Laxmi Vilas Palace:
  Bharatpur, India
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01 Jul, 2017 (Sat)
Check-out
02 Jul, 2017 (Sun)
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TripAdvisor Reviews (61 reviews, 4/5)

  • Overall Hotel Rating:
  • Good smile

  • 4/5 (Based on 61 reviews)

The hotel is beautiful and beautifully kept up, housekeeping perfect. Our marble bathroom was spotless, with plentiful hot water, the twin beds comfortable. We spent a nice hour in the inner courtyard having drinks and writing postcards. Flowers everywhere and good service, and you will get a huge kick out of the Raj-era photographs on the walls, giving a good sense of the "Jewel in the Crown" history of the establishment. Perhaps sensitive souls might be upset by the taxidermied tiger heads, "Shot in Bharatpur 1934." We enjoyed walking around the park-like grounds. Absolutely don't miss the Kolodeo Bird Sanctuary nearby.

We were one of few guests there, which led to a slightly empty feel; we wanted to order off the menu but the only thing available for dinner was the buffet. Our only beef was the internet service; we took an hour's worth of time on the available computers to check emails but were charged for two hours because we were two people; if they had explained this, we would have actually used the two hours, instead of keeping to just one.

55

Rating

  By Horn_Plea... on Mar 03, 2010

On our trip to India's Golden Triangle were we stayed in heritage properties, we had he pleasure to stay at this hotel, it was the highlight of our holiday. We were on a first class trip with Cox and Kings and chose this hotel as part of our package. It is a truely breathtaking building and the facilities and staff were fantastic. We had a suite in the old Palace with its own courtyard, at night the staff lit grated fires under the stars, entertainment was a puppet show, with traditional music and dancing. If your looking for authentic Indian hospitaltiy this is the best. The food was the best we ate, it was so fresh and delicious and cooked to perfection. Our hosts made us feel so very welcome as the family still reside at he Palace. This was the Indian experience we had hoped for mystical, romantic and one which will stay in our thoughts for many a year to come. We have both travelled extensively and this hotel was a real find its one which you should not miss. Ps try the Keralan massage it was divine.

55

Rating

  By Beoleybab... on Dec 12, 2009

Although we onyl stayed here one night it was great. Had a very spacious, cool room. Food was probably the best we had eaten on whole trip- good range and excellent fresh taste. Staff were efficient. Overall a greeat experience

55

Rating

  By Mourne on Apr 04, 2008

During our tour we stayed at 6 different hotels. Both of us liked this one the most. I can't comment on value for money because it was part of a tour, but whatever the cost, we really loved it. It is definately Indian in style. If you like the holiday inn type experience this may not be for you. The rooms were furnished with tradional Indian style furnishings. Our room was like a suite, with a sitting area and a lounge area on the balcony. The bathroom was spotlessly clean, the only down side was poor water pressure in the shower (we were upstairs!). The rooms all face a central courtyard with fresco painting adorning the walls. The restaurant served buffet food, usually i'm dubious about that but we were fine and it was really delicious. It was all piping hot and fresh. The central courtyard is lit in the evening, with tables outside, which was really atmospheric. There was a puppet show and dancing, but this was not overpowering and you could ignore it if you wish. The hotel is full of paintings, photographs etc from it's interesting historical past. This hotel seems to attract coach parties for lunches, possibly en route elsewhere. It's about a 10 minute rickshaw ride from the national park. There's a large swimming pool with sunbeds if that's your thing.

55

Rating

  By SuzyB10 on Nov 11, 2007

We spent only one night at this hotel in November 05 but wished we could have stayed longer. Of all the hotels and camps we stayed in over our three weeks in India this was the most special.

The place has a beautiful haunting atmosphere, the architecture is stunning and it is wonderfully pleaceful.

Our room was elegant with antique furnishings and enormous, regal, carved, double doors. The pool area is breathtaking and the food and service were some of the best we experienced (food also very reasonably priced).

If you want an executive hotel with all the mod cons then this place is not for you but if you want something historic and romantic you'll love it

55

Rating

  By on Feb 02, 2006

Bharatpur gehört keienswegs zu den Städten, die man gesehen haben muss. Wer jedoch auf dem Weg von Agra Richtung Jaipur ist, wird sich über diese Oase freuen. Ein ehemaliger Ranapalast wurde als Hotel hergerichtet und verfügt über große Zimmer, die alle an verschiedene Innenhöfe anschliessen. Das Hotel besitzt einen großen Swimming Pool, eine nette Bar und ein Restaurant, welches in einem Neubau in historischer Fassade untergebracht ist. Nach der Hitze ist ein Aufenthalt von einem oder zwei Tagen in Laxmi Vilas zu empfehlen. Von dort können Begeisterte auch in das Vogelschutzgebiet radeln - allerdings früh aufstehen, um der Hitze zu entgehen.

55

Rating

  By trippingf... on May 05, 2011

When we arrived at the Laxmi Vilas our travel agents had told them in advance that we were on our honeymoon. We were taken to our room - the Maharajah's suite on the top floor. This was the only room on that floor and was massive. There was a fountain in the middle of the floor, a four poster bed, the balcony looked out over the countryside. We were here for two nights & spent some time sitting on the balcony watching bird-life.
The down side - we were not over-impressed with the buffet on offer in the evening. Peacocks can be noisy throughout the night.
Overall this stay will remain in our memories for the room we were allocated.

45

Rating

  By daveanddo... on Aug 08, 2011

We stayed in this heritage hotel on 25 to 26 Dec. 2010. This is an excellant heritage hotel which was a palace. They have maintained the same ambience in rooms which have NO TELEVISION OR INTERNET etc. Darbar hall has been converted into dining hall. Evening cultural progams are excellent. Food is also very good. Good value for money. I would like to go there again. If your car is driven by separate driver, you have seek accomodation for your driver elsewhere because this hotel has no space for them.

45

Rating

  By rajsax on Jun 06, 2011

Visiting Bharatpur Bird Sanctuary we were lucky to stay at Laxmi Vilas, just a kilometer away. We stayed two nights from 13/02/2011. The hotel is a well refurbished "Maharajah's" Palace. With alongside a beautiful modern new building that is Rajasthan style at its best and looks as though it is out of a dream. We were allowed to stay in one of the best rooms and were very comfortable.

Gardens were a delight and the city just outside gave it the full environment of India without intruding.

Food was a little too westernised for our palettes from the Asian region but would suit Europeans very well. An early start, up with the birds was easy and rewarded with relaxation on our return

45

Rating

  By Cyril-Mun... on Mar 03, 2011

We stayed here for 3 nights to visit Keoladeo (having previously stayed at The Bagh, which we didn't like). Despite the other reviews, we found the staff pleasant and helpful. The food was good. Yes, the bed was hard - as usual in Indian Palace hotels. The dining hall is stunning; but is the lunchtime stop for tour groups going between Jaipur and Agra, so go early. There was an Indian birthday party in the courtyard one evening, so we went out to watch while our a la carte dinner (good) was prepared - fun. A very enjoyable stay.

45

Rating

  By anscotEdi... on Feb 02, 2011

After reading all those postings on tripadvisor I was unsure to book this hotel. It is important to point out that even though this looks like a 5 Star from the outside one should not expect that kind of standard. When looking at price tag - it should be clear this is not an Oberoi. Arriving a the hotel at night you feel totally out of place here - dusty road and then pure elegance. Building is old but authentic - rooms furniture like in the old days of colonial tiger hunting. Fantastic courtyards, gardens and a very nice pool area. Restaurant of average quality but ok. Service was always polite but not overvisible - what we liked. They opened the bar exclusively for us. So nothing too complain. We were a group of ten - and everybody was impressed of the beauty of this hotel. National park is close.

45

Rating

  By MunichSco... on Dec 12, 2010

We visited this hotel only for meals. Food was served hot with less fat and hot spices. It was perfect for every pallet. It was not that costly either. With good surroundings and coolness of the Garden Lawn it was perfect place for a summer outing.

45

Rating

  By kaysatyen on May 05, 2010

I spent 4 nights at Laxmi Vilas in the hot month of April. I can really recommend this for a break of the busy circuit Delhi-Agra-Jaipur. At Laxmi Vilas you find the peace and calm you need to continue your travel. Even in this hot weather rooms were cool and pleasant. Service was very attentive, pool was nice, food varied and the excursions in the neighborhood - to Bharatpur center and to palaces of Deeg is well worth while a visit. Excellent choice, to be preferred to hotels in Agra. Better to make day excursions in to Agra and return in the afternoon to Bharatpur.

45

Rating

  By MamaIndia on May 05, 2010

My husband and I stayed for 3 nights at the Laxmi palace villas, and after reading some of the reviews on here I have to admit it was with some trepidation that we anticipated our stay...

However, I now feel I have to balance some of the extremely negative reviews on this site, of course everyones experience is subjective, but our experience of this place is so far removed from other reports on here, that I can't believe it is the same place!
The hotel itself is charming and charactorful, it is slightly tired (nothing a lick of paint here and there wouldn't fix) but still stunning, the rooms are lovely and clean, the dining areas light and airy, the pool area clean and very attractive, I particlurly liked the history of the place in photos on the walls, and the stunning carved bed heads, scalloped alcoves, and original fixtures... It is true it is not equipped with all the mod cons, and if that's what you want maybe here isn't for you, but it has grace, charm and charactor in abundance that more than compensates for the lack of chrome, steel and sterility of modern hotels...

Staff and service: as it was getting toward the end of the season the hotel was reasonably quiet, we found all the staff we encountered to be polite attentive, helpful chatty and friendly, not a hint of insolence, rudeness or laziness! However I have always believed in treating others with the respect you wish to be treated with and generally speaking this has never done me wrong so far....
So accomadating were the staff at Laxmi that they insisted on packing us a breakfast for an early morning trip, even though we said it was ok, and one evening when Delhi belly (which had been a problem before we arrived here) got the better of us and we decided not to dine, the drinks we had including several litres of water to take to our room were offered free of charge in place of our evening meal, as that was included and we had forgone it!! Not the actions of inhospitable and rude people!

The food: When we did dine, we found the food to be well cooked, plentiful and flavoursome, I had a veggie biriani and it was delicious, as was tandoori chicken.

It was extremely hot whilst we were here, and so we didn't have concerns with heating, more keeping cool, the air con was quiet and effective, which allowed us to sleep really well at nights.

Keladeo park: The reason we stayed at Laxmi, Keoladeo is literally 10 mins away, it is a lovely reserve, with stunnig birds, blue bull, very cheeky monkies. It has a novel way of transporting visitors via cycle rickshaw as no moterised vehicles are allowed deep into the reserve, and all in all was very enjoyable, we didn't visit at the best time of year for birds but still it was fantastic...

All in all I would say, that you shouldn't take all the reviews on here too much to heart, yes they are someones obviously bad experience, and maybe there have been some dramatic changes between our visit and theirs, but if you do plan to go, visit with an open mind and a smile on your face and you'll probably have a very enjoyable experience as we did...

45

Rating

  By Twiga_7 on May 05, 2010

A beautiful palace set in lovely gardens. The old palace has character and lovely large rooms surrounding a tranquil courtyard. The new palace matches the old in style and opulence and this is where you dine in style. The service is attentive and the facilities good. The hotel shops need a rethink, sadly you could not buy a postcard and stamp but you could get things the average western tourist is unlikely to be interested in. The low level of water in the bird park is a disappointment, sadly no longer a real wetland habitat.

45

Rating

  By Matureadv... on Mar 03, 2010

I went with my wife for New Years and we really liked the property. Rajasthan is my personal favourite and since its theme is also the same; hence I had a personal liking towards it.

However, coming to whether its worth it, I would say that we had spent Rs. 2000.00 per person for Gala Dinner - New Year 2009 Eve and it had nothing exclusive in it. Just 2 Veg snapks (coz I am a Veggie). Neither any fancy snacks nor drinks. We had paid separately for Smrinoff and Tomato Juice, which was again exhorbidently priced.

Coming to the Main Course. The main course is exactly like the meals prepared in every North Indian Kitchen on daily basis. It was simply like the Ghar Ka Khana (Home Made Food). So, while eating we never got a feeling that we were dining out. This too was highly priced that really pinned and dented my pocket.

Despite all this, I really enjoyed being with my family, enjoying that lovely property. In case whatever I wrote as pitfall do not matter to you, then one must go for it!!!

45

Rating

  By aahluw on Jan 01, 2010

Laxmi Vilas Palace is a great getaway place to stay in if you are looking for a nice heritage property around delhi. We loved the pkace for its grandeur yet simplicity and the friendly staff. The rooms were nicely maintained in original heritage style, clean and well done-up. It was value for money. Food was good and hygieninc. The hotel staff was very cooperative and friendly. The hotel gives you good proximity to Bharatpur bird sanctuary as well as Agra (which is only an hour's drive from Laxmi Vilas). They also have a new wing which is a new construction but we had stayed in their original structure which I felt is a much better option, considering the fact that it gives you the feel royal heritage touch.

45

Rating

  By rohitagar... on Dec 12, 2009

We had one night in the Laxmi after having stayed at two of India's best 5* hotels (The Imperial, Dehli and the Amarvilas, Agra) so the Laxmi came as a bit of a surprise. But once we accepted they weren't trying to offer 5* services, we warmed to the Laxmi. It is old-fashioned but charming and offers a much more authentic experience than many of the newer hotels. Our advise is to stay in the old building - the new part is rather soulless.. Don't expect to swim - the pool looked rather dirty and felt cool. But the evening entertainment of puppet show and dancing was the real thing and the food was excellent.

45

Rating

  By camdencal... on Jan 01, 2009

I stayed for a night in April 2008 along with some friends of mine who were visiting India. I don't know how much it cost as it was part of a tour.

I found it acceptably clean and more than acceptably comfortable. The food was not bad, although breakfast was far from special. I did have some work before I went to bed killing all the mosquitos which had collected in my room.

The hotel is quiet and has a certain elegance. It also has a swimming pool.

The service was fine although not particularly special.

One quirk was that the A/C control is in the corridor and shared with the room opposite yours. This must surely lead to arguments as one side of the building faces the sun while the other doesn't. At least I had my friends in that room.

My experience was that almost everyone here is from a coach party, so if you come independently then you may need to assert yourself so that you don't feel like a second class citizen in your own hotel.

But overall the place seemed fine to me and i would be prepared to go there again.

45

Rating

  By Member403... on Apr 04, 2008

Laxmi Vilas Palace was true to all its review.This place was formerly a hunting lodge.Room #206 where we stayed had a wonderful 4 post bed .
What we disliked though was the attitude of the staff in the beginning.Some of the restaurant staff were taking too good a care of the foreign tourists,leaving the domestic tourists high and dry. We had to raise our voice a couple of time to get noticed,after which the service was good.

45

Rating

  By barmanin on Dec 12, 2007

We stayed at the Laxmi Vilas Palace Hotel for 2 nights and had a very enjoyable stay. Our room and bathroom were comfortable, clean and spacious. We found the food to be quite good and were served by two extremely friendly and helpful waiters. Our only problem was with transportation into town. Our excellent private driver had the afternoon off (our choice) and when we ordered a battery rickshaw (no taxis here) for a ride into town it never came. We began walking and realized there were very few battery rickshaws available at that time and ended up on a bicycle rickshaw. I found this a bit scary when the rain and thunder started, but it ended up being one of those unforgettable experiences that make a trip special.

45

Rating

  By rlbart on Feb 02, 2007

We enjoyed our stay at this heritage hotel, surrounded by beautiful gardens and pools. It is a welcome oasis on the busy road from Jaipur to Agra. The public areas are a bit tired, but our deluxe room was lovely and spotless. The food was fine, although the beakfast buffet was uninspired. The staff were welcoming and service oriented.

45

Rating

  By mrwbs on Feb 02, 2007

I would like to echo the previous reviewer. We were concerned about staying here but we loved it. I think previous reviewers perhaps would be better off in a western style characterless and probably three times the price establishment. This is a heritage Hotel and is not going to meet the standards of some of the more fussy western taste but for our part we loved the old character and felt if you renovated too much you would ruin it. To be really honest the bathroom did smell but it had obviously been cleaned and the room was charming with a lovely sitting area , a big arch and wonderful huge antique bed and lovely clean sheets. The rest of the hotel was also spotless and the pool area lovely to sit around and relax from the dust and noise of Rajastan. The staff couldn't have been more helpful and always smiled. All in all an excellent experience. We met the owners who were also charming. A peaceful haven in a lovely clean but old building with good service and stacks of character - so don't panic if you have booked it!

45

Rating

  By merryweat... on Feb 02, 2007

Just wanted to add my two cents about this hotel. We just got home and I was a little concerned before we went there because it had such negative reviews.

Our experience was wonderful. Our rooms were very clean and sanitized. The staff was accommodating and friendly. The food was well served. It did tend to be pretty much the same meals at the buffet, but it was all well cooked and nicely displayed.

I'm wondering if the negative comments on the website got back to them and they cleaned up their act!

Anyway just wanted to share my thoughts and give another side to the story.

If you should go there, enjoy.


Linda

45

Rating

  By SurfcityL... on Jan 01, 2007

This hotel in Bharatpur has a wonderful courtyard and cool rooms with marble tiled floors. Our beds had little mirrored panels in both head and foot boards. Hotel staff are very kind and attentive. We enjoyed a bottle of Indian champagne here!

One of the nicest things about it is its proximity to the Keoladeo National Park - even if you don't love birds, you'll enjoy an early morning ride into the park (nothing with engines allowed!) by horse-drawn tanga or bicycle rickshaw...it is beautiful.

We found food in general in India not very good - one of the very few exceptions was a mutton rogan josh at the Laxmi Vilas Palace, it was excellent.

45

Rating

  By Drumcovit... on Feb 02, 2005

We stayed here (2 adults, 2 kids) when we visited the Bharatpur area and loved it. It's not a palace, its a very ornate hunting lodge that once belonged to the local maharaja. The rooms are large and furnished with antiques. Not luxurious but very comfortable. They are built around a lovely internal courtyard which has a fountain. Meals can be served here or inside in the small restaurant. The meals were very good and good value. Staff were nice. Very convenient for the bird reserve. The gardens were hot but lovely. We especially enjoyed a dinner by torchlight after which there was an entertainment by a local puppetteer using handmade puppets. There were few other guests. It all felt very authentic. Not fancy but very comfortable.

Would highly recommend.

45

Rating

  By alliebdiv... on Jun 06, 2004

Ho preferito alloggiare in quest'hotel a circa due ore di macchina da Agra per godermi un atmosfera più caratteristica e respirare anche un po' di storia: aspetti purtroppo non presenti nelle strutture anonime e moderne della città del Taj Mahal.
Siamo stati solo una notte, ma l'albergo ci è piaciuto molto: le stanze erano spaziose e pulite, il palazzo molto bello ed il ristorante buono ed economico.

45

Rating

  By Gargoyl7 on Mar 03, 2011

Surtout demander à dormir dans l'aile ancienne. Beaucoup plus de charme. Bémol, le côté restauration qui est vraiment trés moyen. Les repas sont chers versus la qualité servie.

45

Rating

  By dominique... on Mar 03, 2010

Venivamo da un alberghetto bigio e squallido prenotato tramite agenzia indiana nel corso di un tour del Rajashtan che ci aveva fino a quel momento fatto alloggiare in vere perle, ma anche in strutture semplicemente decenti. L'albergo è imponente e "imperiale", stanza enorme, arredi stupendi, forse noi gli unici ospiti. Forse addirittura spropositato per la sparuta località, nota per il parco degli uccelli. Caro però per gli standard locali.

45

Rating

  By ArcherRim... on Mar 03, 2009

We liked this hotel but it is not delivering fully what could be a fabulous experience.
The old part of the Hotel is charming , and has allot of historical context.
The food was reasonable as was the service.

It is a traditional royal hunting lodge built around a central courtyard. Plainly there used to be tables and chairs in the courtyard which would have been a big plus. With a bit of greenery, some outside furniture,newspapers and a good coffee service this would become a guest hub - an extension of the rooms. When we were there it was empty and lifeless - it deserves better and could deliver so much more.

Breakfast and dinner is in the new section of the Hotel. Both new areas are impressive , heavily and skilfully decorated , and are plainly targeted at the mass tourist market for bus loads of people. They are pretty big and you tend to feel a bit lost in the volume- especially when there is only two of you!

One of my favourite things in the old part of the Hotel was the old dining room . Its walls are covered with pictures of royalty, the old duck shoots and with tallies of the count. They also have two tiger heads , taken on 1949, 1950. This seemed to be so much more in keeping with the feel of the place than the huge new dining areas. If the guests had breakfast here they would really feel they were in the real history of the place , not in a replica. Even a buffet brought across from the new kitchen would work and you would feel you were in the historical context of the old lodge.

The swimming pool is enormous and clean. It feels a bit exposed and needs a bit more greenery around it to create a nice private feel and to encourage people to use it. Perhaps a drink service in the afternoon and towels on hand would also be welcoming.

We booked a double room and it was on the ground floor opening into the courtyard. It had an en-suite and was quite acceptable. The room was clean and was the only one we have ever had with small fountain at the foot of the bed! ( Really- had to turn it off at night! )

All the bones are here to take this from an average to a great experience.

35

Rating

  By target008 on Aug 08, 2011

So.. the 13 of us tried to book us a resort across north India for the long weekend but realized that we were a bit late in approaching resorts. All was booked across Shimla etc and we turned our attention to Bharatpur area. Basis online pictures of the place and the feedbacks, we booked a 2 N stay for the 13 of us at Lakshmi Niwas Palace.

Pleasant place but the service levels really needed some shaking up. Food , rooms, hygeine etc is fine. Spa was said to be not available for precisely the two days when we were there !

Strangely, there is NO room service what-so-ever. They will not even send a bottle of water to the room forget about the food.

Overall, staff was really not interested in serving at all. Stark difference from the hospitality that once normally sees in such locations across Rajasthan.

One staff somehow managed to warm up to us and helped us with our requirements but the rest of the staff was really sad.

As a one night stay, absence of service levels might not matter much but in two days, we got a little restless.

35

Rating

  By Sonalika on Aug 08, 2011

I stay there with my family at 115 ,there is no TV channel they just show 4 channel , and when we go for dinner so there food quality is not really good , over all hotel is good but there maintenance is not good at all .

35

Rating

  By Prabhunew... on Aug 08, 2011

Old Wing
- Palace converted into hotel has its unique charm.
- Each room is different.
- Clean rooms

New Wing
- Hotel made to look like a palace
- The paintwork in the dining room gives you a glimpse of what the royal palaces of Agra, Fatehpur Sikri and other parts of India would have looked like in their heydays.

-ve
- Staff unfriendly
- Avoid in summer because of poor aircon

35

Rating

  By JanakS on Jun 06, 2011

When we arrived at the hotel we were stunned by its looks. A fantastic palace. However, we did not feel very welcome. Our son forgot his sunglasses at the reception desk and nobody bothered to bring it back to us. Even when we went looking for it at the reception, they only admitted they found his sunglasses after we had ooked for it for several minutes (it's not that big).

Ou room was fantastic and really big with 3 beds and a spacious livingroom. Plus we had a seperate double bedroom. Furniture looked very nice. So far so good.

The restaurant was BAD. There was only lukewarm and tasteless buffet for lunch, dinner and breakfast which was overcharged. And no alternatives in the neighbourhood.

In the evening we enjoyed a nice puppet show in the courtyard, while drinking a beer and soda near a nice and warm fire. Rajasthan can get very cold in the winters and a fire is great to sit at. To bad the staff was unfriendly and uninterested so we did not want to stay longer. Because of the cold, the room was cold as well and two heaters and 2 blankets per bed did not make us warm.

We were very disappointed with this hotel.

35

Rating

  By miep_11 on Feb 02, 2011

This is an old palace which sits in wonderful grounds and looks the aprt, there is newer copy next to it. The dining hall look splendid and is great to sit in. Staff were reasonably helpful.
The room was in the old part and was musty and dark, it even had a locking bolt on the outside of the door, making it feel like a cell. There again, did not spend much time awake in the room! The outside was far too impressive.
There was some entertainment - which did pleasently suprise me. I would recommend with reservations.

35

Rating

  By TouringTi... on Jan 01, 2011

This hotel is a beautiful building & one can see why it is called a 'Heritage Hotel'. The bedrooms are unique, very interestingly furnished and comfortable enough, though I found the bed hard.
The senior staff at reception however, seem to be overly impressed by the hotel's Heritage status and appear to have overlooked the fact that they are there to provide professional hospitality. The man in charge of the reception desk made a point of totally ignoring me when I went to ask a question, and when he deigned to notice me was very abrupt and uncooperative. Later, I had dealings with the manager/owner, who was downright rude; when I exchanged Travel Cheques he could barely be troubled to speak to me and slammed the money down on the desk without counting it out. Nor did he provide an Encashment Certificate.
In the dining room there was a full range of chafing dishes designed to keep the food warm. These were not heated or being used correctly and the food was consequently tepid. It was the worst hotel I stayed in in India.

35

Rating

  By RoamerBri... on Nov 11, 2010

Surly staff "welcomed" us with a poor excuse for tea in our room - which we later discovered we had been charged for.

Rooms were not too bad - bed like a slab of slate, as all Indian hotel beds seem to be - and the room was as always in India, dirty. Why the British left without properly civilising the place I will never know.

Surliness of staff continued unabated, never met the owner, food frankly awful and extortionate.

35

Rating

  By AA_Gull on Oct 10, 2010

We stayed here for a couple of nights to celebrate our daughter's 15th birthday. We stayed in the new part of the hotel which was great - big rooms with big bathrooms although the hot water wasn't working for one night. Very efficient air con and comfortable beds. The place was virtually empty apart from the odd coach party which appeared for lunch and we enjoyed having the super pool almost to ourselves. Food was OK although expensive but waiters were charming and they even made a cake for our daughter which was brought up to her room and then kept for her for the next day as well. It was surprising that there was no internet access at all and no facilities for changing money in a hotel of this stature. The downside of this hotel was the reception in the new part - very dismissive and rude. We paid for the taxi to take us to the station and as they didn't have any change my husband clearly agreed with the man on reception (with glasses) that the taxi driver would give him change at the station. Well after much phoning and waiting around in high heat and humidity at the station the receptionist eventually came himself to the station to give us the money as he hadn't made it clear to the driver what was required - I think he thought he could keep the money for himself - what a farce and it spoilt our last memories of Bharatpur. The bird park was great and we had a good supper at the Birders Inn afterwards.

35

Rating

  By thewelshw... on Aug 08, 2009

After reading quite a few mixed reviews for this hotel, we approached it with mixed feelings. The accommodations were average for mid-priced India, but the old- fashioned charm of the hotel itself makes up for the lack of amenities. However, out of four of us, none found the buffet to be even edible. Breakfast was uninteresting, but okay.

35

Rating

  By samt59 on Apr 04, 2009

We stayed at several Heritage Hotels during our Rajasthan trip and this came as a surprise on the negative side. The room was very sobre and the bed was extremely hard (thin mattrass on a wooden plate). Badroom was cramped, not clean and smelly.

Swimming pool and deckchairs were dirty. Service mediocre.

Food was very average (mediocre buffet style) and overpriced. Would not recommend this at all.

35

Rating

  By snakedriv... on Mar 03, 2009

We staid at Laxmi Vilas for 1 night in the new building. The hotel is nice, but there was no TV or fridge in the room and the bathroom smelled quite a bit. Everything was alright besides prices at the restaurant! Drinks were as expensive as in Paris or London! This is rather ridiculous for India. Most upsetting was that we were charged for coffee at breakfast (6$!!!). And this was not the real freshly brewed coffee either, it was this ridiculous Indian instant brand... Service was good, overall it's an OK place to stay but be aware of the drink prices (no other hotel had such ridiculous rates).

35

Rating

  By LeezaTim on Mar 03, 2009

Just returned from 3 weeks in India (2 weeks on culture, one week in Goa). Laxmi Vilas was our first hotel and we used it as a stopping off point from New Delhi to then visit Agra (Red Fort and Taj Mahal etc about 1 hour away) and the Bird Sanctuary (5 mins) from Laxmi Vilas. First impressions at the time seemed above average, but having stayed at others we downgraded to average.
It is a heritage hotel so don't expect fancy Ritz carlton bathrooms, dining rooms or service.
The entrance is grand, the pool area is good and the rooms are large. Courtyard area at dark is atmospheric but it is an old hotel with not too much trade to allow investment or upgrading.
But if you want to really get into the India spirit - and relax with the buffet food and good service from waiters - then for 5,000 or so rupees ($100) it is worth the costs paid. But don't pay anymore.
In the area there is not too much more apart from another hotel 2 mins up the road, modern and great bathrooms etc, but around $200 dollars for room and meals.

35

Rating

  By AndyBee on Feb 02, 2006

I stayed at this hotel with three members of my family just a couple of weeks ago. We found the hotel to be quite special, architecturally. In addition, the staff was very cordial and helpful. The food was O.K., nothing exceptional. There was a swimming pool, but we could not use it as it was being renovated. The single thing that bothered us most was the presence of mosquitoes. Although the rooms were equipped with plugged-in repellents (I doubt if they do anything), as soon as we stepped onto the inner courtyard, or inside the front office area of the hotel (practically any open space at the hotel), we felt their presence. The use of screen doors, or a net canopy above the courtyard would have made our experience at this place more enjoyable.

35

Rating

  By gadflypar... on Dec 12, 2005

Trés bel hôtel bien décoré avec 2 ailes (une ancienne et une moderne), jolie piscine, jardin agréable, chambre spacieuse et propre ...mais repas-buffets chers et plutôt nuls, service internet facturé à l'heure ( 2 fois 10 minutes = 2 heures !). Un peu l'impression de se faire arnaquer...

35

Rating

  By xan06 on Jul 07, 2011

Bel Hotel avec de beaux meubles , mais la salle de bain est vétuste et la salle à manger est bien triste .

35

Rating

  By Cricri67S... on Dec 12, 2010

Les plus : Endroit superbe, avec un petit coté magique quand on se ballade dans l'hôtel à la tombée de la nuit. Pezrsonnel serviable, mais tout cela est assez attendu compte tenu du prix des chambres assez élevé, même en basse saison. Chambres pas mal, sans plus.
Les moins : Restauration qui n'a rien d'extraordinaire, surtout compte tenu du prix : personnel un peu obséquieux, les plats n'ont rien d'original, mais sont nettement plus chers que dans quelques autres hôtels des alentours, et le tout dans un ambiance assez froide ( mais peut-être parce qu'on était hors saison). Petit déjeuner pas terrible, assez cher et ils sont très lents pour servir.
Je recommande donc l'hôtel, mais pas les prestations de restauration.

35

Rating

  By Pour-info on Aug 08, 2010

I really wanted to be able to big up this place as it's stunningly beautiful and impressive when you drive up. There's a lot of history here but sadly no one available to tell you about it and nowhere to read about it within the hotel either - you have to make it up from the many photographs around the place.

Like others, we experienced the owner/Maharajah completely ignoring his guests - indeed so much so that we were never once acknowledged. Our good mornings went unanswered. A decision needs to be made as to whether this is a home or a hotel as it's clearly not working well as either.

This place could be so good with a decent European manager and some well trained staff. The staff were polite but it was perfunctory not warm and genuine which is a real shame. The exception to this were the two massage staff (brother and sister) who were really good masseurs and were very warm and friendly people.

The food here is just rubbish. Feels like a local chap has gone into the kitchen and put on the chef suit - which doesn't make him a chef.

There's a weird situation too with another more modern hotel next door which looks to tour buses and groups and conferences which appears to be quite in conflict to the older palace.

There is a really nice pool but I felt very self-concious trying to swim with the garden boys watching!

No internet, no room service, no safe, no comp. water, no kettle. Regular power cuts, grey tired towels and luke warm service....A very disappointing stay at the Laxmi Vilas.

25

Rating

  By Minkamonk... on Sep 09, 2010

My son and i were travelling around Northern india and decided to revisit this hotel where we had stayed once before several years ago. We had throughout our journeys stayed in many wonderful places and had remembered this hotel as a good experience. However, on return we found the hotel had changed significantly and offered extremely poor value for money. For example it now seems to have a continuous chain of coach parties calling in for lunch, and so serves an inadequately small and poorly cooked buffet lunch at exorbitant prices. The endless coach parties give the impression that you are on a package tour and fill the hotel with gawping tourists who stay for a period of three hours, not an enjoyable experience for any traveller. The menu is unbelievably expensive to the point that the waiters apologised to me and said themselves they thought it to be unacceptable. We are talking high english prices for very poor food, 100 Rs for One small packet of crisps even!! For anyone wanting a taste of luxury this hotel is not what it seems. Anyone interested in Birdwatching would be better off at the Birder's Inn for better food and proximity to the park.

25

Rating

  By janice_l... on Sep 09, 2008

Of all the places we stayed at in Rajasthan, this came bottom in the ratings. It looks good from a distance, the swimming pool is grand, and the courtyard in the evenings is magical. Our room was a good size with a spacious verandah (though it smelt of mothballs). The foray into Keoladeo was certainly memorable. But this hotel disappointed us greatly. Mostly it was the very poor, occasionally unfriendly service. One staff member tried to "cheat" us on bicycle rental; the buffet was apparently in different price categories so that one mouthful of meat ended up costing us twice as much. This could potentially be a most enjoyable and special hotel, and perhaps occasionally it is - but not with that kind of miserable service.

25

Rating

  By brs on Dec 12, 2005

We stayed for 2 nights at the hotel. They put us up in the old wing, saying the new one is sold out. They had periodic power cuts, and there was no water in the bathroom. My kids started crying due to the heat, and I had to shout. Only after that suddenly a room was found in the new wing which has a back up generator. The manager Surendra Singh made it out to be a big favour he was doing for us, by shifting us. He was rude and unapologetic about the lack of back up generator in the old wing, and the blatant lies about the unavailability of a room in the new wing. To top it, the food is average, the jacuzzi is cold, and the sports facilities non existent. Avoid the place

15

Rating

  By Vivek K on Oct 10, 2011

I booked this hotel for a business trip for me an my colleagues based on the online reviews.. we arrived at Bharatpur on used the hotel's airport pickup service to reach the hotel. The service and management was terrible from the beginning - check in hassles, poor food quality were just the beginning. We were given three rooms in an extension of the hotel rather than the main building with the excuse that the hotel was undergoing a renovation (a fact that wasn't mentioned during numerous telephone and e-mail conversations with the reservations manager). The breakfast hall was buzzing with flies and we left our food uneaten as we had to fight off the flies to try and eat! We decided to check out the following day and look for another hotel - while checking out in the morning the hotel management chowed its real colors... they charged extra for checking out earlier than we had planned ! Instead of the earlier agreed upon rate of INR 3000.00 per room per night they charged us INR 4000.00 because we checked out early! Then they wouldn't give a proper bill for the hotel pick up from the station and just gave a handwritten note on a letterhead when we pressed for a bill. I have never seen such shoddy management practices that involve cheating the guests! I will never stay at this 'heritage hotel' again and would advise everyone not to stay here.... if you do- be ready to be cheated and end up paying more than what you had agreed to pay!

15

Rating

  By sonali87 on Jul 07, 2011

This is i am writting to GUIDE AND HELP all THE INNOCENT VISTORS AND TRAVELLERS who are making up your mind to stay in this so called HERITAGE PROPERTY .. But BEWARE ..... I am saying this all with my PERSONAL EXPERIENCE .. The quality of service this hotel provides and the STAFF they had..doesnot even match to a LOCAL ROAD SIDE HOTEL...its a shere wastage of TIME and MOOD and MONEY if you guys are planning a stay ...i advice you better stay at home instead of coming here .. or otherwise take your own help with you...its like a BIG HOLE in your POCKET along with your SOUL.....

15

Rating

  By ajaysethi... on Mar 03, 2010

It was disastrous to experience the so called service of this hotel earlier today. I was there hoping to get an opportunity to stay at the property because of the shear grandeur that it carries but was bitterly disappointed by the rudeness and GUNDA like attitude of the staff at the reception. Shame on you guys to even exist in a competitive market and employing these jokers who don’t have a clue what customer service is. Seems like the smiles only come when they see a GORA walking in because they can wag their tongues for petty tips. When asked for a complaint book, I was shrugged off in a very unremorseful attitude saying we don’t have one and I am the manager here with the staff laughing at the back. These junkies can easily be hired for paltry amounts but please don’t do that at the cost of customer service.

I am putting this feedback on every possible travel portal.
******************************************************************************* PLease read the reply from the director which itself proves where if this attitude of the staff comin from. Rather than taking it as a feedback, a good mix of defense and then offense is tried.

Thanks for your feedback and to my surprise i would just like to tell you something that while you wer at the reception i Deepraj Singh who is the director to the hotel was sitting in the back office and in a normal case i am monitoring each and every client who is coming to the hotel and in your case also i had sent a senior manager to ask you what was that you wer needing as when you asked for the manager i heard that and i sent a senior person as i don't keep a manager and as you wer not staying with us the staff had no right to give you the complaint book not that i am trying to protect my staff as they have been with me for about 10 years and they are not there to miss treat anyone on my expense. Secondly i would like to brief you that to day i have about 30 rooms occupied with the domestic Indian people and for me whether its a gora or a Indian they are all same and to the best of your knowledge the reception people in anycase are not part of the tipping as the tips are only for waters and porters not the reception people so lets not take it wrong. Now as far as your feedback on the portals is concerned i personally don't worry about that as that's your opinion which you are creating. Secondly i also know that you are staying in someother hotel but if you have some time do come and have a cup of coffee or breakfast in the morning with me i would love to host you and show you my property.

************* There was nobody who was sent to meet me ****************************

My strong recommendation is please do not visit this place, as the guys just defy the traditional rajasthani spirit of customer service.

Thanks

15

Rating

  By Travel731... on Feb 02, 2010

Stayed here for one night on the Tiger and Taj trail tour. It was the worst experience of our tour. When we arrived at the hotel we were blown away with how it looks, fabulous. Our room was just off reception in a court yard. It was cold when we walked in but we put on the little fan heater thinking it would warm up. (It never did) we asked straight away for extra blankets and got them on the 3rd try. This was the only room we stayed in with no kettle. The water was hot but you couldn’t see for steam.
The hotel put on a puppet show in another court yard in the evening this was good fun it was at 7.30 when dinner opened at 7.00. We sat round a brazier that kept us warm. You have to walk for about 5 minutes to get to the dinning room it’s in another wing. The dinning hall like the rest of the hotel was cold, this meant that the food buffet style was also cold this again the worst food of our trip.
We asked to change a travellers check at reception but were unable yet they let us change cash later?

15

Rating

  By MarinersT... on Jan 01, 2010

Travelled with family. The service was horrible. The chefs have no clue and offer sub standard quality food at 5 star rates.
In the evening, the owners sit in the common courtyard entertaining his own personal guests drinking away to glory oblivious to the fact that there are ladies and small children around.
Charge 15 dollars to drop you at the bird sanctuary which is just 5 km away.
ITC, Mughal (Agra) charged just 3USD to take us to the Taj Mahal which was 5 km. away too.
Laxmi Vilas tries to use its name to fleece customers. Should not be rated even 3 star though their rates are 5 star rates

15

Rating

  By EnglishEg... on Jan 01, 2010

Facade OK, rooms - my worst nightmare. Smelt of disinfectant, bathroom absolutely dire. No hot water despite 2 coachloads of guests arriving at 4:30pm, turned water heater on when guests started complaining and took 1 1/2 hrs to heat up. At least all our taps worked, a few others said their hot water tap in the sink wouldn't turn at all. Anything in the bathroom that could be cracked and manky, WAS.

Several German guests asking to "change rooms" (& told no) - no point anyway, we'd checked out some of each others and there wasn't much to choose between any of them.

Smell of mothballs in cupboard was too strong to put any clothing in it.

Dead bug in the bed ................ were those sheets even clean!!!***

Largish room, king size bed, but the only window (room 107) had frosted stuff stuck over it, no view, no daylight. Same in the bathroom (probably just as well there).

Food, mediocre, didn't have much dinner and gave breakfast and lunch following day a miss too...........and I usually like my food.

Would I stay there again, not likely. Given half a chance I wouldn't have stayed there that night either.

I'm sure that many will enjoy the history and character of the place, afraid I'm not one of them. I like my creature comforts of a clean, hygenic bathroom. Cracked sinks and water flooding the floor from where the bath waste pipe connected to another pipe thing just doesn't do it for me. (Ours wasn't the only room which turned into a 'wet room' when the bath/shower was used.)

15

Rating

  By SagaLout1... on Apr 04, 2008

I just wanted to warn guests about the managment of this place. When we were staying there, they wanted to impose an extra tax on the (unpersonal but large) room, which was before excluded.

15

Rating

  By Alexander... on Feb 02, 2008

We stayed at the Laxmi Vilas for 2 nights in November and I wouldn’t recommend it and certainly wouldn’t go back, in fact, we nearly didn’t stay for the second night! We arrived in the late afternoon after a busy day sightseeing in nearby Agra and checked into our room. On first impressions the room appeared to be ok, it was classed as a heritage hotel and the heavy, old wooden furniture looked in keeping with the style of the hotel.

The bathroom was small and a bit grotty but we were both so tired we went to sleep for a couple of hours. We woke up coughing and sneezing and with sore throats, but just thought that the travelling may be catching up with us and that we had picked up a bug somewhere. Our health deteriorated dramatically during our 2 day stay here and we quickly attributed this to the sheer amount of dust that was apparent in the hotel. The rooms look liked they needed a really good deep clean, when you ran your hand along the top of any surface the dust was in abundance! So much so, that the second evening we were there my partner complained that I was finding it difficult to breathe in the room due to the amount of dust in the room. The manager told him that there were no more rooms available and that the hotel was fully booked, to which my partner advised him that we were going to get our driver and travel to Jaipur one day early. Miraculously, the hotel manager found us another room, whilst slightly better than the first, the underlying problem was still there, they just weren’t clean enough.

Bharatpur is a dusty town, with not a lot in it, and they were building a new hotel to the rear of Laxmi Vilas which was creating a lot of dust, however, to be honest it looked like it hadn’t been cleaned properly in a couple of years. The sad thing is that the hotel does have the potential to be absolutely charming, but unfortunately is falling far short of this at the moment and does not hold fond memories for us.

The food situation wasn’t much better. The hotel seems to cater for tourist trips who stop off during lunchtime on the way to/from sightseeing tours. Despite having an a la carte menu which we had already seen we were told we had to have the buffet at lunchtime. After a lot of explanation we explained that all we wanted was a small snack and that we had seen it on the menu, and eventually we got what we asked for. Similarly, that evening, we were told that it was only the buffet as they had run out of a lot of provisions and therefore couldn’t cater for the a la carte menu! Unfortunately, there didn’t appear to be a great deal of choice for alternative places to eat in Bharatpur so we ended up eating there anyway and being attacked by mosquitoes in the courtyard dining area. All in all, I can’t say that we enjoyed our stay in this part of India, however, it is a good place to explore Fatephur Sikri from and the national park is a worthwhile visit, although there weren’t that many birds when we visited as the monsoon had not been very good this year.

15

Rating

  By JulietteS... on Dec 12, 2007

We were booked at this hotel for 3 nights but checked out and stayed instead at the Bagh (much much better and comparable rates). The service was awful, food was bad and worse when we checked out because of poor service and dirty rooms, we had to pay for all three nights, which we did anyway. This hotel is meant for lower to middle income foriegn tourists who dont care about service etc. It is a small haveli of the raja's uncle and not even close to a palace. Wouldnt reccomend it at all to anyone - its that bad! If u have to stay in bharatpur and can pay the same as laxmivilas would definately reccomend the bagh instead!

15

Rating

  By shellieja... on Dec 12, 2006

What a hugely disappointing hotel. I have never before written a review on tripadvisor but feel compelled to warn others of our experience.

This is one of those hotels that will garner hugely mixed reviews because if you get a decent room and nothing goes wrong you may be charmed by the quaint beauty of it all but if you get an awful room and/ or experience any problems you realise the failings of this place.

On our arrival at midnight the external gates were locked and we couldn't get in. The hotel should have been informed by the tour operator of our late arrival which was exactly on schedule but were completely surprised by our arrival even though they'd had a call earlier that evening. The person who'd taken the call had gone off duty without passing on the night staff details of our arrival. Eventually we were able to get someone to unpadlock the gate, let us in, admit we had a booking and show us to the room.

Whilst the outside of the building, the gardens and the central courtyard are very pretty indeed we were disappointed and angry at the room. Having asked for something a bit more luxurious for our two night stay we’d been shown the website for this heritage hotel (by our tour operator, who’d recommended it to us) and booked a room on the basis of the photos on the website. Our agent booked us a standard room, which we assumed would fit our request for something a little special, luxurious but not over the top. We assumed that it would simply be a smaller room than the best on the website but still match the standard of the rooms shown. But the room we were assigned was very basic, in very bad need of renovation and redecoration and worst of all – not clean. There were several items of rubbish from the previous occupant in the middle of the floor and the bathroom had very clearly been used since it was last cleaned. I complained strongly but was told that all other rooms were sold out and it was too late to get the room cleaned.

We accepted that there was nothing to be done at that point and very reluctantly went to sleep – at least the bed did indeed look like it had been freshly made with (hopefully) clean sheets. In the morning we got in touch with our tour operator, explained the problem and asked to be moved to a better hotel. We went to breakfast and were shortly found by the owner who offered to show us some superior rooms which we could switch to if we liked them. These were beautiful rooms indeed and clearly the only ones shown on the website and we agreed to move to one of these (that we selected from a choice of 3) for the second night of our stay. Our first room (111) was absolutely nothing like these at all and personally I wonder if it's a room normally reserved for staff/ non-paying visitors.

The manager also offered to comp our drinks bill. Also, our operator had, for some reason, booked us full board for two nights even though they knew we’d be arriving at midnight on the first night (too late for dinner) and leaving after breakfast (not lunch) in order to complete the itinerary for that date. I asked the manager, since we’d paid for two full meals we’d not be taking, whether he could arrange a particularly good picnic for us to take with us on departure since we’d be doing an overnight train journey that evening. He agreed enthusiastically, suggested some great items to be included such as fried chicken, various vegetable dishes, and so on and said he would meet us at 7.45 am on our departure with said picnic all ready.

We had some other problems with this hotel during our stay. During one buffet meal I cut open a piece of lamb only to find it absolutely blood-red raw – not pink but completely uncooked. We cut open a few other pieces and found several like this. I called over a member of staff, not to make a fuss, but to alert them to the problem so that they could quickly take this dish off the buffet and fix the problem – I pointed out that raw meat could be a problem for the more delicate digestions of their predominantly foreign visitors. They didn’t respond so I continued to ask to speak to someone. At one point the chef came out and tried to insist that “this is how we prepare this dish in India madame” which struck me as funny given that I’m Indian and have grown up with Indian food in the UK plus visited India many times. I asked to speak to the manager and was told (for well over an hour) that he was coming in a few minutes. After an hour and fifteen minutes we gave up and went to bed.

The next morning, on departure, not only was the manager not available (he wasn’t even in the hotel) he had failed to instruct the staff about comping the drinks or about the picnic. On my insistence they called him to confirm and duly removed our drinks from the bill and hastily put together a very basic picnic – there was no time to include the wonderful dishes he had promised.

All in all communication between staff at this hotel was horrendous and service was very snooty and reluctant. During dinner if we dared to ask for some more naan bread if the buffet had run out we were told in a very rude tone indeed that some was coming.

Whilst the superior rooms are absolutely gorgeous and so too are the public areas of the property it strikes me as a hotel that is fine if no problems crop up but absolutely appalling if they do. Perhaps this was partly down to our travelling independently whereas the hotel was very much geared to tour groups – not only those staying overnight but also a number that came in just for lunch.

15

Rating

  By kavey on Nov 11, 2006

I have never written a bad review before, so this is a first for me. Our Indian travel guy was given the task of finding any interesting place for one night between Ranthambhore and Agra. He could have chosen anywhere, but he chose this place. It looks great on the internet and as we drove up, I was happy. But as soon as we got out, it was obvious that there were problems. the hotel was undergoing renovation and should not have accepted any bookings. If I had not prepaid, I would have gone elsewhere. Despite the prepaying, I was still tempted to go elsewhere. the first room was dark and smelly and dirty and decidedly unloved. At 500rs, it would have been ok as you would expect nothing and therefore get nothing. At 3000rps, and with the reputation of being a heritage hotel, I had raised my expectations. we were shown 4 more rooms after I complained. But they were all bad. All very smelly. Dank nasty air. All felt dirty and all felt unlived in and unloved. I chose the least worst. Even then the bathroom was horrible with a plastic bath and plastic curtain, PLUS a 7 inch break in the plastic bath so that it would not hold water. This is the Royal Suite! It didnt look much like the wonderful photos on the internet which have been taken with masses of artificial light. It was only when my husband studied the room carefully that he realised that the photos had lied and we were in one of the best rooms. There were beetles running around the bathroom floor and I had to use my bug spray. The paintwork was peeling in all rooms, which is fine in an old place if it is clean, but this was grubby. there was some hot water at night, but stone cold the next day which frankly is unacceptable. They asked us if we wished to use the swimming pool, but they had to spend an hour cleaning it out and in the end they forgot to put on the recirculating pump so the water was very nasty. the outside dining room was being retiled, so in fact there was no dining available.
The hotel looks Ok from a distance, but does not stand up to scrutiny. It should have great potential, but there are so many good places around, that there is no need for anyone to stay there. They may have been starting a renovation project, but to get it up to a standard worth the price they charge, they will require more than a few weeks work.
I will post some photos at some time.

The fact that they accepted bookings when they should not have done speaks volumes for their lack of customer care and service. Tourists are to be fleeced. I dont think that they expect repeat bookings as most people dont do the Golden Triangle route more than once. there was no apology. No complimentary tea to compensate. Nothing to show that they realised that they were wrong

For the record, I stayed in a wonderful heritage guest house in Jaipur for half the price and 10 times the value. I also stayed in top end Oberois and for one night in a 400rps (ie £5 )per night. All of the others reflected their value in their price. Even the very very cheap one was clean without bugs. So when I criticise this hotel it is with the benefit of a good basis of comparison. Unless you can be sure that they have upped their game, stay in another establishment.

15

Rating

  By 4562 on Jun 06, 2006

Choose a Hotel Room Type

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Room facilities :
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  • WiFi
  • Telephone
  • Study Table
  • Tea/Coffee Maker
  • Bathroom Toiletries
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What is included :
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  • Complimentary Breakfast
  • Free Internet
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What is included :
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  • Air Conditioning
What is included :
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USD 173

all inclusive

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