Hotel Castle Salam:
  Khulna, Bangladesh
Check-in
04 May, 2017 (Thu)
Check-out
05 May, 2017 (Fri)
Night(s)
01
Room(s)
01
No. of Guest
01 Adult(s)
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TripAdvisor Reviews (13 reviews, 4/5)

  • Overall Hotel Rating:
  • Good smile

  • 4/5 (Based on 13 reviews)

I stayed in this hotel on two occasions - last time for 3 days in early September 2011 for a workshop. The room is spacious with good corporate discount as well as free breakfast and a 1-litre bottle of water daily. The room for workshop for 30 participants is spacious too. The staff is excellent and customer-friendly. Above all, the quality of their food is consistently good. I have had my best Bengali food in the restaurant of this hotel. And the price is reasonable. The only problem I faced was lack of internet connection in the room - neither wired nor wireless. However, this is made up by accessing internet in their business center. Overall, an excellent hotel and value for money.

55

Rating

  By bdebnath on Sep 09, 2011

I have been to this hotel number of times and every time i have had the feeling that IM HOME....This hotel has given me the feeling of staying at " HOME away form HOME ".....

55

Rating

  By Shaan_10 on May 05, 2010

On a recent rip to southern Bangladesh, I stopped over for 3 nights at Castle Salam, given the surrounds that is on offer this hotel provided all the basics one needs, in room television, shower facilities, mini fridge, telephone, wifi available in the lobby and breakfast in the main dinning room. Evening meals were very tasteful the menu a mix of local and oriental. Exceptional value $6.00-12USD I could not fault the food.. It even has a basic gym 150tk to use and a pool/billards room. There is a room in the lobby with 2 pcs and printers with average internet conncetion.

The staff are most helpful and friendly.

The room was large approx 5m x 6m, had a basic foam matress bed, 2 lounge chairs, coffee table, room service from a basic menu was offered, free 1ltr water provided each day...In all the hotel offers a clean, A/C room with a confortable quiet night stay in a less than quiet city...the only area that falls down is the rooftop pool could do with a deep clean and have the filter working...

My rating is one in what this local market offers and not against a global hotel. Would I stay again .. yes.

45

Rating

  By forward_c... on Nov 11, 2011

The hotel Castle Salam is a 3 star hotel in the industrial and fishing hub of eastern Bangladesh. One of the few with a roof top swimming pool. Centrally located with decent parking space –its proximate to most of the markets and restaurants in the city.

Pros:
- Great address
- Easy accessibility from the Airport
- Courteous Staff and Good Service
- Affordable Business hotel
- Spacious Rooms
- Clean Bathrooms
- Good conference and the seminar facilities
- decent swimming pool, gym and snooker options
- Money Exchange
- Large Restaurant
- Very courteous staff

Cons
- Very standard Restaurant Menu
- Slow service
- Early booking suggested
- No Free Wifi
- Power Adapters strongly suggested
- No Newspapers in English

45

Rating

  By DipankarP... on Mar 03, 2011

Castle Salam is the only three stars in town and pretty much the only one I would recognize as a three star. Breafast is included and quite good. Also the location of the hotel is close to the business area and shopping opportunities.

45

Rating

  By Attnorrr on Mar 03, 2011

My ratings are a reflection of the local market rather than the international one. The rooms are large, clean and reasonably comfortable although the foam topper pad an my bed could do with changing as it had become compacted in some places.
The facilities are not great but are the best in town. The shower temperature was marginal but then probably a hot hot shower is not needed in that part of the world!
The staff were fabulous and keen to make the stay a pleasure.
Thgis was my second time and I'm sure I will be staying there again next visit!

45

Rating

  By KiwiKeith... on Nov 11, 2011

Well have not stayed in any other hotels in Khulna.. but its below par from a lot of other hotel outside Dhaka in Bangladesh...
Did not face roaches as some other review suggest but the power adapter is genuine concern... all plug points are 2 pin (crazy) and getting your laptop charged is a nightmare...
The rooms are huge... and with standard furniture looks kind of empty...
Hotel food menu is very average and extremely oily food....
May stay here if I go again....but might as well try out other hotels in Khulna...

35

Rating

  By Quidditch on Jul 07, 2011

After spending our first night in Khulna at an absolute hovel, the 'Castle Salam' was the cheapest of the cleaner hotels in town and my husband and I stayed there for about five nights.

The desk staff were especially unfriendly, but after asking for things a couple of times they usually obliged. The cafe and restaurant staff were friendlier, though they seemed oblivious to the occasional cockroach running under the table.

Our room was given fresh sheets and towels every day, and the cleaniless of the room was seemingly at a high standard. After several nights, however, we had to pull the bed out and discovered six cockroaches under the mattress, which the hotel staff MUST have seen when they changed the sheets. Perhaps that's why they were such keen house-keepers, so they could dispose of the cockroaches without the guests noticing? The cockroaches were a major downside for me, but I have been no-where in Bangladesh that didn't have them, so they just has to be accepted as part of the furniture I suppose.

Ours was the cheapest room (700 taka + tax), yet when we were shown a more 'deluxe' option, there was literally no difference but the higher price. As Westerners, we were not used to people just letting themselves in to our room without knocking either, so we had to remember to keep the door locked after an unexpected walk-in.

The room service was slow and the food was cold when it did arrive. On one occasion my husband had gone downstairs to ask where it was twice- both times it was sitting on the side with no-one willing to bring it up, or let us just take it ourselves. The cafe served adequate sandwiches and burgers, and the restaurant served decent evening meals but the place could do with a good clean and looks like an 80s roller-rink. The staff were lovely and very attentive though.

There is internet but it was expensive, though if you go outside there's a cheaper internet cafe a couple of doors down with a great cha-stand outside (3 taka for a glass of tea).

On the plus side, we found the 'Castle Salam' to be in an excellent location for local shopping and browsing round the markets, and it's also walking distance to the river which is a hive of activity. Rickshaw and taxi accessibility is never a problem outside the hotel either.

35

Rating

  By Rosemary1... on Apr 04, 2011

Due to the official purpose, I travel frequently to the South western part of Bangladesh. I stayed all famous hotels of Khulna including Hotel Royal, Hotel Castle Salam and Hotel Western-inn. I found this hotel very simple compare to other two. Again the rate is same. So we decided to change this hotel and now stay either in Hotel Royal and Hotel Western inn.

35

Rating

  By shobuj_bd on Apr 04, 2011

Unlike other reviewer this hotel was not particularly comfortable and certainly NOT HIOME. It was safe and adequate. I was talked into the hotel by a travell agent. I should have gone with my own reserach and instincts and stayed at the Royal International which is across the street. . The "suite" we had (at the rate why not upgrade) was not particularly clean nor was the bed comfortable. I did get a sense of safety which frankly was important. The restaurant was large with a BIG menu. However, they did not have most of the items printed and what they did have was mediocre. No alcoholic beverages although they advertsise that they do. But it was an OK hotel for one night considering the location.

35

Rating

  By Travel_Pi... on Jan 01, 2011

クルナの中心部近くにある市内では唯一の3星ホテル。外観もホテル内も近代的なホテル。客室(AC付きデラックス)は、ゆったりとしているが無駄に広く、インテリアもイマイチだけど清潔でソファー&テーブルもあって寛げる。

バスルームもゆったりしていて熱いお湯も出る。ただ朝早くは熱くならなかった。バスアメニティは石鹸とシャンプー、ボディクリーム、綿棒など。

ホテルにはレストランやプール、ジムも完備。宿泊料金に朝食も含まれている。
スタッフもフレンドリー。クレジットカードはAMEX、VISA、マスターが使用可能。
レストランでは期間限定だがAMEX支払いで16%オフになった。

ホテル近くには銀行や商店、食堂もあって便利。グリーンライン(バス)のオフィスも隣にある。

35

Rating

  By harabo on Mar 03, 2010

I went to Khulna several times for project and stay only the first time in Castle Salam and not after then any time i stay here. Rather i preferred the Hotel Royal, just opposite of the Castle Salam or i chosen the Millennium. Room service was poor, however room was spacious and decorated.

25

Rating

  By Zafrul_Ha... on Sep 09, 2011

I got absolutely eaten alive by bedbugs here. The staff refused to acknowlege it until I started catching the bugs that were filled with my blood and presenting them to the hotel staff. They just moved me and put somebody else in that room!!!!

Food was awful, staff were unfriendly, the CSS is the best option in Khulna by far.

15

Rating

  By rrwoodhul... on Jul 07, 2011

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Dining:

Our 200 seated restaurant on the first floor offers our guests with fine and delicious Bengali, Indian, Thai, Chinese and continental cuisine and is served by our courteous staff. Services are available all throughout the day and night.