011

I'd spent 4 nights at this hotel and my company had organised a convention there during these days.

I always rave about Leela hotels in India because the service is always impeccable and the rooms are great for a business stay. This time round, I found discomfort staying and working in this hotel because of the mosquitos buzzing around in the room, ballroom, conference rooms, pool and restaurants. My clients, and myself included, left with bites all over our bodies, which is rather embarrassing for me as the host of the event. I'd highlighted the problem to the hotel, and the answer I got was "Sorry, this time of the year, we have bad mosquito problem." I wonder why they don't do anything about it.

I would recommend for anyone booking Leela to check with the hotel if they will be experiencing this pest problem during your desired time of stay.

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  By Mumbailin... on Jul 07, 2011

I and My wife stayed in Leela Palace for 2 days in May. I believe it was one of the best time i had. The hotel is fantastic with a beautiful garden in the middle of the hotel. There are 3 restaurants in Leela palace. During our stay we had in Jamavar and Citrus. Jamvar is quite expensive to what they serve. But i preferred Citrus. They have one pub also there.

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  By deepakn on Jun 06, 2011

Pros

We had an outstanding stay in the Leela Palace Bangalore!

Hotel: Our room and the hotel facilities were outstanding with modern amenities and very comfortable. Pool area, grounds and lobby were very classy, warm and welcoming.

Staff in General: Walking around the hotel, we frequently ran into hotel staff who went out of their way to make us feel welcome. Concierge staff were very knowledgeable, helpful and friendly. Housekeeping staff did an excellent job of caring for our room. Overall we were treated as valued guests with great respect.

Citrus Staff Special Mention: Provided warm, friendly and the most professional service. They all seem happy in their jobs and passed this on to us in their service. We would like to offer a special accolade to Midhun, the Citrus waiter who provided whose services was excellent and always with a smile. He had a sense of urgency in everything he did. The serving staff in the other hotel restaurants Jammavar and ZEN provided very average service and they could learn something about service from the Citrus team. The one exception was this: We also have to give a special mention to the dinner time manager at Jammavar for his kindness and generosity. He was first class.

Classy Touch: We greatly appreciated the complementary city tour as well as the invite to the Royal Club Patio on the 5th floor for cocktails and appetizers. It was a delightful surprise! Many thanks to the GM Andrew Hendrian and his team for this classy touch!

Improvements - Never received the Leela's survey they promised despite followup.

We had two cases were the hotel tried to palm off on us lessor quality until we complained.

-Front Desk on check-in intercepted us on the way to our room to say that the hotel was full & they has given us a disability enabled room which should not be an inconvenience. We had however made our reservation a month in advance so could not understand this. Discovered that the special shower facilities would not work for my very tall husband. Advised the front desk that the room was not acceptable and they immediately gave us another room. It appeared that the hotel was trying to see if they could get away with assigning a room that was less desirable.

-Dinner at Hotel Restaurant ZEN: this was our 2nd experience with the hotel providing us with a make-shift extra table for our reservation when there were other tables available. We requested another table and were accommodated.

Bathroom Toiletries: It’s wonderful to unpack and setup your toiletries just the way you like them for easy use. Each day housekeeping would rearrange our toiletries and pack some away. Despite requesting that this NOT be done it’s continued most days at one of the frequent housekeeping visits. It appears that communication among the housekeeping team could be improved. It’s important to walk a mile in your guests shoes when providing maid service. The housekeeping staff are wonderful and do a great job outside of this one item.

Telephone Guest Services: When we called guest services, the staff frequently could not understand what we were requesting. They also often tried to answer without fully listening to what we were saying. We frequently were forward to multiple extensions and ended up in an endless loop. Telephone services in the hotel need considerable improvement.

Hotel Renovation on our 2nd Floor: I appreciate and respect the hotel’s effort to renovate and improve their room. We smelled turpentine and paint on our floor from the room renovation. This was hard on our allergies and sinuses BUT only when we walked by.

Hope you find this helpful.

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  By Californi... on Apr 04, 2011

have been staying at the Leehla a few times over the recent years.....and the trend is really worrying...use to be an excellent hotel and now is getting really average...service is really relaxing, refreshment and some paint are required all over the place, details are disappearing, it is clear that management is prioritizing margin at the cost of service and investment. Still a good choice for Bangalore but following the path of the Indian Colonial Empire. Pls dont let this place go down!

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  By Pasing87 on Mar 03, 2011

I've now stayed at the Leela in Bagalore several times and every time there has been something wrong. The thing that most commonly happens is that they take me to a room that has twin beds when my reservation clearly confirms a King. To be fair they have always rectified this, but this is usually after much to-ing and fro-ing between different rooms.

The wait staff are very friendly but never write anything down so often something is forgotton and also evrything takes so long!!

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  By HannahMum... on Oct 10, 2010

If Disney World had an Indian themed hotel, this would be what they would build. When you first arrive, the hotel strikes you with its over-the-top entry way. A huge area decorated with mogul denitformed arches. The theme carries through the all the public spaces with high ceiling areas and great indian styled sitting and dining areas. It is all very theme-parkish, but very nicely and tastefully done.

The rooms are very large and well appointed in a continuation of the Indian theme. The furniture is heavy and there is lots of gold and marble. A place, to be honest, in which Tony Soprano would feel at home. That said, the rooms are very comfortable and well appointed and the bed is very comfortable.

That is where Disney ends and India begins. I stayed in the "new" wing which is only a few years old. The paint was peeling from the ceiling and bubbling on the walls. The desk lamp did not work (this was quickly addressed) and hearing on the phone was difficult with all the static (even calling within the hotel). Lastly, the service areas were always open to the halls which completely cut out any sense of luxury. There was a access door right outside my room that was left open all the time and inside were employee lunches.

The hotel employees with which I interacted were pleasant and helpful, as long as you did not ask them to do anything. In the restaurant, Citrus, we waited 20 minutes for water after asking several times. At breakfast, I asked for decaffeinated coffee and was served regular, twice. Lastly, we had to ask 6 times for the check. This is not 5 star service.

All in all, if you are looking for the fantasy "indian" experience and are not concerned about top notch service, this is an excellent choice. It is very beautiful and well appointed and your children will love the atmosphere. If you are looking for the best luxury with impeccable service, you can find better elsewhere for the same price.

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  By 2W3 on Oct 10, 2010

You'll rarely see a more beautiful, dramatic and generally amazing physical structure. Many of the rooms are genuinely spectacular. However, after staying here at least 10 times, I've reached the conclusion that I won't put up with the attitude and $10 bowls of rice. I suspect they hold the perception that being the best hotel in Bangalore, and visually, they're right, means they don't have to try as hard as their competition. For my money, that doesn't fly especially when their prices are astronomically high. No doubt many of their staff are terrific, a particular doorman comes to mind as an example of excellence. However, unfortunately some people in very public positions, some of the front desk staff for example, do a lousy job of even faking friendliness. The bottom line for me is that if I'm going to spend $300-500 a night, I'm not going to put up with indifference or snark. To me, the Leela in Bangalore falls well short in the service category thanks to a small but highly visible minority of staff. Oh, and Leela, 450 rupees for RICE in the Asian restaurant is outrageous in any country. You might think you're making out like bandits but your nickle and diming pricing policy has cost you at least 30 nights of my patronage over the last year.

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  By GuyWhoTra... on Mar 03, 2010

Leela is a comfortable place to stay.

I had a business meeting with my clients from US. Of course, when clients comes to India, it is mandatory to make them happy. Accomodation should be the best.

Leela was a comfortable place. Accomodation was kind of okay. But costly!!!.

Their restaurant is okay. You will find lot of varieties over there. Front office is good. Room service is also good.

You can go with Leela, if someone else is paying for you (hopefully your company..)

Great place to stay..

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  By Sobin on Jan 01, 2010

I have stayed off and on at the Leela for years. This time, I was suprised. The hotel still retains an excellent restuarant, the rooms are well appointed, but showing some age but the staff seems either newer or perhaps more impersonal. I had to call a few times to get things, check in and check out took too long and room service took a long long time. Overall great rooms. Indian hotels have steadily started pricing themselves into the stratosphere but have failed to maintain the service you expect for $300.00 plus a night. Perhaps a sign of times.

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  By rammenon on Jan 01, 2010

This hotel is beautiful and I almost want to give it a 5 star rating just on beauty alone but there were a couple of problems.
#1) when we arrived in our room I noticed the balcony doorknob was broken. When I opened the door the knob fell off in my hand. We were unable to close or lock the door at that point and we called maintenence. A guy came came to fix it. He said he would need to drill new holes in the door and it would be about an hour and half . My husband and I were getting ready to go to a wedding and we asked him to come back the next day at 10AM. The only thing the tech did was use drill one screw through both doors to keep it closed. He never arrived the next day to fix it properly or put a door knob back on it. My husband called twice to get someone to come back and he even went down to the front desk. Guess what? No one ever came back. We slept with the balcony door slightly open the next night.
#2) I did get food poisoning here on my very first meal. I am American so I expect this to an extent, but still not fun. Several other people from the wedding were also feeling the effects. The next day, the hotel sent a Dr. to my room. It costs 750rupees and he gave me some medicine that helped alot.
#3) Called to ask for a knife to cut some fruit and it never came. We only called once.

Here were some good points:
#1)Great service for the most part (despite the issue with the door and the knife never coming, for most requests, a staff member was there immediatly.
#2)Staff were friendly
#3)Spa treatements were nice and spa is very upscale.
#4) I have already mentioned the beauty of the hotel and it is truly a regal experience.
#5) There are intresting things to see right out side of the hotel. My husband and I walked around the area and enjoyed a dinner at Pizza Hut one night. (I ate very little at the hotel after getting sick the first time out of fear of it returning.)

35

Rating

  By CCC1979 on Nov 11, 2009

grand,majestic and breathtaking,the leela palace is s structure which can take ur breadth away at first sight.

situated in the kodihalli area of bangalore,it is fast becoming a star landmark in one of the fastest growing cities in india.well, this should give u an idea of it’s quality.it stands out as one othe trueely elite hotels in the silicon valley and that is saying something,because banngalore has about 35 5 star hotels.

as one enters the gate and into the portico,one is amazed by the truely grand style of architecture based on the mysore palace.is it a delicate shde of pink and stands high with several minarets.
as one enters throgh the huge doors,the sweet smell of fragnance refreshes one’s senses and trely provides a very hospitable welcome.the standout restraunt is the buffey one which has an astounding array of dishes and dlicacies on offer.there is also quality backgroung music,which truely puts u into good spirits.the food is sumptouus to say the least and offers everything from sushis to biryanis!!

the leela palace also has a shopping complex worth a visit.

35

Rating

  By johncenab... on Dec 12, 2008

Was it worth the 7 star rating it has?? I am not sure. we went for our honeymoon and the room was very expensive. All we got for that price was generous supply of towels and toilet accessories. the room was spacious but not so great when compared to the price. the worst thing is that when you open the window, it overloks the slums- How cool!!! So since then we haven't been to that "PALACE".

35

Rating

  By araoCardi... on Nov 11, 2008

The leela is a nice place and on bangalore standards is first class. I have to tell you though, for the money you can do better. It cost me close to $600 a night and i stayed on the top floor. The leela tries to make money off you any chance they can from obscene internet charges, car charges, food, laundry etc.

If it is your first time in India and money is no cost, it is okay. I would prefer to stay at the Royal Orchid ( accross the street) which is just as nice in Western Standards and 1/2 the price.

The place just didn't do it for me at $600 a night. At $300 a night I would say go for it.
PS.
I have stayed there 3 times and all 3 times it just didn't excite me.

I hear word of a Marriott/Ritz coming to town, if they do I would stay there. As for the service the Leela has a lot of people working, but at any hotel in Bangalore the people are very friendly. Indian natives are just very kind and helpful people so you will be fine where ever you go

35

Rating

  By Travelor7... on Sep 09, 2008

What a shame. The rooms and all the common areas are impeccable. It is an amazing retreat from the hustle and bustle of Bangalore.

The service however is totally awful. Whilst not shy about charging ridiculous prices, you should expect to receive something different to what you ordered. Additionally you should expect to make the same request about 3 or 4 times before it's actually taken care of.

The wastage in the hotel is also quite sickening. Every morning we encountered the same issues. We would order one piece of toast or one egg, and receive multiple quantities of what we ordered. When we pointed this out to the waiters they were indifferent about it, and told us not to worry if we wasted it. We got quite agitated at this. There are thousands of people within a mile of the hotel who don't have enough to eat, yet the staff cannot understand why guests may feel uncomfortable about wasting food. When we questioned the restaurant manager about what is done with the leftover/ excess food from the buffets, we found out that it is simply disposed of. Surely it should be their public duty to distribute this to the needy just outside their walls.

The restaurants are very mediocre, and ridiculously expensive. When you can have a far better meal at any of the better restaurants in Bangalore for a third of the price, you would expect the hotel restaurants to serve something exceptional. Instead the food is poor. I would stay away from the hotel restaurants.

On the one hand I loved the hotel; the rooms, cleanliness, pool etc, but overall you definitely feel you are being ripped off in return for terrible service and mediocre food. I think the only reason they are able to get away with these shortcomings is the fact that 90% of the guests are business travellers on expenses. But it's still no excuse for a hotel that has a reputation for being the best in the city.

35

Rating

  By fishandch... on Jul 07, 2007

3ème séjour dans cet hôtel qui a des tarifs élevés : 300 euros la nuit et beaucoup de choses laissent à désirer
- oubli de nous envoyer une voiture à l'aéroport comme spécifié dans notre réservation
- attribution d'une chambre qui sentait mauvais (humidité dedans et les égouts avec la fenêtre ouverte)
- oubli de réserver la voiture pour aller au bureau le matin et surtout pour en revenir le soir (2 heures d'attente !)
- facturation erronée par rapport au tarif internet (preuve imprimée) mais plus de 15 minutes avant de récupérer la bonne facture
- essai de nous imposer un autre client dans notre voiture retour pour l'aéroport (prépayé au prix fort et je pense également pour l'autre client)
Points positifs
- après réclamation : déménagement à la 3 ème nuit (!) dans une chambre refaite à neuf (à spécifier pour votre réservation)
- petit déjeuner très varié avec un service irréprochable

35

Rating

  By linknoe on Aug 08, 2011

Trés bon hotel, mais tarifs excessifs pour l'Inde. Pour un tel tarif, la perfection serait de mise, mais ce n'est pas le cas ( Le couloirs sont bruyant ... )

35

Rating

  By on Nov 11, 2007

Room very beautiful but electricity issues caused lights on and off for an hour. Only got moved after complaining. Bed sheets in new room were damp. I asked for sheets to be changed but the new ones were damp too. Had a poor night's sleep as a result. Room service got the order wrong and insisted on serving meal in the room without lights. They refused to bring up fresh food to new room, basically giving cold dishes from before. Only light point was great service at airport, where staff retrieved a lost item for me very efficiently and courteously.

25

Rating

  By arthurlsb... on Oct 10, 2011

I have stayed many times at the Leela Palace. I found the quality deteriorating.. On my last stay, I was asked to move for 2 days in my weeklong stay to a different room, because the rate was not applicable to those two days!. On one previous stay, wanted to take a shower after landing in B'Lore after a 17hrs fllight. As I opened the water in the shower, the shower head fell on me. One evening returning to the room, found that the room was not cleaned. I have had many excellent stays in the past few years at Leela, but this has turned me off. Some of the staff had been excellent . Some were Ok. I visit Bangalore for a week once a month from US , From this month on, I will be trying a new hotel in Bangalore. Sorry, Leela you lost me.

25

Rating

  By mafcon on Jun 06, 2011

What I mean by the title of the review is that it looks great until you look carefully. If you are only here for a few days you may be impressed. The longer you stay the more weird things you will find.

There are many glowing reviews of this place and it is very lovely. Those reviews are the "Good", this review will include the "Bad and the Ugly" as well. I'm sad to say that after all of the glowing reviews I read of the place that I was quite displeased to stay here.

The lobby is filled with pigeons, watch out or you will get splattered. They are everywhere.

Staff are very friendly and helpful. There are far too many though. The hotel is over priced. Breakfast is $890 rupees for idlis and a coffee. I was told that it was buffet and it didn't matter that I only ordered tea and idlis. I guess if you are here for American food you might be happy. Better price for breakfast is over in the Leela Galleria at the Italian coffee shop. This is just on the other side of the lobby on the same grounds as the hotel.

Internet and laundry were very expensive. You can buy new clothing on Commercial Street for the same price. $80 rupees to wash and dry a pair or socks.

Bed itself was soft and the blackout curtains do a great job of keeping the light out. Garden is well kept. There is what sounds like an air-raid siren at 3:30 am, then 6:55, then 7 am, then 9 am. It goes on throughout the day. Something to do with the air force base.

Car service is $3500 rupees for 4 hours, you can get a rickshaw for much less. Just read up on rickshaws in the city threads for more info on how to haggle. You can go to Commercial Street for a reasonable $100 rupees (if the meter is on you'll get a better price than that.)

I think the big issue is that for most people staying here it is their company that is paying for the hotel stay. If you are paying out of your own pocket, don't stay here. You can get much more bang for your buck elsewhere.

Female travellers, be wary of the single men in the hotel. I don't mean that they're not married, I mean that they're not with a spouse.

Would I stay here again, no, only if I absolutely had to and I would not be happy about going back to this place. I had quite a few problems with this hotel.

To all travellers to any country and any lodging: It doesn't matter where you go, with the number of people moving around in different countries you need to understand how to look for bedbugs. These creatures have nothing to do with how clean the place is, they are opportunistic.

25

Rating

  By Lederfrau on Feb 02, 2011

The reason the Leela gets the praise it does is because the architecture and design of the property make it an oasis in the dirty, overcrowded, and polluted city of Bangalore. It is a nice retreat but not at the cost of the poor service for the price that you pay and the food that you get when you could stay at new hotel such as the ITC gardenia or the Ritz that will be opening up. I have been staying in bangalore for 8 months near the Leela and have a pool and gym membership that I paid around $300 a month for. There were unfortunatly no other options so the Leela jacked up it's price. My girlfriend came for two weeks and I tried to get a subsidized rate for a pass since I was a member and they wanted to charge me $200. Another time I brought a friend with me and they charged $20. The hot tub is not hot, the steam room is moldy, along with the dated weights. For what they provide in service you would pay maybe $70-$80 for in the states. They have a monopoly and way overcharge. But with new properties like the ITC gardenia popping up they will need to change their ways or they will lose a lot of business, rightfully so. The pool is beautiful but it takes a half an hour to get a menu, an hour for the food to come, then another 2 hours to get the bill. I've seen people complain on many weekends at the slow service. When you do get your bill it's priced as if you're at a luxury resort in Hawaii or the Maldives, this is Bangalore, I can go out the front door and get a paretha for 30 rupees ( like 75 cents). This hotel has so much potential if they could get their customer service together and bend over backwards for their customers by realizing the exuberant prices they charge demands high quality service. Even though 90% of the people staying there come with huge business expense accounts because they think "offshoring" is the next big thing, ppl are now realizing offshoring is old news and aren't willing to pay for their ex pats to stay at such an overpriced spot.

25

Rating

  By Albindiad... on Sep 09, 2010

I attended a training program and utilized the hotel's group facilities. Several in our group complained about the hotel's ventilation and general cleanliness - some becoming ill with colds and allergy related symptoms during the stay. Combined with poor service and attention to detail, I really could not wait to leave the property. Rooms were very damp and the air conditioning did not work well. This was true in my room, the hallways, and the conference rooms. The hotel is very expensive and not worth the money. We were located near to our work location but otherwise it would not have been a hotel I would stay in again for any reason. The staff are many but very unorganized. Everyone says "Yes Sir" to every request then nothing happens. I did complain to the front desk staff once and they were useless. Evidently the hotel used to be a good place to stay but has gone downhill since it is not longer near the international airport and has suffered a decline in business use. The hotel drivers also are very reckless (I fly a jet and I'm used to fast driving but the Leela drivers are unsafe and it was actually scary - even for a pilot!) and managed to take us the long way around at times - when we complained and the drivers realized we knew the area they would make up some excuse about traffic problems. Bangalore traffic is an issue but the route they took us was totally illogical. I'm not sure how they charge, but beware of using the hotel car service. The gym facility is nice and the only good thing I can think of about the hotel. I would never stay here with my family or children either - not a good place for a family for a number of reasons related so cleanliness, safety, and security.

25

Rating

  By usafairjo... on Nov 11, 2009

The Leela is a grand luxurious hotel. However the service provided by the Front desk and Reservations desk was terrible. I booked my stay through American Express and received my usual corporate rate. Upon arriving I found there was cheaper rate available for an upgraded room. I asked the front desk to change my rate and my room upon my arrival, however they were not able switch me and advised they would consult with reservations and get back to me...they never did. I followed up the next day and got the same story. Finally on the third day I spoke with reservations and they agreed to honor my request and retro my charges. Upon my checkout I was told they did not honor or agree to refund the charges for the first three days...I had to barter with this hotel like they were an every day street vendor...they finally submitted, but after much frustration. After considering this for a few days I decided to cancel my future reservations with them in September. I called them directly to cancel and spoke with the reservations desk again and they advised me they would not be able to cancel my reservation and I had to call American Express to do that...I told the representative, that was the precise reason I no longer wanted to stay at the Leela and canceled through American Express. If I every have the choice in the future I will choose not to stay at the Leela again.

25

Rating

  By tbruceau on Aug 08, 2009

I have stayed at the Leela about a dozen times in the past few years. No more for me. The service has become rude and not helpful. The staff is often argumentative when issues arise (broken bathroom fixture, loud music late at night, charged for items on Bill I did not get). The Leela was once a good hotel, but it has become arrogant and no longer cares for its guests.

I now stay at the Oberoi, which is much nicer.

25

Rating

  By blueman2 on Feb 02, 2008

I was quite excited to be staying in the Leela having had high expectations based on traveller reviews and hotel websites, but following my recent stay, I know I won't be staying there again. Stating the obvious, it is overpriced, but the service does not match the price.

I arrived to check-in at 22:00 only to be told that my rooom was not ready and that I would have to wait 20 mins - you're having a laugh, I thought given my arrival time. After some "'discussion", they agreed to upgrade me to a room that was ready. I can't fault the room - it was lovely - large, excellent bathroom and well equiped (although I had to ask for an ironing board).

The restaurants are OK, although one night I booked (via concierge) to go to the Indian restaurant, but for some reason when I arrived at the restaurant, they hadn't got my booking, so I had to wait 20 mins (sounds familar!) for a table to come free. In the bar one evening, I asked for a glass of red wine, assuming they would give me a glass of house Indian red wine. The wine they actually gave me was off, so I returned it and asked what it was. They had given me a glass of Chianti at 3 times the price of the Indian red wine which they should not have done without asking me.

As I think a fellow traveller reported, when you check-out, make sure you scrutinize the bill. There were several items on there that were not mine. Instead of saying "sorry madam, we'll remove them" we had a half hour diabtribe whilst they checked and re-checked that they were not mine.

Basically, the staff at this place just have rupee signs in their eyes and the management must train them to do anything to extort more money from you.

25

Rating

  By meg987 on May 05, 2007

I have been coming to the Leela for 4 years and never particularly satisfied. The best thing about it is the beds, which are supremely comfortable. The gym is also the best gym of the majors in Bangalore - however......

I used to pay about $100/night and now the room rate is over $400. This is more than I pay for outstanding hotels in NYC. So expectations are high - and the Leela misses the mark by a long shot. It's not horrible, but it's never great, and it leaves a sour taste in your mouth to get that kind of bill at the end. The service is subpar. The food throughout the hotel is far too expensive, and the rooms and hallways seem to have a permanent musty old damp carpet smell.

Other hotels have surpassed the Leela while it sat happily in its prime spot. I now stay at another hotel chain in B'lore which understands service.

25

Rating

  By twoworlds on Dec 12, 2006

The Leela is a bit of a Disneyland palace- over the top and kitschy. But the rates they charge are really over the top. USD 400 for a room... the other thing is that they are building a new wing and that construction goes on ALL NIGHT. we were with a large group of business travellers and most of us endede up changing rooms at least once. The pool side of the hotel suffers most from this all night building noise. So what was happening is that all new arrivals were put into the noisy side of the hotel. after a night they would complain and moved to rooms on the quiet side, rooms that had been vacated that day by departing guest. which means that the noisy rooms were then free again and would be given to new arrivals... you have been warned. insist on a quiet room when you check in.

I also think it is greedy to charge an extra 20 USD per day for internet access on top of the room rate...

and taking a hotel taxi is even worse- a trip with a hotel car costs 1500 INR, whereas an auto rikshaw would charge 40 INR for the same distance... so support the rickshaw drivers and use them. it will be faster too as they can zip through traffic.

I was also upset that the hotel would not let me return by Rickshaw as they don;t allow them on the premises- even if you are the guest and pay $400 a night for teh privilige of stayinbg there.

25

Rating

  By MTL1969 on Jul 07, 2006

Après plusieurs visites dans cet hotel : si le lieu est agréable , chambre, jardin , etc , le service n'est pas digne d'un hotel de ce prix: temps pour obtenir quoique ce soit dans un restaurant ou au bar , meme dans les secteurs VIP
Impossibilité d'avoir une facture correspondant à l'engagement ( l'hotel essaie de facon continue de facturer plus et ce n'est qu'après avoir été agressif que l'on finit pas faire respecter l'engagement ) Honteux.
Les restaurants sont moyens mais de facon coherentes nuls en service.
Hotel à éviter dommage car le site est agréable

25

Rating

  By artze on Sep 09, 2011

I had stayed with Leela Palace Bangalore 3rd week of October 2011 and i am their Conoisseur Club Member. This is supposed to be one of the best hotels in India until the experience. Very nice rooms, friendly staff, world class food and beverages but the worst safety precautions in place. We were playing with our Kid in the kids area next to their Jamavar restaurant and we had our belongings on the couch. Within minutes our bag disappears. We ran to the security but the response that i had was the slowest. We had identified a person who was along with us in the kids area and the security did not even have handsets to communicate to all exits. The senior security officer was busy explaining how the thief might have escaped indicating the loop holes in their security process.
THE WORST THING IS THEY DO NOT HAVE A SINGLE CCTV CAMERA ANWHERE IN THE LOBBY LEVEL and what was concerning was the Security of the kids area without basic level security systems. What happens if anything happens to a kid playing around, not even a single camera to show the incident or identify anyone. THIS IS MOST CONCERNING that a 5 star did not even think about the basic security precautions.

15

Rating

  By oxygen_pr... on Oct 10, 2011

Citrus

It was a special occasion for me and my family so I thought of treating my family with a nice buffet lunch at The Leela Palace, CITRUS restaurant. Well, it is a five star hotel! you see! And though I know it will pinch my pocket, I made this expensive choice for my family (just like what many of us do).

Looking back I do regret making this choice. I could have gone to other 5 star hotels. For the record we went on 24th Sep 2011. No hard feelings Citrus staff (if you do bother reading reviews) this review is just to make you aware of how much you SUCK! And how much you need to improve your food, your service and now your reputation (as I will tell everyone in my corporate world about your disgusting service unless I get some assurance from your exec management). I also plan to email this to your leadership team & and I’ll find out who gives you these 5 stars and keep them posted. You should be 0 for this restaurant.

Couple of things: Firstly, for the record the the price you charge for buffet/person Rs 1230/- and not to mention mineral water bottle 140 rs/litre ()


Your restaurant has the worst Ambiance and Service. Hotel outside looks great. But not the restaurant. You have placed tables very far from the buffet area and every time you have to take a long walk to refill your food that too with a heavy plate. There was this AC circuit or some wire sticking out of the ceiling. Glasses were not cleaned properly. It was noticeable and very odd for a five star hotel. The way you have organized your food is pathetic. You mixed up Veg and Non Veg food and the labels were not clear or not there. MY VEGETARIAN FRIENDS, PLEASE! THIS IS NOT A PLACE FOR YOU. You may end up eating non-veg. I saw many people were confused (may be citrus is trying to save food by confusing guests?) and some people were using the same serving spoon for both veg and non veg. I saw it!! Trust me!!

Next the SERVICE IS WORST ! It’s a buffet I know but even for buffet you need spoons, you need water, you need to refill food, assist guess, SMILE and serve them. THIS IS THE WORST SERVICE I SAW. I’ve been to many 5 star hotels. You don’t even tell your guests where the rotis are! you don’t even come to the table to ask. WHAT SHOULD I DO WITH SABJI, eat the plate?? I requested for rotis, by the time they get it, my dish was ice cold. Every time I had to call the waiter (quite a surprise for a 5 star (0 no star according me).

And btw another worst thing (there are many worsts here) YOU DON’T EVEN REFILL THE FOOD WHEN ITS OVER  come on! This is least expected in a hotel forget about how many stars u have. I was waiting like a beggar for the food to be refilled. So embarrassing! Same thing in your desert section. When I came with a plate to try some desserts, at 3.20 there were all finished. When I asked the server he said its closing time so we wont refill. I mean what the hell….!!! You still had sometime. I could not believe this was a 5 star. MY friend wanted to have a sugarless desert since he was diabetic, this server tells him its closed on the face. So sick! And very cheap! ANYWAY.. I dint want to make a scene. So my friends, THIS IS MY REVIEW. WELL, I dint let these things spoil my special occasion and we all had a good time. But I thought I should share this with you all, as we all earn our money doing hard work and you should and YOU DESERVE TO GET THE BEST VALUE BACK. Take care.

15

Rating

  By adventure... on Sep 09, 2011

Probably the worst dining experience I have ever had and that too at a place which claims to have the best - Citrus @ Leela Palace Bangalore !!!

We were a group of 12 people who went to have a great meal at Citrus on 8th January late in the evening - (An important occasion of Celebration for all of us). We decided to wind up our get-together at this restaurant and expected to have a great time. But things turned sour from the very beginning.
1) No one to greet and seat
2) The order taker could not suggest anything or took the initiative to inform us that the meal we ordered were served in miniscule quantity and one portion would be hardly enough for one person.
3) 1. hour 12 minutes was the waiting time for the order to be served !!!! Upon several reminders, the waiter informed that there is only ONE CHEF in the kitchen and they have 5 tables to serve ( That too one of our group member went all the way to ask the waiter )!!! Do they call themselves Five star ??
4) All this while of impatient waiting NOT EVEN A SINGLE SOUL just passed by the table and informed us that the order might get delayed. One manager looking person (Dressed in Blue Blazer) was just staring at some decorations which the maintenance guys were putting up for the next day's brunch buffet. Even the waiter did not pass by the table and inform us that our order will get delayed for such an obnoxious time. No apologies what so ever. We were totally ignored !!!!! (Ignoring at FIVE STAR levels !!!!)
5) Water was served while we arrived and NOT A SINGLE DROP was served during our long wait. Again the same need to be reminded several times.
6) I was totally taken aback to see the minutest portion I must have ever seen in a Five star hotel when the order arrived at the table after a good 1. hour plus waiting time. This added to the group's frustration and one of our friends wanted to speak to the manager about the most pathetic attendance and service we have received. The gentleman who was clad in the Blue Blazer ( Claimed to have worked with the Leela hotels for many years. Don't know what he must have learned about customer service ?? ) appeared and had a terrible attitude. Instead of listening to our problem or empathizing the delay he started arguing with the group and started justifying the delay instead of taking the situation to control !!! I believe a 1 hour plus waiting time is normal for a South Indian Order of Dosa's, Paranthas and Appams ??? RIDICULOUS !!!
7) Even after the order was served after such a long wait, some of the items were totally forgotten and have to be reminded again. Realizing that the same would also take another considerable time of wait most of the members of the group have decided to skip their dinners and wind up for the day !!!!! What a grand finale to our memorable occasion !!!
8) We were totally put off by this arrogant attitude by the staff especially the manager and our expectations turned totally bitter.
9) No comments cards were offered to us so that we could express our dis-satisfation on this entire episode.
10) We were presented with the hefty bill and all of us wanted to just get out of this hell after having FULLY PAID the bill for such a ridiculous and sub-standard service !!!

WILL NEVER AGAIN RECOMMEND ANYONE to DINE AT CITRUS.

15

Rating

  By AJose012 on Jan 01, 2011

I wouldn't recommend this hotel as they dont understand the meaning of customer service. There seems to be lot of lip service and people bowing in front of you all the time but they dont really understand the concept of customer service. I was very upset to see a charge of over $300 dollars on my bill for making a 40 minutes US call from the room telephone. When I talked to the cashier and her manager, they failed to appease me.
When I pay top dollars, I expect and demand total satisfaction as I have experienced in other 4-star+ international hotels.

15

Rating

  By themonk on Jul 07, 2010

I attended a wedding at the Leela Palace, and was blown away by the service and the attention to detail. The hotel is truly a five star experience with something for everyone. The galleria had shops for every kind of need with a cafe on the top floor to relax when you were done. The garden attached to the entrance is also lovely to walk around in (that's where we attended the wedding ceremony). Though its pricey, the rooms are gorgeously done. The location was also great because it was right by the airport, though now the airport has been moved. Still, there are a number of restaurants nearby and the heart of the city is about a 15 minute drive. Great hotel!

15

Rating

  By travelpas... on Dec 12, 2009

If you need to experience and just see what would be the worst service ever in the world you gotta stay here. The service staff here are either like dumb animals who just shake their head for every damn thing and do nothing about it OR blatantly rude. Seriously, this is hair-pulling out material. I will not go into every detail of my experience here because it is too hard to relive. I just hope that my review will warn people enough to keep away from this place

15

Rating

  By Singapore... on Nov 11, 2009

I have stayed at the Leela Palace Bangalore three times since 2007 prior to this trip. My previous experiences were very positive. Obviously I was very pleased with Leela Bangalore having gone back to the property repeatedly. However, in 2.5 years, things have gown downhill dramatically as will be explained below.

I have just completed a 2 month business trip to Bangalore and stayed at two Oberoi properties as well as The Leela Palace – Bangalore. I spent the first month this trip at The Leela Palace – Bangalore but should have checked out after the first night.

Upon arrival, my friend and I were checked into room 411 in the new wing of the hotel. The entire 4th floor of this new wing had a terrible smell – but, having just arrived at 4:00 AM after a 10 hour flight from Europe we were too tired to really complain as we just wanted to get checked into the room and get some rest. It is hard to describe how miserable this room’s smell and cold/damp temperature made both of us feel – the room not just damp, but literally wet. Again, we tried to brush this off thinking we must just be tired and overly sensitive from the long flight. However, we could not sleep as the sheets were actually so damp to the touch they were limp – the fabric on the headboard was crinkled from humidity – and there was no way to get warm in the room as there was not heat. It was like we were in a cold mausoleum – but we had not idea as to the real cause of the problem which we would later find out.

The next day, I contacted management and asked to be moved to another room – thinking something was just wrong with this particular room. I received an email from the General Manager of the hotel apologizing for the condition of the room. He said he had personally visited the room and admitted they were having some AC related problems and that the matter was being addressed with the Director of Engineering to ensure it does not happen in the future.

We were moved to a room on the Club Level on the 5th floor of the same new wing. While the smell was not as overwhelming, there was still a damp and uncomfortable feeling about this floor. Since we were departing for Agra and not going to actually occupy the room for a few days, we decided to go about our business having complained enough, hoping to get “used” to the dampness of the room.

As an aside, while dealing with the actual room problems, service as far as general housecleaning and replenishment of towels was also a problem, but again given how busy I was did not have the time or initiative to complain further. For example, I would leave the room for dinner and stop by the club floor desk to ask that the towels be replaced, only to return to the room two hours later with the same wet towels in the room on the floor where we had left them. There are employees at every turn in this hotel, but very few know how to handle a guest complaint or request – they simply say “yes sir” and then nothing is done – very frustrating.

After staying a couple of days, we left our belongings in the new 5th floor room while going to Agra. My friend developed a sore throat soon after leaving the Leela Palace and because very sick with allergy type symptoms. We attributed this again to the flying and long travel. After returning to the Leela from Agra where we stayed at the fabulous Oberoi Amarvilas, we arrived to find our clothes that had been left in the room smelling of mildew and also very damp. Within a day of returning to the room at the Leela, I also became ill with a constant cough and sore throat. I was perfectly fine until we arrived at Leela.

After a couple more days of misery, my friend left India to return home to the U.S., and as I had arranged two double beds for our initial stay, I had a new reservation at the Leela Palace for a king-sized bed. The “butler” called to say my new room was just a couple doors down and was ready any time I wanted to move. Well, to say I was shocked when I walked in this new room would be an understatement. The room smelled 100x worse than the first room on the 4th floor that was wet. I knew immediately something was terribly wrong and could not just sit by anymore and be told that “the weather in Bangalore is very humid this time of year”. I pulled back the computer desk where the smell was overpowering and discovered a horrible mold and mildew situation actually growing out of the electrical sockets and up the wall. It made me sick to my stomach just to look at. I continued to investigate with the “butler” present and found the draperies and walls were absolutely infested and permeated with disgusting mold and mildew. I pointed this out and immediately the butler tried to actually convince me that this is “normal” and “not a problem”. I was amazed. This was the guy that I had known for over 2 years at the Leela and who I had tipped $100 for his birthday that week – actually going out of my way as a business executive to be cordial and nice to employees because I had been a frequent guest there. Yet, there I am standing sick with a terrible cold and sore throat due to mold and mildew infestation and this guy is actually arguing with me that the condition of the room was acceptable and “not a problem”. I insisted that the General Manager be called and he appeared in my room within 30 minutes. He said he was surprised to see the condition of the room. After touching the mold he said he would not shake my hand because it was not healthy to do that with the mold on his hand and he went to the bathroom to wash his hands.

Pics are attached of what I am describing, although pictures cannot truly show the condition of the rooms and the Leela Palace in general. I was moved to a room in the old wing of the hotel and although better from a dampness, mold, and mildew problem, the smell that is present in the new wing as a result of water damage into the walls has permeated both entire guest wings, old and new – and seemingly is also in the air conditioning system. As readers may know, mold and mildew is extremely destructive. The Leela Palace, in my opinion, is truly a health hazard.

Soon after the incidents as described above, I noticed the entire 5th floor of the new wing being shut down and workers applying caulk and waterproofing on the exterior of the hotel. My new room in the new wing overlooked the old wing, so I could tell something definitely was up as a result of my complaints.

As previously alluded to, service has also gone downhill at The Leela Palace – Bangalore. Employees are a dime a dozen but no one knows what to do when problems occur. Employees are obviously affected by the slowdown in business, as the hotel has experienced very low occupancy according to many hotel staff members. This used to be “the” place to stay in Bangalore, but the luster has quickly faded and the hotel is not anywhere near the 5-star property it once was. To add insult to injury, this is probably the hotel farthest away from the new international airport whereas before it was the closest, enjoying extremely high occupancy and associated high rates given the proximity to the old airport.

Having stayed here many times, I can see the tremendous decline in overall service and associated problems with maintenance due to the opening of a new wing at a time when business is in the pits. Very poor construction quality standards seemingly have allowed significant water damage from the roof of the hotel into the walls, floors, and rooms below. I don’t envy the General Manager’s position at this point – it must be a very difficult job indeed given the overwhelming problems at Leela.

On a bright note, I finally gave up and moved to the Oberoi Bangalore for a few weeks which was stellar. This is a smaller property and one in which maintenance standards are superior – no evidence of any economic impact as the hotel is as fine in every way as it was when I first stayed at Oberoi Bangalore in 2007. A separate review will be provided about this property as well.

I hope this review is helpful. I have tried to be as factual and accurate as possible. I have recommended The Leela Palace – Bangalore in the past so I wanted to update my review and provide as much current information as possible. I would not want anyone to experience the type of accommodations and service I experienced recently at this property.

Finally, when I informed the hotel that I had made other arrangements at Oberoi for the remaining four weeks of my time in Bangalore, and not being able to negotiate a comparable rate with The Leela (I was willing to stay in the old wing out of sheer convenience of not having to switch hotels, but the rate the Leela was offering for a suite was not comparable to what the Oberoi was offering), the Front Desk rooms manager added final insult to injury by saying as I was leaving that the hotel had done me a favor by upgrading me to a Royal Club room so in fact I should be grateful for this given the long-stay rate I was paying for a normal Deluxe room. After all I had experienced to the point of getting sick and having been extremely patient with management, I thought it extremely unprofessional and downright tacky for this employee to insinuate that The Leela Palace had done me any favors, especially given the fact that the hotel was like a morgue at time with no guests around and very low occupancy. Give me a break. This was the straw that finally broke the camel’s back. No amount of pleading from the General Manager would have caused me to change my mind about departing this mildew and mold infested property once the room’s manager had thrown up in my face that the hotel had provided me with an upgrade.

So long, Leela Palace – Bangalore. Bangalore has many new upcoming properties underway as well as many 5-star existing properties for any traveler to put up with the type of experience I describe above for even one day, must less for four weeks. I will never again be back to this property. They can clean to the end of time but will never see my business again.

15

Rating

  By ATLTravel... on Oct 10, 2009

I checked in on a Sunday afternoon (25-01-2009) there was not a single soul in sight at the lobby except for the front desk executives in their boring and faded uniforms. stayed at this hotel for a day as you may have allready read my review of the leela mumbai let me tell you my stay at their bangalore property was no different. The hotel is beginning to look dated and tired which is surprising considering that this hotel began operations in 2002 agreed the hotel is spacious, airy and some parts of the hotel are lush complete with high ceilings, spacious lobby, shopping arcade, restaurants etc but for some reason it still is uninspiring and insipid i mean if you wanted to look at a magnificent palace wouldn't you go see the mysore palace or better some palace in rajasthan ? and what makes this place even more bland is the so called art pieces and antique stuff which by the way is from rajasthan again how many times have we seen such stuff at some random art exhibition,a heritage sale at either safina plaza or palace grounds? infact i will tell you how i got to know about the so called art work which is part of the architecture and interiors of this hotel once i was at this annual furniture exhibition at palace grounds bangalore which happens every year so anyways at one of the stalls i remember seeing some art pieces and after interacting with the man who was in-charge of the store told me they do similar work for the leela’s which was basically coating the frames and some of the other furniture etc with material that was gold in colour to replicate some of the stuff at some palaces.

My deluxe room again looked tired and uninspiring and was perfectly complimented by boring and uninspiring furniture and accessories in the room part of which was an outdated T.V ( CRT monitors) should I also mention I had trouble with wifi I could hardly connect to the internet as the connection was intermitant . There was no hot water in the bathroom and when I mentioned this to front desk I was told that there is a problem and that hot water would be available only after 7 P.M which meant that I would have to wait for a couple of hours to have a shower and to think that this was a 5 star property was shocking. The sink in the bathtub was broken and as one of the other reviewer has said “ This was something of a trend in terms of service and responsiveness. They have a huge staff--you can't swing a cat in that place without hitting a maid or bell hop or waiter--but they're all ineffective; i.e. they listen intently to what you want and then scurry off never to be seen or heard from again, without addressing your request ”.

The Leela bangalore is a plush hotel, with lots of marble work, landscaping and servants everywhere BUT...the prices were exhorbitant, the service sub-par and the staff's inability to manage it makes for a nightmare stay did i also tell you that the hotel now is really far from the new international airport ? to be fair to the The hotel i must tell you that it does have a 2/3 storeyed galleria which comes complete with retail stores, coffee shops, a book store, a bar and a sports bar which has a bolling alley but then again if you want to go shopping you can always go to the forum mall, oasis mall, garuda mall or innumerable other malls which are near by and which house the same/better/bigger brands more importantly more brands I mean they offer more choice and they come complete with food courts, multiplexes ( PVR cinemas, INOX or FAME ), pubs/bars/lounges ( HARD ROCK CAFÉ, FUGA, F-BAR, ICE at the taj residency and THE BLUE BAR at the taj west end, DUBLIN at the ITC windsor manor or THE SUTRA at the lalit intercontinental each more delightful than the other ) and book stores ( landmark,which is the best in bangalore and crossword ) so why then would one want to spend time at the hotel’s galleria?

In terms of extravagance, I'd say the room itself ranks in the top 50 % of rooms I've stayed in but at the price I paid / night it was also comparatively more expensive the price of the most rooms I've ever had elsewhere. Way too much for the service that is at best non-existant, in my opinion. The E-survey I replied to on email has not even been acknowledged or responded to i mean why send an email if you do not wish to respond compare this to the thank you mail I received from the general manager of taj residency promptly within 24 hours after I had checked-out of the hotel not to forget the apology mail I received after my first stay for some inconvenience that I had experienced and the apology calls that I received at both the taj residency and the taj west end infact prompt apology calls are a norm at all the taj properties not just that almost always they offer to shift you to another room or fix the issue A.S.A.P however big or small.

The hotel does have a few silver linings like the quality, choice and the taste of food at the coffee shop citrus which quite frankly is one of the best in Bangalore but I am afraid the service at the coffee shop is cold, indifferent, arrogant and at times non-existant another thing that I do like about this hotel is its club floor which is perhaps the best club floor at a five star property in Bangalore and the service at the club floor is not so bad I have infact stayed in one of their club rooms once sometime in 2007.

I now stay at either the oberoi’s or at the taj which offers a choice of 3 hotels in the city ( TAJ RESIDENCY, TAJ WEST END AND THE GATEWAY HOTEL ), one spankingly new property at whitefield ( VIVANTA ) and a niche property in the outskirts ( KUTEERAM ) infact the location of the taj residency and the oberoi’s are right in the heart of the city at M.G Road which is very close to all the hot spots and some of the offices in the city not to forget the fact that both the oberoi’s and the taj come with other innumerable amenities, conveniences and services aswell.

My Final Verdict of the Leela Bangalore :-

The hotel property : The concept of an extravagant palace is dated.

The service : cold, indifferent, arrogant and at best non-existant.

P S I prefer the warmth and the ingenuity of the TAJ and the humility of the OBEROI.

15

Rating

  By Green_Osc... on Jul 07, 2009

The Leela, till sometime back was the most convenient place, close to the Manipal Hospital and Old airport. This hotel is bang inbetween Indiranagar, MG Road, Koramangala, making it one of the best places to stay in.
Rooms are palatial, service is excellent, food is mind blowing.

The disc also has a lot to offer for night lovers

15

Rating

  By siddharth... on Jun 06, 2009

Leela Palace Bangalore is worst hotel in which I have been in my life. Hotel room cost is really high but service is terrible. Room service (clean up) comes after 1 o'clock (even if you ask for it before
nine o'clock) and rooms are very basic. Pool personal is very rude and unpolite. Swimming pool is having lot of rules that are not written in the pool rules (for example children are not allowed to use any toys at the pool). Breakfast is only average. Avoid this hotel as long as possible.

15

Rating

  By BANGA on Aug 08, 2008

From the outside this hotel looks grand.
Rooms are so small. Twin beds. Service is awful especially in comparison to Price. We were promised airport pick up and no one showed up. Room sevice took one and one half hour. Food was cold and bland.

Room service personal keept knocking even after putting the Do not disturb sign. Toilet had a broken seat.

Manager promised to get back to me about the problems and to date I am yet to hear from him.
Rather than correct the problem the concierge was playing solitare on the computer .Staff was very rude and argumentative.

There are so many good hotels in banglore try them. But avoid the Leela!!

15

Rating

  By travelman... on Nov 11, 2007

The Leela is a very plush hotel, with lots of marble, landscaping, and servants everywhere, BUT...the prices were exhorbitant, the service was sub-par, and the construction noise (and the staff's inability to manage it) made for a nightmare stay.

First day there I arrived ~3am and they were still hammering and sawing right across the hall from my room. Called down to the desk to complain 3 times within 2 hrs, but to no avail. Finally had to walk across the hall and unplug their circular saw myself. (After that they did knock off for about 30 min, but started up again promptly at 6:00am.)

This was something of a trend in terms of service and responsiveness. They have a huge staff--you can't swing a cat in that place without hitting a maid or bell hop or waiter--but they're all ineffective; i.e. they listen intently to what you want and then scurry off never to be seen or heard from again, without addressing your request.

In terms of extravagance, I'd say the room itself ranks in the top 30% of rooms I've stayed in (e.g. Hawaii, NY, LA, Paris, Sydney, etc.), but at ~$500 / night (USD) it was also about double the price of the most expensive room I've ever had elsewhere. Way too much for too little, in my opinion.

Lastly, cleanliness was a concern. All the marble and brass is brightly polished, but taking a single step off the beaten path into a stairwell, I met the biggest cockroach I've ever seen. Seriously, this thing could have carried my bags.

I'd look elsewhere if you're planning on staying in Bangalore.

15

Rating

  By CapnJack6... on Jun 06, 2007

Choose a Hotel Room Type

Deluxe

Room facilities :
  • Safety box
  • LCD/Plasma screen
  • Bathtub
  • WiFi
  • Telephone
  • Study Table
  • Tea/Coffee Maker
  • Bathroom Toiletries
  • Air Conditioning
  • Mineral Water
What is included :
  • Airport transfer
  • Complimentary Breakfast
  • Free Internet
  • Mineral Water Bottles

USD 345

all inclusive

Book Room
Per night Total room cost Tax & fees Total cost
USD 316 USD 316 USD 29

USD 345

Conservatory

Room facilities :
  • Air Conditioning
  • Mineral Water
  • Safety box
  • LCD/Plasma screen
  • Bathtub
  • WiFi
  • Telephone
  • Tea/Coffee Maker
  • Bathroom Toiletries
What is included :
  • Airport transfer
  • Complimentary Breakfast
  • Free Internet
  • Mineral Water Bottles

USD 372

all inclusive

Book Room
Per night Total room cost Tax & fees Total cost
USD 341 USD 341 USD 31

USD 372

Royal Premier

Room facilities :
  • Air Conditioning
  • Mineral Water
  • Safety box
  • LCD/Plasma screen
  • Bathtub
  • Fridge
  • Hair Dryer
  • WiFi
  • Telephone
  • Study Table
  • Tea/Coffee Maker
  • Bathroom Toiletries
What is included :
  • Airport transfer
  • Complimentary Breakfast
  • Free Internet
  • Mineral Water Bottles

USD 412

all inclusive

Book Room
Per night Total room cost Tax & fees Total cost
USD 377 USD 377 USD 34

USD 412

Royal Club

Room facilities :
  • Bathroom Toiletries
  • Air Conditioning
  • Mineral Water
  • Bathtub
  • Fridge
  • Hair Dryer
  • Safety box
  • LCD/Plasma screen
  • WiFi
  • Telephone
  • Study Table
  • Tea/Coffee Maker
What is included :
  • Airport transfer
  • Complimentary Breakfast
  • Free Internet
  • Mineral Water Bottles

USD 451

all inclusive

Book Room
Per night Total room cost Tax & fees Total cost
USD 414 USD 414 USD 38

USD 451

Dining:

dining experiences that to recreate the Indian fervor for food, both Indian and international.